# Connect ONE

> Real-time remote management of multiple locations and integrated systems. (iPhone/iPad app by Connected Technologies.)

- Source: https://appshunter.io/ios/app/connect-one/id888089114 (this page in markdown: same URL + `.md`)
- Developer: [Connected Technologies](https://appshunter.io/developer/888089117)
- Category: Lifestyle
- Price: Free
- Rating: 4.40/5 from 122 App Store ratings · 8 written reviews indexed
- Age rating: 17+
- Requires: iOS 11.0 · 8 MB
- Languages: American English
- Released: 2014-06-23
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/connect-one/id888089114/reviews.md

## What is Connect ONE?

Whether it’s one or 100 locations, you now have the convenience to control, view, and interact with all systems in real time from any web-enabled device. Through ONE secure login, this powerful web-hosted service allows for fast and easy management of all locations, systems, and personnel.

Unlock Doors Fast using Your Smartphone or Tablet
ScanPass Mobile Credential

Complete Control
View Recent Activity
GeoView System Mapping
Arm/Disarm Security Areas
View Zones & Sensors with Bypass Capability
View & Control Access Doors & Outputs
View Live Video
View & Control Thermostats
View & Control Lighting
View & Control Automation Tasks
Lockdown Capability

Full Management
Reporting
Interaction Rules
Users & System Codes
Physical Assets & Incident Cases
Profile Permissions & Schedules
System Utilities

## Key features

- Real-time control of all systems
- Secure single login
- Access control management
- Security system arm/disarm
- View live video feeds
- Thermostat and lighting control
- Automation task management

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/connect-one/id888089114/reviews.md

### 1/5 — Used to be great

*2026-01-07*

This app used to be phenomenal. Now, it won't load the requests & doesn't have security camera footage.

**Developer response:** Please send us a direct email to support@connectedtechnologies.us with your customer account information. I assure you that nothing within the app has changed and you most likely have a network issue with the cameras onsite that your security company will need to troubleshoot and correct.

### 2/5 — It works but needs a widget

*2024-11-22*

Would love a widget for iPhone to unlock door. Way too many steps to unlock. Being that it’s been one year since an update I’d be shook if anyone read this.

**Developer response:** Thank you for the feedback and review. We will take your request for a widget into consideration. Are you aware that you can set a home screen for the Doors & Outputs page so this loads first every time you open the App? To set, go to the Doors & Outputs page then Options and Set to My Home Page. Also, please know that updates are occurring regularly, we do not need to publish a new app every time we make an improvement. Please review our feature updates here: https://www.simplifywithconnectone.com/feature_blog.

### 1/5 — Nearly impossible to scan barcode on iPhone 14.

*2022-11-12*

With the new iPhone 14 and the switch to new camera sensors, the default camera can’t focus on close up objects (like the barcode you need to scan). The app needs to be updated to support switching to the new macro camera that can focus on closer object and can actually read the barcodes. Until then, it’s nearly impossible to get the app to read barcodes and unlock doors.

**Developer response:** Thank you for the notification of the issue, in the future please send us a support request at support@connectedtechnologies.us.  We do not monitor reviews for support issues.

Please send us an email with your iOS version, as it appears to be an issue with iOS 16.02.  See more info here: https://discussions.apple.com/thread/254228070 and here: https://discussions.apple.com/thread/254285589, also here: https://www.forbes.com/sites/paulmonckton/2022/09/20/apple-confirms-fix-for-serious-iphone-14-pro-camera-problem---heres-what-to-do/?sh=7ec0381f5fa1

### 5/5 — Eric

*2022-07-20*

5 stars! Works exactly as designed.

### 1/5 — A pain with the Authentication Code

*2022-02-25*

I’ve been waiting for an authentication code seems forever. I’ve change password, username, update my email and still nothing. I have checked my email even spam and nothing. I don’t know what else to do and support hasn’t been useful.

**Developer response:** We're sorry you experienced frustration, the authentication code is not sent to you, it is generated with an Authenticator App on your device.

### 2/5 — Lacks important features

*2021-12-23*

Biggest one is there is no feature to force logout from all logged in devices. I changed my password but I don’t think it did anything, and I can’t find that ability anywhere else. This is a big security issue and leads me to this review. But while I’m at it, the UI looks more like a webpage than an app, which leads to a poor UX. The app has worked otherwise at unlocking my apartment’s front door for guests.

**Developer response:** Thank you for your review.  There is a force logout security feature which is exposed to system administrators.  Since your review we've expanded the "Reset Sessions" option to the user as well.  Also, we've made many improvements to the UI/UX.

### 1/5 — Horrible!

*2021-08-23*

Not intuitive at all -- and very awkward to use. Have had nothing but difficultly sending commands/ updates. Should be streamlined and simplified to be user friendly and accessible. Commands never seem to be "sent" and are always in "processing mode." Do not recommend, and if recommended by your security company, good luck.

**Developer response:** We are sorry you did not have a positive experience, please note that connection issues with the onsite hardware are not within our control.  Most likely they occur from Internet router updates which remove rules for connectivity.  Please reach out to your security company to ensure the hardware connectivity is functioning correctly.  Also, if you have any additional feedback in terms of what feature is lacking intuitiveness, we'd love to hear back from you on it, please email us at support@connectedtechnologies.us.  Thank you.

### 5/5 — Helpful

*2017-12-03*

Very convenient and easy to use. It’s great to be able to disarm the system remotely in a pinch.

## Frequently asked questions about Connect ONE

### How many locations can Connect ONE manage?

Connect ONE is designed to manage one or up to 100 locations. This allows for scalable control of all your integrated systems from a single interface.

### What devices are compatible with Connect ONE?

Connect ONE is available for iPhone, iPad, and iPod. It is a web-hosted service, meaning it can be accessed from any web-enabled device.

### Is Connect ONE free to use?

Yes, Connect ONE is available for free. The app itself does not have a purchase price and does not feature in-app purchases or advertisements.

### What kind of security features does Connect ONE offer?

Connect ONE provides comprehensive security management, including arming/disarming security areas, viewing zones and sensors with bypass capabilities, and a lockdown function for emergencies.

### Can I view live video with Connect ONE?

Yes, Connect ONE allows you to view live video feeds from your connected systems. This feature enhances situational awareness and security monitoring.

### How often is Connect ONE updated?

The latest version of Connect ONE is 3.21.2, last updated on January 23, 2025. This indicates a commitment to regular updates and improvements.

### What is the age rating for Connect ONE?

Connect ONE has an age rating of 17+. This is likely due to the advanced control and management features it offers, which are geared towards adult users.

### Does Connect ONE support controlling thermostats and lighting?

Yes, Connect ONE allows you to view and control thermostats and lighting systems remotely. This provides integrated environmental management for your locations.

## Version history (last 5 releases)

### 3.21.2 — 2025-01-23

Updates designed to enhance the experience, making it more intuitive, efficient, and visually engaging with easier navigation.

### 3.21.1 — 2025-01-23

Updates designed to enhance the experience, making it more intuitive, efficient, and visually engaging with easier navigation.

### 3.20.7 — 2023-10-10

General updates and improvements.

### 3.19.5 — 2021-06-18

Support for light/dark theme modes

### 3.19.1 — 2021-01-04

General Improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
