# Connected Family — Say hello to peace of mind > Remote nursery management and monitoring for smart baby devices. (iPhone/iPad app by Dorel Juvenile Group, Inc..) - Source: https://appshunter.io/ios/app/connected-family/id1571781479 (this page in markdown: same URL + `.md`) - Developer: [Dorel Juvenile Group, Inc.](https://appshunter.io/developer/489624754) - Category: Lifestyle, Productivity - Price: Free - Rating: 4.70/5 from 4,758 App Store ratings · 154 written reviews indexed - Age rating: 12+ - Requires: iOS 10.0 · 190 MB - Languages: American English, Arabic, Azerbaijani, Belarusian, Bangla, Bosnian, Bulgarian, Burmese, Croatian, Czech and 51 more - Released: 2021-09-13 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/connected-family/id1571781479/reviews.md ## What is Connected Family? The Connected Family App lets you create the ideal nursery for your little one––from anywhere. This easy-to-use app controls every Maxi-Cosi and Safety 1st device in the Connected Suite so you can stay connected to your child even when you’re apart. Your perfect nursery includes: • Our crystal-clear baby monitors let you look in on baby from anywhere and comfort them with two-way talk. • The Smart Humidifier helps you make their nursery as comfy as it can be and keeps little nasal passages hydrated. • The other connected devices in the Connected Suite––from the Smart Soother and Air Purifier to the gentle Under Crib Lights and Smart Outlets––take care of all the details. Welcome home, little one. Products that pair with this app are available online and at major retailers in North America. Safety 1st models MO160/MO163 are discontinued and not compatible with this app. ## Key features - Remote nursery control - Crystal-clear baby monitor - Two-way talk - Smart Humidifier control - Smart Soother and Air Purifier integration - Under Crib Lights and Smart Outlets ## What do users think of Connected Family? Overall sentiment: negative **Pros** - 👍 Easy to set up - 🚀 Clear picture and sound quality - 💡 Useful features like temperature/humidity monitoring and cry detection - 🔒 Secure with app access sharing - 👍 Convenient to use both parent unit and app **Cons** - 🐛 Connectivity issues and frequent disconnections - 🐛 Buggy app with glitches and freezes - 🔋 Battery drain on parent unit - 👎 Reduced functionality and features compared to previous model - 👎 Required subscription for video playback **Commonly reported bugs** - Inconsistent sound/audio quality - Unreliable motion/sound detection - Difficulty adding additional users/caregivers **Most requested features** - Ability to adjust camera angle/view through app - More customizable notification settings - Improved two-way talk functionality - Restore previous model's features like free video storage ## Recent user reviews (10 of 154) All indexed reviews: https://appshunter.io/ios/app/connected-family/id1571781479/reviews.md ### 1/5 — I wanted to love it so bad *2026-08-07, version 2.7.1* I wanted to love this app and camera so bad but it’s SOOOO GLITCHY. I mean come on it has to reload every damn time you get out of the app and sometimes it doesn’t update right. I have great WiFi and the monitor to the maxi cosi camera’s charging port is messed up so I can’t use that. I’ve emailed maxi cosi and NO RESPONSE. I seriously LOVED the way this looked and forced my liking towards it for way too long lol. This is just genuinely not a good app. It’s honestly cheap and so is the monitor!!!! And we pay so much for it! ### 5/5 — Trustworthy Device *2026-08-02, version 2.7.1* 2THUMBSUP ### 5/5 — Not bad *2026-07-18, version 2.7.1* We left you just fine except for the camera moves around quite a bit sometimes when you’re just standing in there like somebody’s watching you ### 2/5 — Frozen screen *2026-06-09, version 2.7.1* You know I’ve had this baby monitor and app for some time now and given they don’t make them anymore is already a problem but now when I open my app, the screen freezes immediately and it takes forever to finally go to a monitor. The lag on this app is insane and of course there’s no update ready to fix bugs. ### 2/5 — Every. Single. Time. (For the last 2 years) *2026-04-15, version 2.7.1* « Device connection is interrupted. Please check the device… » ### 1/5 — Randomly stops working almost daily *2026-03-12, version 2.7.1* It is so frustrating to have the monitor pulled up on my phone throughout the night and then hear my baby crying upstairs, only to hurry and look at my phone and see that the app has randomly failed and crashed once again. How long has she been crying and I haven’t heard her? I am so frustrated with this app and the lack of customer service for this product. Such a piece of garbage. ### 1/5 — Worst app I have ever used *2026-02-18, version 2.7.0* I'm just the nanny so unfortunately I can't control what camera and app the parents use, but if I could this entire system would be in the trash. The fact that you can't turn the camera on from the camera screen you HAVE to turn it off from the home page is genuinely the dumbest thing in the world. And at least once a week this app causes my phone to completely freak out. It can't decide if it wants to be in landscape or portrait orientation and switches back and forth between the two so quickly you can't close out of the app. The only thing that will stop it is turning the entire phone off completely, and if I don't close out the app before opening it again it will start the problem