# Connect Headphones & Speaker — user reviews

> 29 indexed App Store user reviews of Connect Headphones & Speaker by Tao Soft Inc., rated 4.40/5 from 277 ratings.

- Source: https://appshunter.io/ios/app/connect-headphones-and-speaker/id6740194651/reviews
- App overview in markdown: https://appshunter.io/ios/app/connect-headphones-and-speaker/id6740194651.md
- Rating breakdown: 5★ 217 · 4★ 21 · 3★ 6 · 2★ 2 · 1★ 31

## What do users think of Connect Headphones & Speaker?

Overall sentiment: negative

**Pros**

- 👍🏼 User friendly
- 👍🏼 Good theme
- 👍🏼 Love headphones

**Cons**

- 😞 Misleading app
- 😞 Charged without consent
- 😞 No way to cancel
- 😞 Fraudulent charges
- 😞 App freezes
- 😞 Cannot play music
- 😞 Refused refund
- 😞 Incorrect procedure
- 😞 Limited functionality
- 😞 Cannot update firmware
- 😞 Expensive subscription
- 😞 Useless for specific earbuds
- 😞 Forced subscription
- 😞 No added value
- 😞 Not worth money
- 😞 Won't connect
- 😞 Waste of money
- 😞 Crashing on download
- 😞 Makes no sense
- 😞 Not compatible with iPhone
- 😞 No music creation
- 😞 Not needed for startup
- 😞 Charged 6000 yen
- 😞 Unclear usage
- 😞 Unclear UI
- 😞 Expensive app
- 😞 Cannot make settings
- 😞 All advertising
- 😞 No free playlist import
- 😞 Download is waste of time
- 😞 Terrible support
- 😞 No trial period
- 😞 Cannot understand app
- 😞 Does nothing useful
- 😞 No communication
- 😞 Mistakenly downloaded
- 😞 Paid without willpower
- 😞 No refund response
- 😞 Doesn't work
- 😞 Denied refund
- 😞 Left hanging
- 😞 Unusable
- 😞 Cannot identify model
- 😞 Doesn't recognize devices

**Commonly reported bugs**

- App freezes
- Cannot play music
- Crashing on download
- Won't connect
- Doesn't recognize devices
- Not compatible with iPhone 14 Pro Max

**Most requested features**

- Ability to connect headphones
- Ability to set up graphic equalizer
- Update firmware functionality
- Create music for library
- Identify headphone model from serial number

## Newest reviews (13 of 29)

### 1/5 — This is messed up

*2025-07-31*

This app makes no senses I can’t create any music for my library that I want I’m connected to Bluetooth but it must not work with iPhone 14 Pro Max

**Developer response:** Dear dee 5962. Can you describe in detail the issue you are experiencing and contact us at support@taosoftinc.com? Thank you again for your support and understanding.

### 1/5 — Waste of money

*2025-06-20, version 1.2*

It’s explained in a set up tutorial as essential for day to day use but adds nothing and is not needed for start up
DO NOT PURCHASE!

### 1/5 — 最低

*2025-06-16*

いきなりダウンロードして6000円課金された。利用用途が分からない。UIも分からない。

**Developer response:** ユーザー様、フィードバックをいただきありがとうございます。申し訳ございませんが、ご指摘いただいた問題を理解できませんでした。support@taosoftinc.com まで詳細な手順をお送りいただけますでしょうか。できるだけ早く対応させていただきます。弊社アプリケーションにご興味をお持ちいただき、誠にありがとうございます。

### 1/5 — Unmöglich🥲

*2025-06-02*

Das ist ja wohl nicht war. Da kauft man teure Geräte und soll noch die App bezahlen. Ihr spinnt wohl Zeit Lebens.

**Developer response:** Hallo Uhu0815! Bei Fragen wenden Sie sich bitte an unseren Kundensupport unter support@taosoftinc.com. Vielen Dank für Ihr Interesse an unserer Anwendung.

### 1/5 — Der Hohn überhaupt

*2025-05-07*

Nichts ist kostenlos! Einstellungen kann man gar nicht vornehmen! Alles nur Werbung!

**Developer response:** Hallo, sinahh20! Deine Zahlung hilft uns, in die kontinuierliche Weiterentwicklung und Verbesserung der App zu investieren. So können wir dir neue Funktionen, Verbesserungen und ein nahtloses Nutzererlebnis bieten. Wir freuen uns über dein Feedback und deine Vorschläge! Nochmals vielen Dank für deine Unterstützung und dein Verständnis.

