# ConnectAlarm

> Remote control and monitoring for Johnson Controls security systems. (iPhone/iPad app by Tyco Safety Products Canada, Ltd..)

- Source: https://appshunter.io/ios/app/connectalarm/id1300525077 (this page in markdown: same URL + `.md`)
- Developer: [Tyco Safety Products Canada, Ltd.](https://appshunter.io/developer/489891684)
- Category: Lifestyle
- Price: Free
- Rating: 4.78/5 from 1,489 App Store ratings · 37 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 224 MB
- Languages: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Greek and 16 more
- Released: 2018-10-16
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/connectalarm/id1300525077/reviews.md

## What is ConnectAlarm?

Secure and Control Your Johnson Control Security System – Anytime, Anywhere.

Stay connected and in control of your Johnson Control security system from anywhere in the world. Whether you're at home, at work, on a business trip, or on vacation, this app provides seamless remote access to monitor and manage your security system in real time.

Key Features:
◦ Arm & Disarm your alarm system effortlessly
◦ Dashboard Overview for quick system insights
◦ Real-Time Status Monitoring of all connected devices
◦ Device Bypass Capability for enhanced flexibility
◦ Automation Device Control for a seamless smart home experience
◦ Instant Alerts for alarms, warnings, and system issues
◦ Event History & Video Verification for improved security insights
◦ Live Alarm Video Feeds from PIR cameras
◦ Push Notifications for immediate system updates
◦ Rule Engine for automated security management
◦ Customizable App Interface to match your preferences
◦ User Alias & PIN Code Support for enhanced security
◦ Multi-Partition Management for advanced system control
◦ Time & Date Configuration directly from the app
◦ Installer Access Control for seamless system maintenance

Compatible with the Following Johnson Controls Brands in one platform, including:
◦ Qolsys IQ Series
◦ DSC PowerSeries Neo
◦ Visonic PowerMaster Series

For Dealers and Central Monitoring Station Customers:
To connect your security system, you will need the following details from your security service provider or monitoring station:
◦ Host Address – The interactive IP address or DNS name
◦ Panel ID – A unique identifier, typically the panel's serial number
◦ User Code – Your personal access code for system control

Keep your security system at your fingertips with our intuitive and reliable app. Download now for a smarter, safer, and more connected experience.

## Key features

- Arm & Disarm alarm system
- Real-Time Status Monitoring
- Instant Alerts & Push Notifications
- Video Verification & Live Feeds
- Automation Device Control
- Multi-Partition Management

## What do users think of ConnectAlarm?

Overall sentiment: negative

**Pros**

- 👍 Easy to use app
- 🔒 Ability to arm/disarm system remotely
- 💡 Helpful customer support

**Cons**

- 🐛 Frequent false alarms
- 🐛 Inability to exclude zones
- 🐛 Notifications not working on iOS 17
- 🐛 Alarm stays active until reset

**Commonly reported bugs**

- Incompatibility with iOS 17
- Inability to exclude zones after changes

**Most requested features**

- Show which user disarmed the system
- More granular notification options
- Easier setup and configuration

## Recent user reviews (10 of 37)

All indexed reviews: https://appshunter.io/ios/app/connectalarm/id1300525077/reviews.md

### 1/5 — Stupid Siren for all alerts

*2026-08-03, version 2.32.2*

Moved from Visonic go app where the alerts made sense. Now every alert is the siren and you think your alarms going off.  Change it

### 4/5 — Good but could be better

*2026-07-11, version 2.32.2*

The app functionality is great, with a simple, easy to use interface. It would be even better with support for Apple Watch and widgets.

### 3/5 — Not compatible with iWatch

*2025-08-28, version 2.30.2*

Good system, nothing amazing, has a few “faults” but works. Could do with being on iWatch

### 1/5 — What the

*2024-11-25, version 2.28.2*

I need more information, it didn’t come with instructions, I have no idea what I’m doing

### 1/5 — Not happy with this system

*2024-07-13, version 2.24.4*

Worst alarm ever. Nothing but trouble and false alarms.

### 5/5 — Serveur

*2024-07-08*

Super application mais serveur souvent inaccessible dernièrement !

### 5/5 — Bonne application !

*2024-05-04*

Bonne application qui permet de visualiser son installation , tous les modules , sirènes etc. Il est possible d’armer son alarme à distance via l’application, d’activer l’alarme (même si c’est un peu cacher)

### 4/5 — Fabien

*2024-03-28*

Bonjour beaucoup plus rapide à la connexion que l’ancienne application concernant l’activation, désactivation l, et alertes Pour ce qui est de visionner la vidéo prise lors de la déclaration d’alerte, chargement un peu long, à améliorer Cordialement

**Developer response:** Hello, we apologize for inconvenience. The application just streams information from the server. 
There's something wrong with connections between the panel and server. It's not relevant to the application. Please, contact your local service provider

### 4/5 — Change required but can’t seem to sort

*2024-03-17, version 2.24.4*

It’s a good set up but I can’t seem to find how to get it working again after removing an outside cabin that had a sensor. 
End result the system is u able to be set and used anymore and I can’t find how to sort it so it sits unused!

