# Connect Resident > Resident portal for community management, payments, and communication. (iPhone/iPad app by FirstService Residential.) - Source: https://appshunter.io/ios/app/connect-resident/id1406477099 (this page in markdown: same URL + `.md`) - Developer: [FirstService Residential](https://appshunter.io/developer/387244181) - Category: Utilities - Price: Free - Rating: 2.21/5 from 75 App Store ratings · 34 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 12 MB - Languages: English - Released: 2018-09-13 - Data updated: 2026-08-17 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/connect-resident/id1406477099/reviews.md ## What is Connect Resident? Stay connected to your community wherever you are with FirstService Residential Connect Mobile. Enjoy simple navigation and 24/7 access to manage your account, view documents, make payments, and stay informed. Need help? HODA, our built-in webchat assistant, is available anytime to answer questions and guide you every step of the way. ## Key features - Access Forms and Documents - View Account History - Make Payments - Resident Directory - 24/7 Community Access ## Recent user reviews (10 of 34) All indexed reviews: https://appshunter.io/ios/app/connect-resident/id1406477099/reviews.md ### 1/5 — Can’t even login *2026-03-12, version 1.1.9* Regardless of whether I try to use First Service’s app, website or QR code that links me to a website, I am never able to login. The company is certainly behind the times on technology. I just bought a house in August and it’s like prying teeth to get information, even stickers for my car windshield to open the gate! I hope I’m not breaking any rules because I have been unable to obtain the rules and regulations too. Extremely frustrating! ### 1/5 — Unhelpful Support Experience *2025-12-11, version 1.1.9* I couldn’t finish the registration and called support. It was by far the most unhelpful and poor customer service experience I’ve ever had, and the app itself has a glitchy UI that makes the whole process even more frustrating. ### 1/5 — App doesn’t work *2025-08-07* When I try to log in it says there was an error and to go back to the log in, but it doesn’t offer any link to get back to the log in. ### 1/5 — App not working says error *2025-06-21* App not working says error, no one was notified if system maint etc. So is the app no longer valid? ### 1/5 — Poor app *2025-04-01, version 1.1.9* Can’t even log in , unless ### 1/5 — Cannot log in on Home Screen *2024-01-12* I’ve tried for 3 days to log in but just get a circle turning. I reached out to Mary Ely, but no response ### 1/5 — Portal is awful *2023-06-29* Doesn’t work, can’t log in. I’m getting a pop up saying,”There was an issue processing your request.” I see far more negative reviews than positive. ### 1/5 — Verification code *2023-06-14, version 1.1.9* Cannot register in the app. Verification code doesn’t arrive on time. It results time out situation. ### 1/5 — Resident *2023-05-29, version 1.1.9* The app is pitiful. ### 5/5 — Pretty good app *2023-04-20* Easy to use and does what it needs to do - access to account information, make payments, report issues, etc. ## Frequently asked questions about Connect Resident ### What can I do with this app? This app allows residents to manage their community affairs conveniently. You can access important forms and documents, review your account history, make payments, and opt-in to a resident directory to connect with neighbors. ### Is this app free to use? Yes, the app is free to download and use for residents of communities managed by FirstService Residential. There are no in-app purchases or advertisements mentioned. ### What information is available in the app? The app provides access to community forms and documents, your personal account history, and payment options. You can also find information for other residents if they have opted into the directory. ### How does the resident directory work? The resident directory is an opt-in feature. This means residents can choose whether or not to share their contact information with other community members through the app. It facilitates neighborly connections. ### Can I use this app on any device? While specific compatibility is not detailed, mobile applications are typically designed for both iOS and Android devices. The description emphasizes 24/7 availability, suggesting mobile access. ## Version history (last 5 releases) ### 1.2.0 — 2026-06-09 This release includes an updated UI experience, the addition of HODA WebChat functionality, and general enhancements focused on improving performance, reliability, and overall user experience. We’ve also addressed several bugs and made minor usability improvements across the app. ### 1.1.9 — 2020-05-16 - Internal updates ### 1.1.8 — 2020-02-07 - Fixed a bug that blocked users from downloading documents and forms. ### 1.1.7 — 2019-07-24 - Fallback for documents not downloading ### 1.1.5 — 2018-09-12 No release notes. ## Apps similar to Connect Resident | App | Rating | Price | Category | | --- | --- | --- | --- | | [My Washington Gas](https://appshunter.io/ios/app/my-washington-gas/id6446579038) | 4.8 (16,916) | Free | Utilities | | [HTC My Account](https://appshunter.io/ios/app/htc-my-account/id1512836099) | 4.7 (2,965) | Free | Utilities | | [ABDi GateAccess](https://appshunter.io/ios/app/abdi-gateaccess/id437070489) | 4.9 (79,679) | Free | Utilities | | [Lennar Account](https://appshunter.io/ios/app/lennar-account/id6502112561) | — | Free | Utilities | | [MyEnvera](https://appshunter.io/ios/app/myenvera/id875140972) | 4.7 (9,955) | Free | Utilities | | [dwellingLIVE](https://appshunter.io/ios/app/dwellinglive/id785340080) | 1.3 (624) | Free | Utilities | ## More apps by FirstService Residential - [Connect Associate](https://appshunter.io/ios/app/connect-associate/id1064177230) - [FirstService Residential LEADS](https://appshunter.io/ios/app/firstservice-residential-leads/id1356649020) - [Connect Front Desk](https://appshunter.io/ios/app/connect-front-desk/id6449474026) - [SimplrHUB](https://appshunter.io/ios/app/simplrhub/id6745561511) All apps by FirstService Residential: https://appshunter.io/developer/387244181 ## Related topics [kuester connect homeowner app](https://appshunter.io/ios/topics/kuester-connect-homeowner-app) · [lomita connect](https://appshunter.io/ios/topics/lomita-connect) · [upland connect](https://appshunter.io/ios/topics/upland-connect) · [janitorial manager connect](https://appshunter.io/ios/topics/janitorial-manager-connect) · [bluffhill sda connect](https://appshunter.io/ios/topics/bluffhill-sda-connect) · [glenstar connect](https://appshunter.io/ios/topics/glenstar-connect) · [the knightsbridge resident app](https://appshunter.io/ios/topics/the-knightsbridge-resident-app) · [hma connect](https://appshunter.io/ios/topics/hma-connect) · [hcoc connect](https://appshunter.io/ios/topics/hcoc-connect) · [masonic village connect](https://appshunter.io/ios/topics/masonic-village-connect) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*