# Connect West

> Healthcare appointment management for Western Health & Social Care Trust. (iPhone/iPad app by InfoSoft NI Ltd..)

- Source: https://appshunter.io/ios/app/connect-west/id1620370718 (this page in markdown: same URL + `.md`)
- Developer: [InfoSoft NI Ltd.](https://appshunter.io/developer/514905416)
- Category: Health & Fitness, Medical
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 30 MB
- Languages: American English
- Released: 2022-05-03
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/connect-west/id1620370718/reviews.md

## What is Connect West?

Connect West connecting you to the Western Health & Social Care Trust.

Appointments made easy!

Using Connect West makes managing your appointments easily, you can contact us 24/7 to book, cancel and reschedule your appointments for multiple clinics within the Western Health & Social Care Trust.

## Key features

- Book appointments
- Cancel appointments
- Reschedule appointments
- 24/7 access
- Manage multiple clinics

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/connect-west/id1620370718/reviews.md

### 1/5 — App not working properly

*2026-01-09, version 1.0.31*

Your app is not working properly. I can’t respond to the agent very frustrating it would be a lot easier by telephone.

### 1/5 — Good concept not designed correctly

*2025-05-05, version 1.0.27*

The app has potential if it was designed properly, there’s just no smooth flow in it at all. You’re supposed to be able to confirm appointments on it but when I try to it starts a live chat and have been unable to confirm my appointment. Completely defeating the purpose of the app. Loading times of pages are slow and glitchy, FAQs page there is no order or structure to each area (some of them were also missing data). The waiting times again could have potential if the filters worked. Both the waiting times and FAQ pages could have a better way of structuring by department, someone’s clearly just fired in a bunch of medical terms and didn’t think about maybe doing alphabetical order or maybe even by most common procedure. Good concept but you need to think more about the end user and have a better testing phase for this app because it feels nowhere near ready to be on the market.

### 1/5 — Worst App I’ve ever used

*2025-02-05, version 1.0.27*

I have frankly never used a worse messaging app. In healthcare this is a joke and i don’t understand how this could ever cater to any accessibility requirements. The app randomly zooms on iPhone on launch of the keyboard or scroll through messages. Being involved in app development I don’t even understand how this could be so bad.

## Frequently asked questions about Connect West

### How do I book an appointment with Connect West?

You can book, cancel, or reschedule your appointments 24/7 through the Connect West app. It allows for easy management of your healthcare appointments within the Western Health & Social Care Trust.

### What health services does Connect West cover?

Connect West connects you to multiple clinics within the Western Health & Social Care Trust. The app facilitates appointment management for various services offered by the trust.

### Is Connect West available on Android devices?

Currently, Connect West is available for iPhone and iPad. Support for other devices may be added in future updates.

### How often is Connect West updated?

The app was last updated on October 8, 2025, indicating regular maintenance and potential feature additions. Users can expect ongoing support and improvements.

### What is the age rating for Connect West?

Connect West has an age rating of 4+, making it suitable for a wide range of users. This rating suggests it is designed for general accessibility.

### Does Connect West have ads?

No, Connect West does not contain advertisements. As a free application, it focuses on providing a seamless user experience without interruptions.

### Can I manage appointments for different family members with Connect West?

The description mentions managing appointments for 'multiple clinics,' which implies the ability to manage various appointment types. Specific functionality for multiple users or family members is not detailed but is a common feature in such apps.

## Version history (last 5 releases)

### 1.0.31 — 2025-10-08

-Performance Improvement
-Bug Fixes

### 1.0.27 — 2024-10-03

-Performance Improvement
-Bug Fixes

### 1.0.20 — 2024-04-15

- Performance improved 
- Bug Fixes

### 1.0.16 — 2023-10-04

- UI modify
- Add Way finding functionality
- Bug Fixes

### 1.0.10 — 2023-01-20

- UI Fixes

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All apps by InfoSoft NI Ltd.: https://appshunter.io/developer/514905416

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*