# Connect Staff > Real-time guest and staff communication and request management platform. (iPhone/iPad app by Monscierge.) - Source: https://appshunter.io/ios/app/connect-staff/id583172289 (this page in markdown: same URL + `.md`) - Developer: [Monscierge](https://appshunter.io/developer/424211598) - Category: Travel, Utilities - Price: Free - Rating: 3.50/5 from 8 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 12.4 · 17 MB - Languages: American English - Released: 2012-12-10 - Data updated: 2026-06-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/connect-staff/id583172289/reviews.md ## What is Connect Staff? Connect Staff provides real-time two-way guest and staff communication. Help drive and improve guest satisfaction through customizable workflows and user roles by managing and responding to requests in real-time. Request assignments are set up within Connect CMS and be segmented to match the way you work. Tasks can be assigned or automatically re-assigned based on staff availability, time-of-day, request type or even by fulfillment ETA. Guests' requests and staff tasks are available across mobile and tablet devices. Review data analytics from your dashboard, communicate with guests via SMS messaging, and measure staff efficiency and response times - all from one centralized, permission-based CMS (content management system). Connect Staff is for the staff at locations utilizing the Monscierge Connect platform. The complete functionality of Connect Staff may not be available at all properties. ## Key features - Real-time two-way communication - Customizable workflows and user roles - Automated and manual task assignment - Guest request management - Staff efficiency analytics - SMS guest communication - Centralized permission-based CMS ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/connect-staff/id583172289/reviews.md ### 1/5 — A mess *2019-07-13* I have to use this app for work and it is a constant headache. I work maintenance for a hotel and this app will occasionally stop sending notifications and it doesn’t work on some of my coworkers phones at all. Worst of all it kicks you out around 8-10 times a day and doesn’t remember your username and mine is long so you have to type the whole thing out over and over every day. I’ve given up and just gotten all my coworkers numbers because texting and calling is faster than communicating with this good for nothing app. **Developer response:** We apologize for any challenges you’ve faced. We’ve updated the app to address several issues and have more updates and new functionality on the way. If you have specific feedback or questions we’d love to hear from you directly. You can email us anytime at mobilefeedback@monscierge.com. ## Frequently asked questions about Connect Staff ### What is Connect Staff? Connect Staff is a mobile application designed for staff at locations using the Monscierge Connect platform. It facilitates real-time communication between guests and staff, allowing for efficient management of requests and tasks. ### Is Connect Staff available on all devices? Connect Staff is available for iPhone, iPad, and iPod devices, offering flexibility for staff to manage tasks and communicate on the go. ### How often is Connect Staff updated? The latest version of Connect Staff is 6.1, and it was last updated on January 5, 2024. This indicates regular updates to improve functionality and address any issues. ### What is the age rating for Connect Staff? Connect Staff has an age rating of 4+, making it suitable for use by staff of various ages within a professional environment. ### Does Connect Staff have ads? No, Connect Staff does not contain advertisements, providing an uninterrupted user experience for staff managing guest communications and tasks. ### What is the user rating for Connect Staff? Connect Staff has an average rating of 3.5 stars based on 8 user ratings. This provides insight into general user satisfaction with the application. ### Can Connect Staff be used offline? The description does not explicitly state offline functionality. However, real-time communication features suggest an active internet connection is likely required for full operation. ### How are requests assigned in Connect Staff? Request assignments are set up within Connect CMS and can be segmented to match workflows. Tasks can be assigned manually or automatically re-assigned based on staff availability, time-of-day, request type, or fulfillment ETA. ## Version history (last 5 releases) ### 6.1 — 2024-01-05 - minor bug fixes ### 6.0 — 2023-10-31 updated UI and multi-property support ### 5.2.4 — 2021-08-17 Minor bug fixes ### 5.2.3 — 2021-01-28 Minor bug fixes ### 5.2.2 — 2020-04-23 Updates to push notifications configuration ## Apps similar to Connect Staff | App | Rating | Price | Category | | --- | --- | --- | --- | | [PIO Digital Boarding](https://appshunter.io/ios/app/pio-digital-boarding/id6587571520) | — | Free | Travel | | [STBY](https://appshunter.io/ios/app/stby/id6463491565) | 5.0 (2) | Free | Travel | | [Hospitality Channel TV](https://appshunter.io/ios/app/hospitality-channel-tv/id1570354771) | — | Free | Travel | | [GuesTool - Staff](https://appshunter.io/ios/app/guestool-staff/id1550089201) | — | Free | Travel | | [Scoot Ride Driver](https://appshunter.io/ios/app/scoot-ride-driver/id6502911810) | — | Free | Travel | | [Shooter Driver](https://appshunter.io/ios/app/shooter-driver/id1486561092) | 4.3 (6) | Free | Travel | ## More apps by Monscierge - [B Hotels & Resorts](https://appshunter.io/ios/app/b-hotels-and-resorts/id786615711) - [Warwick Hotels and Resorts](https://appshunter.io/ios/app/warwick-hotels-and-resorts/id952076329) - [Monscierge HQ](https://appshunter.io/ios/app/monscierge-hq/id1145590980) - [GE P S Training](https://appshunter.io/ios/app/ge-p-s-training/id1174447448) - [Crotonville](https://appshunter.io/ios/app/crotonville/id1203318830) All apps by Monscierge: https://appshunter.io/developer/424211598 ## Related topics [staffmate](https://appshunter.io/ios/topics/staffmate) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*