# Connect2Go — user reviews

> 58 indexed App Store user reviews of Connect2Go by Envisacor Technologies Inc., rated 2.30/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/connect2go/id1227469403/reviews
- App overview in markdown: https://appshunter.io/ios/app/connect2go/id1227469403.md
- Rating breakdown: 5★ 10 · 4★ 3 · 3★ 4 · 2★ 5 · 1★ 24

## Newest reviews (11 of 58)

### 2/5 — Useless App

*2026-04-22, version 2.3*

App no longer provides notifications of arms, disarms or alarms, making it quite useless.  When I contacted support they said it was Apple’s fault.

### 2/5 — Status screen home button

*2025-01-24*

Recent update caused the home button on the status screen to sit behind the time, on iPhone 12 making the button unreachable to go to the apps home screen. Please advise if it is a phone setting or app issue? 
Was working great prior to the update which changed the app icon.

### 2/5 — Not good

*2024-10-26, version 2.2*

New updated app screen is not good. Buttons at top cannot be pressed as they are behind time and battery button on iPhone. Also not able to change password or name of alarm device. Please fix this.

### 1/5 — 1997 app

*2024-09-26, version 2.0*

The preview look on the apple store app is not the actual visual of connect2go app. Even with the update its still the outdated look and outdated options. Wouldnt recommend

### 1/5 — Login stuck

*2024-09-26, version 2.0*

After upgrade login no longer works

### 1/5 — No reset password option on log in screen

*2024-06-14, version 1.02*

I forgot my password and cannot get into the App
There is no option to reset my password or to remember me when i log in
Total Fail by the developper

### 1/5 — Blank Screen

*2024-02-08, version 1.02*

Nothing but a white blank screen when we go to use the app now.

Disappointing.

### 1/5 — Application ne fonctionne plus

*2024-02-08, version 1.02*

Un écran blanc! J’ai essayé la suppression de l’application pour le réinstaller. Redémarrer mon téléphone, je reviens toujours à la page blanche. Quelqu’un sait comment résoudre ce problème? Parce qu’on dirait que les développeurs sont morts.

### 2/5 — Outdated

*2023-11-19, version 1.02*

Current version is 6 years old. I’m concerned about updated security patching and vulnerabilities.

### 2/5 — Decades behind other app

*2023-06-13, version 1.02*

This app takes long to log in, no remember me feature nor Face ID option available. Impossible to add a second main user with separate login, i must login using main users info and absolutely no support available.  What a disappointment in comparison to the ADT app.

### 1/5 — Outdated

*2023-04-28*

Yoooo update your app at least to fit the new iPhone screens

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible app

*2025-02-27, version 2.3*

Easily the worst app I have ever used.  The delay time to Armin disarm. My alarm is several minutes. The app has shown off-line for several months now and there’s nothing I can do to fix it.  Even when it worked, it was terrible. Updates come out so infrequently (years apart) that I’m sure it’s very vulnerable to hackers. I wish the small alarm company I use would choose something else.

### 1/5 — New IOS support??

*2025-01-29*

Notifications no longer work after latest IOS update. Any plans to update your software? Or just another developer who doesn’t care once the app is downloaded.

### 1/5 — Does not refresh

*2024-10-23, version 2.2*

App does not refresh. After entering the code the App does not refresh so have to quit the App and rerun it sometimes many times.

### 1/5 — Terrible

*2024-09-29, version 2.0*

Unable to log in and no forgotten password option

### 1/5 — Buttons do not work

*2024-09-29, version 2.0*

After the update the buttons at the top of the screen like the home button do not work. Also the screen shots they submitted are not of the actual application.

### 1/5 — Ignored

*2024-09-27*

I hate this app.  We have to use it for our house.  There is no automatic refresh in app, so constantly have to open and close app to see what’s actually happening.  I wish we had a different option.

### 1/5 — 2.0 not good

*2024-09-27, version 2.0*

2.0 stretches display across the phone too much.  Home button at top left is at the phone edge when in portrait and cannot be pressed unless flip phone landscape.

### 1/5 — Reset password

*2024-09-27, version 2.0*

There’s no option to reset my password? I haven’t used my username/password in 5 years, how the heck am I supposed to remember it.

### 1/5 — Doesnt work

*2024-09-27*

Login info not accepted by new app.
No option to request login in.

DO NOT UPGRADE. USELESS APP DOESNT WORK!!!

### 1/5 — Problems Logging In

*2024-09-26, version 2.0*

With the newly updated app logo etc, I had to retype in my user name and ID which I forgotten. Following this, I have changed the password on the connect2go.com website but the app now  refuses to accept the user ID and new password as correct. Extremely frustrating.

## Most praised reviews (10 highest-rated)

### 5/5 — Getting Better and Better

*2024-10-06*

The new UI is a nice Improvement
Works and performs very well
Great Job Guys

### 5/5 — Fonctionnement et utilisation

*2023-07-11, version 1.02*

Très bon petit module ip , fonctionne très bien, notification en temps réel,on peux savoir qui arme et désarme le système d’alarme, peux avoir plusieurs usagers sur un compte, l’application est très facile a lire , je suggère de faire affaire avec une compagnie d’alarme pour l’installation et la programmation, pas de frais ou peu de frais par année pour faire le lien avec le système d’alarme tout dépend de la compagnie d’alarme, et très sécuritaire . Je le recommande mais il ne fonctionne pas sur tout les modèles de système d’alarme . A vérifier avec vôtre compagnie d’alarme.

### 5/5 — awesome

*2023-01-19, version 1.02*

My Alarm company set this up for my system and works awesome
I now have complete control of my alarm system when away from the house
and love knowing my kids got home and turned off alarm to get in then turned alarm back on
GREAT PEACE OF MIND 

THANKS TO MY ALARM COMPANY
CONTINENTAL ALARMS

### 5/5 — Excellent Setup

*2022-09-28*

I have been using this app as well as 37 of my employees and sub trades. Never ever had an issue. 
Excellent App. Rock Solid…

### 5/5 — good app

*2019-07-23, version 1.02*

good app

### 3/5 — Blank Screen

*2026-03-14, version 2.3*

Suddenly having issue in evening when setting alarm. I open app and only get blank screen. I have re-opened and rebooted but problem persists. In daytime seems to work.

### 3/5 — Logged off

*2026-03-05*

App does not keep you logged in. Unable to recognize your user name and password. What’s next?

### 3/5 — New version lags

*2024-12-09, version 2.2*

Turn alarm off on iPhone app and you can’t count on it actually doing it. Screen notification rarely works so walk into building setting off the alarm. Just happened to me 3 minutes after opening the alarm. I’m reinstalling the app. See if that fixes.

### 3/5 — Initial 2.0 launch is somehow worse than 1.0

*2024-09-28, version 2.0*

Literally the same visuals as 1.0 but less optimized somehow, on a 14 pro the island blocks part of the screen now, the edges are no longer optimized so there’s black areas and the top corner buttons for like home are blocked by the time and battery on the display so they are not able to be pressed. Somehow they downgraded the app and I don’t like it

### 3/5 — Blank Screen

*2024-01-22, version 1.02*

My app goes to blank screen when I open the app. This just today. How to fix it?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