### 1/5 — Doesn’t work

*2025-05-02*

Won’t connect. Soundcore A20 iPhone 16 fully charged won’t connect. Premium paid won’t connect. I want a refund!

**Developer response:** Hi, Gramma 54, is it that the Soundcore Sleep A20 headset cannot be connected? You can send the specific headset model and problem to our support email, and we will have an after-sales team to provide you with one-to-one professional service. Our email is: support@taosoftinc.com. Thank you very much for your interest in our application.

### 1/5 — Gleich wieder Löschen!

*2025-04-24*

Kein kostenfreier Iimport vorhandener Plylists. Download ist reine Zeitverschwendung.

**Developer response:** Hello, Sattler123! The fees we charge help us invest in the development and improvement of the app, providing you with a smooth and enjoyable user experience. We're always working on new features and enhancements, so stay tuned for exciting updates! Thanks for helping us with your suggestions.

### 1/5 — Terrible support

*2025-04-22*

I bought this application by mistake and immediately reported the error, but the developer refuses to give a refund. Other than that, it is not clear that there is a payment to be made and there is no trial period, something that all serious applications offer

**Developer response:** Hi, Jlcapitani，we did not receive your email requesting a refund. Could please check whether it was sent to this email address? Our email is: support@taosoftinc.com. Thank you for your understanding and support.

### 1/5 — Why?

*2025-04-16*

I truly cannot understand anything useful about this app… I just wanted to know if my headphones were charging. This does nothing that every app you already have does 1000% better and cheaper

**Developer response:** Dear user, we appreciate your feedback.Our app is designed to provide users with connection solutions. In your review, you mentioned that you want to see whether the headset is charging. We are sorry that we do not provide this function at present. Thank you for your understanding and support.

### 1/5 — Zero communication

*2025-04-08*

I have mistakenly downloaded this app and paid 44 without my willpower.I’ve been writing to the developer asking for a refund but no answer.

**Developer response:** Dear user, we appreciate your feedback. We are very sorry for the inconvenience caused by the problem you encountered.We will arrange for our after-sales team to guide you through the refund process as soon as possible. Because we use Apple's official subscription process, we cannot refund users through private channels. You can contact us by email at support@taosoftinc.com.

### 1/5 — Terrible  Doesn’t connect my headphones

*2025-04-03*

This app did not work.  I requested a refund and was denied.  I appealed and they just left me hanging.  I know this connection can be successfully done, just not with this app.  Run!

**Developer response:** Dear user, we appreciate your feedback.We are sorry to hear that it doesn't work for you, please send us the issue and we will provide you with one-on-one service guidance. Please feel free to contact us. support@taosoftinc.com

### 1/5 — Unusable

*2025-03-12, version 1.1*

Simply trying to use this app to identify the model of my headphones from the serial number and it is completely useless as it does not give you an option to do that and there are no options to do that online

### 1/5 — Terrible, doesn’t recognize devices

*2025-03-01*

Terrible, doesn’t recognize devices

**Developer response:** Hi, Unfortunate Bose User， Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@taosoftinc.com, we will deal with it as soon as possible. Thank you for your understanding.

## Most critical reviews (10 lowest-rated)

### 1/5 — No web page or way to connect.

*2026-04-21*

The app developer provided no real web page. It's a google doc page. By policy it should be a real page.

**Developer response:** Hi, AppFacts40202, sorry for the inconvenience caused to you, we have received your feedback and we will deal with it as soon as possible. Please describe your problem in detail and contact us at support@taosoftinc.com, we will be happy to help you.

### 1/5 — Misleading

*2026-02-14*

Was looking to connect my new Bose Headfones. Ran search on Bose Music App on Apps.  This app came first and i thought it Bose Free app. Pressed install. They changed 49 USD.  no way to cancel. This is fraud! Be aware ☹️☹️☹️

**Developer response:** Hello, georgeshal! We are very sorry that the product did not meet your expectations. We are using the subscription feature provided by iOS. If you have a subscription, you can find it in your Apple ID Settings -> Subscriptions. If you no longer need our service, you can cancel it at any time. If it is not listed here, you are not subscribed to our app. Can you describe in detail the issue you are experiencing and contact us at support@taosoftinc.com?

### 1/5 — Fiese App

*2025-11-19*

Habe die versehentlich geladen. Wollte vom Widerrufsrecht Gebrauch machen, wird abgelehnt. 
Unkorrektes Vorgehen

**Developer response:** Hi, BrigitteD55. If you have any questions, please feel free to contact our customer support support@taosoftinc.com.