### 3/5 — No es tan versatil

*2024-01-20*

Hay funciones que no hay. / 
No puedo excluir zonas desde mi cel.

**Developer response:** Hello, please share with us:
* your panel ID
* server your panel is connected to

Email: connectalarm-support@johnsoncontrols365.onmicrosoft.com

## Frequently asked questions about ConnectAlarm

### What does ConnectAlarm do?

ConnectAlarm allows you to remotely monitor and control your compatible Johnson Controls security system from anywhere in the world. You can arm and disarm your alarm, view the real-time status of connected devices, and receive instant alerts for any system events.

### What are the key features of ConnectAlarm?

Key features include effortless arming and disarming, a dashboard overview for quick insights, real-time status monitoring, device bypass capability, automation device control, instant alerts, event history with video verification, live alarm video feeds, and push notifications.

### Is ConnectAlarm free to use?

Yes, the application itself is free to download and use. However, to connect your security system, you will need specific details from your security service provider or monitoring station, such as the Host Address, Panel ID, and User Code.

### What security systems are compatible with ConnectAlarm?

The app is compatible with several Johnson Controls brands, including Qolsys IQ Series, DSC PowerSeries Neo, and Visonic PowerMaster Series, all managed through one platform.

### How do I connect my security system to ConnectAlarm?

To connect your system, you'll need to obtain the Host Address, Panel ID, and User Code from your security service provider or monitoring station. These details are essential for establishing a connection and enabling remote control.

## Version history (last 5 releases)

### 2.32.2 — 2026-04-13

Bug fixes & improvements:

◦ Fix time setting issues on panel from the application
◦ Fix Hebrew support
◦ Improve Italian and other translations
◦ Improve ONVIF support

### 2.28.4 — 2025-02-25

New features:
- Stateless (toggle) outputs support
- New PowerG+ devices support
- Doorlocks control
- Z-Wave and SRF sensors support

Master user enhancements:
- Delete users
- Edit user’s last name and expiration date

Home Automation enhancements:
- Added PGM outputs as action
- Stateless toggle can be an action
- New presence and evaluate triggers
- Trigger/Action for doorlock and water valve activities
- Ability to define time delay before action execution

### 2.28.3 — 2025-01-29

Bug Fixes:
- Home automation buttons don't work on BLE320 panels
- Automation enhancements for DualPath panels

### 2.28.2 — 2024-10-15

- Updated translations
- Bug fixes

### 2.28.0 — 2024-08-12

- IQ Panels support
- PowerManage 4.16 support 
- Ability to choose sound duration for Push-notifications

## Apps similar to ConnectAlarm

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Digital Clock - Bedside Alarm](https://appshunter.io/ios/app/digital-clock-bedside-alarm/id1287009111) | 4.6 (68,529) | Free | Lifestyle |
| [Bay Alarm Connect](https://appshunter.io/ios/app/bay-alarm-connect/id1164603995) | 4.5 (4,771) | Free | Lifestyle |
| [Alarm.com](https://appshunter.io/ios/app/alarmcom/id315010649) | 4.7 (141,269) | Free | Lifestyle |
| [Alarmy - Loud alarm clock](https://appshunter.io/ios/app/alarmy-loud-alarm-clock/id1163786766) | 4.8 (244,536) | Free | Lifestyle |
| [Clock+ :Digital Clock & Alarm](https://appshunter.io/ios/app/clock-plus-digital-clock-and-alarm/id1570631401) | 4.5 (998) | Free | Lifestyle |
| [AlarmMon ( alarm clock )](https://appshunter.io/ios/app/alarmmon-alarm-clock/id529141346) | 4.7 (1,118) | Free | Lifestyle |

## More apps by Tyco Safety Products Canada, Ltd.

- [PowerSeries Neo Go](https://appshunter.io/ios/app/powerseries-neo-go/id966948431)
- [DSC Wireless](https://appshunter.io/ios/app/dsc-wireless/id1198189872)
- [PowerSeries Pro AlarmInstall](https://appshunter.io/ios/app/powerseries-pro-alarminstall/id1267369283)
- [AlarmInstall](https://appshunter.io/ios/app/alarminstall/id1276105878)
- [IQ Installer](https://appshunter.io/ios/app/iq-installer/id1548516054)

All apps by Tyco Safety Products Canada, Ltd.: https://appshunter.io/developer/489891684

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*