# ConnectDr - SG Telehealth App — user reviews > 46 indexed App Store user reviews of ConnectDr by HealthTech Connect Pte Ltd, rated 4.82/5 from 33 ratings. - Source: https://appshunter.io/ios/app/connectdr-sg-telehealth-app/id1435082479/reviews - App overview in markdown: https://appshunter.io/ios/app/connectdr-sg-telehealth-app/id1435082479.md - Rating breakdown: 5★ 27 · 4★ 6 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (12 of 46) ### 5/5 — A Reliable Lifesaver *2024-08-28, version 4.12.69* It’s reassuring to have such reliable healthcare access, especially during busy times. Highly recọmmended ### 5/5 — Revolutionized My Healthcare Experience *2024-08-27, version 4.12.68* The advice was clear, and the follow-up was prompt. This app is a must-have for anyone seeking convenient and reliable medical care! ### 5/5 — Exceptional Service and Convenience *2024-08-24, version 4.12.68* The video consultations are clear and reliable, and the doctors are always thorough and empathetic. It’s so convenient to get professional medical advice without leaving my home. Highly recọmmend! ### 5/5 — Reliable Virtual Healthcare Service *2024-08-06, version 4.12.67* I appreciated how quickly I received the help I needed. The fast delivery of my prescription was an added bonus. 5 stars! ⭐️ ### 5/5 — Quick and easy! *2023-10-01, version 4.12.40* My 10 years old boy is running a fever with flu and cough but he refused to leave the house to visit the doctor. Thank god for such app that I can consult a doctor and get medication for his condition without leaving the house! We consulted with United Healthcare’s doctor, Doctor is friendly and the customer service team is friendly and responsive too. I faced an issue with the delivery address and Carolyn managed to resolve it swiftly. Thank you! 😄 ### 5/5 — Highly recommended! *2023-09-27, version 4.12.40* Booked a teleconsult for my daughter as she’s down with fever, cough & flu with Paediatrician Dr Dawn Lim whom I’ve booked with a few times. One of the most trustworthy & friendly paediatricians that is very detailed too! Forgot to ask for my daughter’s mc & chatted with the Care Team, Carolyn who replied me instantly that she will relay my message to Dr Dawn Lim. Highly recommended app & team whenever my family is sick at the convenience of my own home! ### 5/5 — Convenient app *2023-03-05, version 4.12.29* Used the app twice now and i love the convenience. ### 5/5 — Excellent service, convenient platform *2023-02-24, version 4.12.29* Service is excellent, medicine delivery is prompt, and convenient access to good doctors. Really rely in hidoc a lot for my children PD consultation, esp Dr Dawn. ### 5/5 — Have the singpass login which makes access easy *2022-12-01, version 4.12.26* Able to connect with my gp pretty fast, the singpass login makes it easier as the information can be retrieved directly. ### 5/5 — great customer service *2022-11-22, version 4.12.25* had some issues w verification and payment, but priya was quick to assist. very efficient customer service. app generally easy to navigate ### 5/5 — Went extra mile *2022-10-26, version 4.12.25* Giving good rate and big thank you Carolyn for going extra mile. I am down with covid and she managed to get through the preferred doctor to check on my son. ### 5/5 — Hidoc app *2022-09-20, version 4.12.23* Wanted to book a tele art for my departure and had problems with booking the day I wanted to. However the chat service was very efficient and helped me find and alternative. Her replies were almost immediate and very helpful. ## Most critical reviews (10 lowest-rated) ### 1/5 — Rude doctor no MC *2024-12-13, version 4.12.83* Doctor hung up call after 20 seconds and did not give me MC ### 1/5 — No doctors and terrible customer service 👎🏻 *2024-12-10, version 4.12.81* Tried to ask about diabetes medications and 0 response?? No doctors even after waiting for 30minutes. Very uncomfortable to use when sick … ### 1/5 — Good cs bad experience *2024-08-27, version 4.12.68* Long waiting time, waited for more than 30mins for call, timing given but doctor not punctual, bad video quality ### 1/5 — worst app ever, doc did not issue documents *2023-12-23, version 4.12.52* worst app ever called on a saturday, doctor straightaway answered the call and asked "do u need mc" without asking for further details. the call ended within 5secs, got charged and no medical certificate was given. no help centre assistance at all, message get sent to a bot which boasts the "replies within 10min" totally got charged for nothing and no way to get refund. other telemedicine app would provide better service ### 4/5 — 1 *2024-11-19, version 4.12.79* fhdhfh ### 4/5 — Customer service guided me to the best specialist *2024-10-04, version 4.12.72* I had some symptoms but didn’t know which specialist to consult, so I reached out to ConnectDr’s customer service. They were so helpful and referred me to the right specialist quickly. The consultation went well, and the specialist was very knowledgeable. I’m so grateful for the support and quick response from the customer service team! ### 4/5 — Convenient and professional care from home *2024-09-26, version 4.12.72* As a working parent, finding time for doctor visits can be difficult; ConnectDr has been a great solution for our family. I’ve used it to consult a GP for myself, and we’ve even booked a specialist for my kid. It’s reliable, professional, and saves us time. We no longer have to schedule entire days around medical appointments. ### 4/5 — The app is user friendly *2024-08-08, version 4.12.67* It's super easy to use. Perfect for getting quick medical advice when you need it most. ### 4/5 — Great customer service *2022-07-28, version 4.12.16* Bad experience at the start. Doctor stood me up. Customer service personnel helped contact the clinic, and I was told they couldn’t take my Covid related case as they are not PHPC - after 20min of waiting. They could have called and inform me without keeping me waiting instead! Subsequently CS helped guide me to make appointment with another doctor, who was friendly and patient, and answered my questions relating to medicine delivery. Thank you, Diana! ### 5/5 — The best teleconsult *2024-12-22, version 4.12.83* Doctor was really helpful ## Most praised reviews (9 highest-rated) ### 5/5 — 1 *2024-12-11, version 4.12.83* 11 ### 5/5 — Efficient and cost saving *2024-12-05, version 4.12.81* Friendly app, caring doctor and helpful service staff ### 5/5 — 5 star *2024-11-20, version 4.12.79* good ### 5/5 — 3 Es ! *2024-10-16, version 4.12.73* Provider was Empathetic and discussed my medical concerns w lotsa patience. Service was Efficient - Booking an appt to Delivery of meds was all within 3 hours. Price was Economical in comparison to other providers / walk in clinics. ### 5/5 — 在线看医生，方便便捷 *2024-10-10, version 4.12.73* 来新加坡后也可以在线看医生，上门送药，真的很便捷！医生会中文，沟通也方便，推荐！ ### 5/5 — User Friendly *2024-10-03, version 4.12.72* Quality Service ! Responsive admin, friendly Doctor and prompt delivery of medications ! Used many apps but this is by far the BEST ### 5/5 — Fast & convenient *2024-10-02, version 4.12.72* Booked teleconsult via the app - very hassle free and convenient. ### 5/5 — Helpful specialist consultation and informative articles *2024-09-23, version 4.12.72* used ConnectDr to consult with a specialist, and the experience was fantastic. Not only was the doctor knowledgeable and patient, but the app also has a section with articles that gave me new insights into managing my condition. I learned a lot before even speaking to the doctor, which made the consultation even more helpful! ### 5/5 — 很好 *2024-09-23, version 4.12.70* 生病了速度很快解决 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*