# Connected Life Safety Services — user reviews

> 6 indexed App Store user reviews of Connected Life Safety Services by Honeywell International, Inc., rated 3.70/5 from 18 ratings.

- Source: https://appshunter.io/ios/app/connected-life-safety-services/id1469006899/reviews
- App overview in markdown: https://appshunter.io/ios/app/connected-life-safety-services/id1469006899.md
- Rating breakdown: 5★ 12 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6

## Most critical reviews (6 lowest-rated)

### 1/5 — Can’ request access

*2024-09-13*

Clicking on REQUEST ACCESS leads to a dead link.  Says LOADING but never loads.

### 1/5 — Doesn’t work

*2024-02-04*

Says my phone is rooted…. My phone has standard iOS updates and is not rooted

**Developer response:** We are sorry to hear that you are experiencing issues with our app. To better understand and resolve your issue, please contact our customer service team at CLSS.TECH@Honeywell.com. We appreciate your patience and support.
Thank you.

### 1/5 — Might be OK if you have perfect network access

*2021-12-07*

The site has spotty network access Making CLSS slow, nearly impossible to silence or reset quickly. Can not find a way to search for a device.  Does NOT eliminate an extra person at the panel as advertised. Complicated!

### 5/5 — Inspections Manager

*2022-11-11*

CLSS has cut our Inspection, Testing & Maintenance process labor costs by >50% by transforming the FACP system and device data into an active ITM on-site team member. No more panel sitters and data such as detector sensitivity measurements are automatically populated into my AHJs specific NFPA72 form.

### 5/5 — Wonderful

*2022-09-21*

Wonderful tool

### 5/5 — What our business has always needed.

*2020-04-13*

There are many different ways to document a fire alarm system inspection, but CLSS brings together so many more features with the intelligent gateway.   We will never use another solution again.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*