### 1/5 — Frechheit

*2025-10-08*

Was für eine armselige App. Noch nicht einmal die Firmware kann man updaten. Aber Hauptsache ganz dreist erst mal 45€ für ein Abo verlangen. Bose ist Geschichte, ich gehe zum Marktbegleiter.

**Developer response:** Sehr geehrter Nutzer, wir freuen uns über Ihr Feedback. Ihr Problem tut uns leid. Unsere App ist kostenpflichtig und erfordert eine Nutzungsgebühr. Ihre Zahlung hilft uns, in die kontinuierliche Weiterentwicklung und Verbesserung der App zu investieren und Ihnen neue Funktionen, Verbesserungen und ein nahtloses Benutzererlebnis zu bieten. Wir freuen uns über Ihr Feedback und Ihre Vorschläge! Vielen Dank für Ihr Interesse an unserer App.

### 1/5 — Useless for soundcore earbuds

*2025-10-02*

I searched specifically for “Soundcore” in AppStore this app shows up first so I thought it was the manufacturer app but it is not and it is useless for Soundcore earbuds.

**Developer response:** Dear user, we appreciate your feedback.

### 1/5 — Forced subscription

*2025-09-20, version 1.2*

Just made me subscribe at the maximum amount so I could access the app my new headphones told me I needed! It does NOTHING!!!! And I can’t work out how to get a refund!!!!

### 1/5 — Not worth purchasing

*2025-09-19*

This app provides little more than the free manufacturer’s apps (apps directly from Bose, Audio Technica, Sennheiser, etc). This is simply not worth the money.

**Developer response:** Dear user, we appreciate your feedback. I am very sorry for not bringing you a better product experience. We will do our best to improve product quality and after-sales service to ensure you get a better service experience. Thank you for your suggestion.

### 1/5 — Won’t Connect

*2025-08-24*

I’ve read the directions, tested, and attempted to connect my new headphones multiple times. It’s simply won’t work. A waste…

**Developer response:** Hello, McVay737! We're sorry for your issue. Can you describe in detail the issue you are experiencing and contact us at support@taosoftinc.com? Thank you very much for your interest in our application.

### 1/5 — Trash

*2025-08-13*

Worthless

**Developer response:** Dear RIKO SMOOTH, we are sorry for your bad experience with our app. Thank you for your understanding.

### 1/5 — Crashing as soon as I downloaded

*2025-08-05, version 1.2*

Attempting to load music and then go to terms of service to ensure I am not going to have to pay for this app, nothing is working!

## Most praised reviews (6 highest-rated)

### 5/5 — T

*2026-01-28*

It doesn't work properly, it freezes most of the time and just says it can't play music, try again.not good

**Developer response:** Hi, Conchade la madre, sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@taosoftinc.com, we will deal with it as soon as possible.

### 5/5 — 👍🏼👍🏼👍🏼👍🏼

*2025-07-09*

Good thema & user friendly

**Developer response:** Hello, Hooman120! Thank you for your understanding.

### 5/5 — Je l’ai jamais testé

*2025-06-29*

Je pense qu’elle est bien

**Developer response:** Hello, ben cherif! We are very honored that you like this app.

### 5/5 — これからチャレンジ

*2025-05-17*

始めたばかりなのでまだ分かりませんけど色々と試行錯誤して頑張る

**Developer response:** こんにちは、生ハメさん！発生している問題を詳しくご説明の上、support@taosoftinc.comまでご連絡ください。アプリをご利用いただきありがとうございます。

### 5/5 — Bose

*2025-04-23*

Like my headphones a lot I just don’t understand how the person who got them for me can use my control settings, and turn them off when he wants make it so they don’t connect with my Bluetooth, he also does that with my phone controls remotely. Using writing tools, WebKits,a platform. It’s against the law for people to evade someone’s personal info like that. I could see if I was a child but I’m 37 yrs old. To offend people don’t even no there is coding and false systems being done on their phones. AS FAR AS THE HEAD PHONES GO RATED 1-5 they are a 20 I love them!

**Developer response:** Dear user, we appreciate your feedback. Please describe your problem in detail and contact us at support@taosoftinc.com, we will be happy to help you. Thank you for using our app

### 3/5 — Nothing Spectacular

*2025-10-13*

I was expecting to be able to do more with the app than connect and set up the graphic equaliser. May be limited by the features in the headphones’ firmware.

**Developer response:** Hello, I'mTelion! Sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@taosoftinc.com, we will deal with it as soon as possible. Thank you very much for your interest in our application.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*