over from the top. I have a brand new phone and none of my other apps cause this to happen. As a professional nanny, you do not need a camera for your baby, but if you truly feel it is necessary I would 100% choose a different brand than this one. ### 2/5 — Something to Consider *2026-01-28, version 2.7.0* The cameras work very well and have good functionality. The thing I dislike is having to pay to see the recordings. Since the cameras are typically used for monitoring babies mostly everyone would think it’s worth it. I don’t want some nut job watching videos that have been recorded since everything is stored online or on a companies server. Once it’s connected to your WiFi exposes your location which is not good. You really don’t know who is watching recordings from inside your home. Your families privacy and safety is most important which is compromised with these types of monitoring systems. Consider looking into different cameras with a DVR then you know, only you have the recordings. The cost for 1 year of paying the fees to view the recordings well exceeds a good surveillance camera system w/DVR. They are super easy to install. Something to consider for those of you that value your families privacy inside your home. ### 5/5 — Perfect *2026-01-06, version 2.7.0* Always works well ### 1/5 — Always offline *2025-09-21, version 2.7.0* Randomly stops working until power cycled. Useless. ## Frequently asked questions about Connected Family ### What does the Connected Family app do? The Connected Family app allows you to remotely control and monitor various smart devices designed for a baby's nursery. You can use it to check on your baby with a clear video feed, communicate with them using two-way talk, and adjust environmental settings like humidity and air purification. ### What are the key features of the Connected Family app? Key features include a crystal-clear baby monitor with remote viewing, two-way talk for comforting your baby, control over the Smart Humidifier to maintain optimal nursery conditions, and integration with other Connected Suite devices like the Smart Soother, Air Purifier, Under Crib Lights, and Smart Outlets. ### Is the Connected Family app free to use? Yes, the Connected Family app is free to download and use. The description does not mention any subscription fees or in-app purchases required for its core functionality. ### What devices are compatible with the Connected Family app? The app is designed to control Maxi-Cosi and Safety 1st devices within the Connected Suite. However, Safety 1st models MO160/MO163 are discontinued and not compatible with this app. ### How can this app provide peace of mind for parents? The app provides peace of mind by allowing parents to stay connected to their child and nursery environment from anywhere. Features like remote monitoring, two-way talk, and environmental controls ensure the baby's comfort and safety even when parents are not physically present. ## Version history (last 5 releases) ### 2.7.1 — 2026-02-24 This update includes minor enhancements to our app. Your feedback is important, tap ( ? ) in the top right corner of the app to access our FAQ and to submit feedback. ### 2.7.0 — 2025-07-22 This update includes minor enhancements to our app. Your feedback is important, tap ( ? ) in the top right corner of the app to access our FAQ and to submit feedback. ### 2.6.0 — 2025-05-21 This update includes minor enhancements to our app. Your feedback is important, tap ( ? ) in the top right corner of the app to access our FAQ and to submit feedback. ### 2.5.1 — 2025-01-30 This update includes minor enhancements to our app. Your feedback is important, tap ( ? ) in the top right corner of the app to access our FAQ and to submit feedback. ### 2.5.0 — 2025-01-02 This update includes minor enhancements to our app. Your feedback is important, tap ( ? ) in the top right corner of the app to access our FAQ and to submit feedback. ## Related topics [safety 1st connected](https://appshunter.io/ios/topics/safety-1st-connected) · [safety 1st](https://appshunter.io/ios/topics/safety-1st) · [connected family](https://appshunter.io/ios/topics/connected-family) · [maxi cosi](https://appshunter.io/ios/topics/maxi-cosi) · [safety 1st humidifier](https://appshunter.io/ios/topics/safety-1st-humidifier) · [safety 1st baby monitor](https://appshunter.io/ios/topics/safety-1st-baby-monitor) · [connected family app](https://appshunter.io/ios/topics/connected-family-app) · [safety first humidifier](https://appshunter.io/ios/topics/safety-first-humidifier) · [maxi cosi connected home](https://appshunter.io/ios/topics/maxi-cosi-connected-home) · [family connect](https://appshunter.io/ios/topics/family-connect) · [family connection](https://appshunter.io/ios/topics/family-connection) · [summer baby monitor](https://appshunter.io/ios/topics/summer-baby-monitor) · [the nursery app](https://appshunter.io/ios/topics/the-nursery-app) · [pebblhub nursery app](https://appshunter.io/ios/topics/pebblhub-nursery-app) · [ucarebaby](https://appshunter.io/ios/topics/ucarebaby) · [nh bassinet](https://appshunter.io/ios/topics/nh-bassinet) · [ncvi smart](https://appshunter.io/ios/topics/ncvi-smart) · [sikeycomm](https://appshunter.io/ios/topics/sikeycomm) · [halo smart nursery](https://appshunter.io/ios/topics/halo-smart-nursery) · [hubble for smart nursery](https://appshunter.io/ios/topics/hubble-for-smart-nursery) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*