# Connect Gear — user reviews > 47 indexed App Store user reviews of Connect Gear by 李缘 伍, rated 4.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/connect-gear/id1479277658/reviews - App overview in markdown: https://appshunter.io/ios/app/connect-gear/id1479277658.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (13 of 47) ### 1/5 — MUST FIX *2021-09-03, version 1.1.1* This App is no use when ever I want to pair it, it keeps on flashing pls fix it!!! ### 1/5 — Not working *2021-07-22, version 1.1.1* Cannot get the app to update watch face ### 1/5 — It doesn’t work *2021-04-05, version 1.1.0* It keeps disconnecting, I can’t review my messages and it doesn’t track my heart rate or temperature ### 1/5 — Pairing with my Kogan Watch *2021-03-27, version 1.1.0* I cannot pair with my Kogan PLS + watch and cannot access my instructions because I am in hospital and I couldn’t find them at home before I came in. Please help. ### 1/5 — Useless *2021-01-16, version 1.0.9* Useless- can’t even get a verification code to make an account, and therefore can’t pair my kids kogan watch. I would rate this zero stars if it was an option! ### 1/5 — Poor contact ability *2020-11-02, version 1.0.8* Can you go to the feedback section and put in your email address continually fails to recognise the email and says it is invalid can’t even get a verification code sent to my mobile as it says failure all the time This is pathetic and needs to be fixed sooner rather than later ### 1/5 — Watch face doesn’t show analogue display *2020-10-31, version 1.0.8* The watch face doesn’t show analogue display and the factory face is forever lost if you try a face type set from the app ### 1/5 — Crashes *2020-10-24, version 1.0.8* App runs very slow and exits when I tap on today’s steps. Please fix ### 1/5 — Not working *2020-09-21, version 1.0.8* On Feb 2020 working with kogan watch, but now not working because can’t connect it, even with latest version, please fit it ... ### 1/5 — Message notification does not work. *2020-07-01, version 1.0.6* Message notification does not work. ### 1/5 — Charging hit or mainly miss *2020-06-17, version 1.0.6* When ever I charge my Kogan watch the whole watch stalls. Some times it won’t come back on. It always disconnects from the Bluetooth and I have to reinstall the app as it keeps shutting down. You have to upload data every day it doesn’t do it automatically. ### 1/5 — App keeps disconnecting.. *2020-06-13, version 1.0.6* I expected more from Kogan.. The sleep monitor doesn’t work all the time, the watch keeps disconnecting from Bluetooth ( even with the phone in my pocket)and is not fully compatible with IPhone. Also the watch faces in the App are limited and not really good looking. ### 1/5 — Awful App *2020-06-10, version 1.0.6* My watch is great but the app is awful. Compared to what I have previously used and what my son’s Kogan watch. This crashes, loses data and is an awful sleep data analysis IF it even picks it up. Very unhappy that I may need to return my working watch because the app is so bad! ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t like at all! *2026-04-08, version 1.1.3* It won’t let me set the time the only thing good about it is that you can DIY the watch face😡 ### 1/5 — No longer working *2023-01-08, version 1.1.3* Too many glitches and now doesn’t work ### 1/5 — Nice toy *2023-01-03, version 1.1.3* It was good at the start but afterwards it’s device could not be connected to the app on Bluetooth which is useless and super annoying. ### 1/5 — Terrible App *2022-10-11, version 1.1.3* I can’t log back in or reset the password. Watch is good but the weather does not update. ### 1/5 — How do I log in after logging out? *2022-09-30, version 1.1.3* Because my phone takes many tries to update the time and date after charging, I decided to log out and try again. However my email plus password no longer works. I have tried to log in with Apple, with Google and with Facebook but cannot get a verification code to go any further. I have read the Kogan manual but there are no troubleshooting answers. I’ve plugged it into the power to try to reset it but once it has some power it stays on permanently but won’t connect to the app. ### 1/5 — Worst app ever *2022-08-26, version 1.1.3* Takes ages to load then crashes, if it loads at all ### 1/5 — Laggy *2022-05-19, version 1.1.3* Super slow on my device. Would not recommend ### 1/5 — Kogan Watch *2022-01-03, version 1.1.3* Cannot connect Kogan watch to the app Fix this please ### 1/5 — Wasn’t working *2021-11-20, version 1.1.3* Hardly anything was working and it didn’t let me do the things I wanted like changing the background. The weather wasn’t updating but the watch was fine. ### 1/5 — Impossible to set time!! *2021-11-14, version 1.1.3* I’ve just spent 3 hours on this watch trying to reset the time. It won’t connect to Bluetooth. It’s for my son. I can’t send texts either. ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2022-01-11, version 1.1.3* It’s a good app but can you make it so I can see my messages and maybe if I get a call it goes to the watch ### 5/5 — Good app *2022-01-05, version 1.1.3* The app is fine it is just that it is. Hard to connect I had to delete the app 5 times ### 4/5 — Good app *2020-03-25* Hi Team, the app works looks good but I need watch faces. Notification for sms are not alerted on my watch. Also notifications for emails is not an option. Please fox those bugs ### 3/5 — Bug issue *2023-05-01, version 1.1.3* Hi there I’m having a few problems connecting my phone to the watch. When I press pair the screen goes dark then flashes light again the only way you can fix this is if you swipe up the app and there is no other way of getting out of this. ### 3/5 — Sleep monitoring *2021-02-08, version 1.1.0* The sleep monitoring worked great when I first got my hpulse, now it jut tells me the hours I slept and doesn’t give me a graph of my restless and deep sleep, don’t know why it stopped but can’t get it to start again ### 3/5 — Great game but.... *2020-06-24, version 1.0.6* I have a Kogan watch and the app works very well but every ti e my watch is out of charge, the time changes and have to fix it from this app which is okkk ### 3/5 — Good quick app *2020-06-17, version 1.0.6* I would like to know how to add more watch faces or if this is compatible with other face apps - Kogan watch ### 2/5 — Not updating weather *2021-11-11, version 1.1.3* I like the app, it’s great, but I really need the weather to be updated. It would also be nice if there was a option in the Firmware Update part allowing you to restore the watch firmware, as the shutdown and startup screen pics seem to be missing and the screen shows a T in the middle instead. ### 2/5 — Connect to strava *2020-04-27, version 1.0.6* How do i connect to strava? I authorised my run and nothing has happened. My steps were added to the app from the watch but that’s all. ### 2/5 — Kogan watch *2020-03-02, version 1.0.5* My Kogan watch works well however the app does not seem to record all my steps. Day and weeks are not shown. Wish it recorded all data and stay connected to my watch and didn’t disconnect so much. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-15.*