# Connect Care: 24/7 Urgent Care

> 24/7 virtual urgent care for common medical conditions via phone or tablet. (iPhone/iPad app by Intermountain Healthcare, Inc.)

- Source: https://appshunter.io/ios/app/connect-care-247-urgent-care/id1049480714 (this page in markdown: same URL + `.md`)
- Developer: [Intermountain Healthcare, Inc](https://appshunter.io/developer/845396410)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.90/5 from 10,832 App Store ratings · 102 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 71 MB
- Languages: American English
- Released: 2016-02-04
- Data updated: 2026-06-10
- Monetization: paid
- User reviews in markdown: https://appshunter.io/ios/app/connect-care-247-urgent-care/id1049480714/reviews.md

## What is Connect Care?

24/7 Virtual Care
The Intermountain Health Connect Care app allows you or your child to visit with an Intermountain Health clinician for certain urgent care conditions using your phone or tablet. If you have cold or flu symptoms, sinus pain, sore throat, painful urination, a minor rash or skin issue, upset stomach, or other minor symptoms, use Connect Care 24/7/365 to quickly and conveniently get the care you need from wherever you are – just $79 a visit. Many insurance plans accepted.

Connect Care is a convenient, affordable way to get care from Intermountain Health clinicians. Our highly-trained, board certified nurse practitioners and physician assistants have many years of experience in urgent care, clinics, and hospitals, and are specially trained to provide care using telehealth. Your doctor will also be able to see the results of your visit in your medical record, and can incorporate it into your overall care. When appropriate for your condition, we can prescribe and deliver your prescription to your home or nearest pharmacy.

Connect Care is not appropriate for all conditions. If you are unsure of whether you are having a life-threatening medical emergency, or are experiencing any of the following, please go to your nearest ER:

·       Chest pain or pressure

·       Uncontrolled bleeding

·       Sudden or severe pain

·       Coughing / vomiting blood

·       Difficulty breathing or shortness of breath

·       Sudden dizziness, weakness, change in vision, slurred speech, numbness, or other neurological changes

·       Severe or persistent vomiting or diarrhea

·       Changes in mental status, such as confusion

·       Assault, physical or sexual abuse, or child abuse

If you use Apple Health, you can choose to import your health information – such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate – into your Connect Care account.

## Key features

- 24/7 virtual urgent care visits
- Care for common illnesses and minor issues
- Prescription delivery options
- Integration with Apple Health
- Experienced clinicians

## What do users think of Connect Care?

Overall sentiment: positive

**Pros**

- 🚀 Convenient and fast
- 👍 Friendly and helpful providers
- 🏥 Saves time and avoids going to clinic
- 💰 Affordable and covered by insurance
- 🏠 Can be done from home

**Cons**

- 🐛 App crashes and bugs
- 🔄 Long wait times and getting kicked out of queue
- 📝 Prescription issues and lack of follow-up
- 🤕 Unable to treat certain conditions

**Commonly reported bugs**

- App crashes during visits
- Insurance information not recognized
- Prescriptions not sent to pharmacy
- Difficulty navigating the app

**Most requested features**

- Ability to request specific provider
- More detailed insurance and cost information
- Seamless integration with pharmacy
- Expanded services beyond just urgent care

## Recent user reviews (10 of 102)

All indexed reviews: https://appshunter.io/ios/app/connect-care-247-urgent-care/id1049480714/reviews.md

### 5/5 — Love Connect Care

*2025-05-27, version 12.22.203*

Thank you so much for your assistance today.  This is the best service ever.  Highly recommend 😊

### 1/5 — They won’t let you try safe medications

*2025-03-20, version 12.22.203*

They won’t let you try safe medications

### 5/5 — Connect care

*2025-01-15, version 12.22.200*

Such a great service!

### 5/5 — So helpful

*2024-12-18, version 12.22.100*

I only had to wait a few minutes before seeing the provider, even though I know there are a lot of people who are sick right now. It was nice not to have to leave the house when I am not feeling well. Emily was very thorough and helpful. Suggested some OTC things to help as well as a prescription.

### 1/5 — Never works for me

*2024-11-30, version 12.21.103*

This app never works for me. Never. I try the web browser and it doesn’t work either. Every single time I have tried using Connect Care I spend so much time trying to get it to work. I might as well have gone to the Urget Care. I am beyond frustrated after this many years they don’t have a good enough system. I wish it would run smoothly like it does for some people.  Very disappointed.

### 5/5 — Amazing service

*2024-11-20, version 12.21.103*

My daughter fell sick and had possible pink eye. Dr. Starlet Kerner was prompt at helping me get answers, comforting my mama worries, and helping me know my options going forward in recovery. So grateful for connect care while we’ve been out of town visiting family!

### 5/5 — Service

*2024-11-04, version 12.21.103*

Dr Emily bloomquist was amazing!!

### 5/5 — Quick care and so kind!

*2024-11-03, version 12.21.103*

I have select health insurance so I used this app to get help with Mastitis! So nice to just tell my symptoms and get prescribed so I didn’t have to go in to Urgent Care

### 5/5 — Love the convenience

*2024-10-21, version 12.21.103*

Connect care has been so convenient and thorough. I have used on several occasions and for us busy moms it just makes getting the care I need easy and efficient. All Doctors and NP’s have been great!

### 5/5 — Patient

*2024-09-21, version 12.21.103*

Emily was very nice and thorough. She listened to my needs and helped me to get treatment for all of my symptoms.

## Frequently asked questions about Connect Care

### What is Connect Care?

Connect Care is a virtual urgent care service that allows you to visit with an Intermountain Health clinician for certain urgent care conditions using your phone or tablet. It's designed for quick and convenient care for common ailments like cold, flu, sinus pain, sore throat, minor rashes, or upset stomach, available 24/7.

### How much does a Connect Care visit cost?

A visit to Connect Care costs $79. The app also mentions that many insurance plans are accepted, suggesting potential cost reductions or coverage for eligible users.

### What conditions can I use Connect Care for?

You can use Connect Care for common urgent care conditions such as cold or flu symptoms, sinus pain, sore throat, painful urination, minor rashes or skin issues, and upset stomach. It is not appropriate for life-threatening medical emergencies.

### Can I get prescriptions through Connect Care?

Yes, when appropriate for your condition, Connect Care clinicians can prescribe medication. These prescriptions can then be delivered to your home or your nearest pharmacy.

### What if I have a medical emergency?

Connect Care is not suitable for life-threatening medical emergencies. If you are experiencing chest pain, uncontrolled bleeding, sudden severe pain, difficulty breathing, or other serious neurological symptoms, you should go to your nearest emergency room immediately.

## Version history (last 5 releases)

### 12.22.203 — 2025-03-06

Performance enhancements to increase reliability and speed

### 12.22.200 — 2025-01-11

Performance enhancements to increase reliability and speed

### 12.22.100 — 2024-12-14

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.21.103 — 2024-09-14

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.21.006 — 2024-04-01

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

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All apps by Intermountain Healthcare, Inc: https://appshunter.io/developer/845396410

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*