# Connected Living by Sentrics — user reviews > 22 indexed App Store user reviews of Connected Living by Sentrics by Connected Living, rated 4.20/5 from 1,884 ratings. - Source: https://appshunter.io/ios/app/connected-living-by-sentrics/id1409907284/reviews - App overview in markdown: https://appshunter.io/ios/app/connected-living-by-sentrics/id1409907284.md - Rating breakdown: 5★ 1,173 · 4★ 345 · 3★ 157 · 2★ 74 · 1★ 135 ## What do users think of Connected Living by Sentrics? Overall sentiment: negative **Pros** - 👍 User-friendly - 💡 Lots of good information - 🚀 Comprehensive search capability **Cons** - 🐛 Incomplete/inaccurate information - 🔋 Battery life issues - 👎 Difficult to navigate/use - 🔍 Lack of search/filtering options **Commonly reported bugs** - Frequent crashes or disconnections - Login/account issues - Outdated or missing information **Most requested features** - Improve search and filtering capabilities - Enhance community resource information - Incorporate AI tools for better user experience - Optimize app performance to reduce battery drain - Improve app design and navigation ## Newest reviews (2 of 22) ### 2/5 — General comment *2022-11-07, version 66* Not kepted up to date. Info is not accurate. ### 1/5 — Needs work *2020-04-07, version 45* Some of r The communications regarding using this app have been confusing. ## Most critical reviews (10 lowest-rated) ### 1/5 — kills battery life *2025-11-01, version 76* Something about this app is destroying my iphone battery life. it uses 30% of my battery life in a given day. Please fix the app so it does not drain the battery. ### 1/5 — CLC Chapel Oaks *2024-08-12, version 71* The app looks of, but the senior living facility has barely anything in it! Not very helpful! ### 1/5 — Bad marks for CL *2023-03-18, version 66* Info is often wrong. No confidence in listings. Order in bulletins is confusing. Switches back and forth on its own. Generally it is better to use 918 or the sign on the piano to find out what and when things are happening at Applewood. ### 1/5 — Didn’t Work *2022-09-26, version 65* Nothing here. The institution says there should be a calendar and bulletins. Nope. Not a fan ### 1/5 — A big mistake! *2022-08-23, version 65* This has got to be one of the worst apps ever. Aside from dining menus, the directory and the (sometimes incomplete) calendar, finding information is virtually impossible. Our community deserves a better-designed website. I was a designated cheerleader/ambassador for the site for its first two years, but have, in total frustration, given up that role. Our independent living director, the manager, is doing her best with what CL has to offer, but the app design makes it a near-to- impossible task! ### 1/5 — Craps out immediately *2022-07-03, version 64* Craps out immediately, iOS ### 1/5 — Notifications *2021-11-27, version 59* When I get a notification I have no idea where to find what changed. ### 1/5 — Frustrating *2020-08-10, version 48* I wish there was a way to give minus stars for this app. Seems more interested is tracking me than helping me. ### 1/5 — Signing in *2020-07-22, version 48* Cannot even sign in for the first time. Call the number provided and they took the information and still not able to sign in. ### 1/5 — Alert *2020-04-16, version 46* I keep getting alerts daily. I cannot seem to remove them even after going through all pages. Don’t know what is “new”. I got app because I was asked to by the living facility where my beloved aunt resides. They said that all communication would come through this app. So far all I see updated are daily menus, activities, and national CoVid numbers. Don’t care about National CoVid numbers for a virus that although is highly contagious, is just a virus that can be managed with proper care given early. Can’t wait to delete this app when the “crisis” is over ## Most praised reviews (10 highest-rated) ### 5/5 — Comm. Facilitator *2025-05-21, version 74* Lots of good information. Would like to see more comprehensive search capability in community resources. Suggest incorporating Ai tools. ### 5/5 — Disconnected! *2024-09-08, version 71* All of a sudden, I was disconnected! Now, no matter what I do, I cannot find my username, and therefore cannot establish a new password. Ridiculous! ### 5/5 — Newbie *2022-06-28, version 64* I’ve been here 1 month. Plan to stay !! 😍 ### 5/5 — Rb&SA *2021-07-15, version 57.1* Ready to fill out the info and get started!! ### 5/5 — Love ConnectedLiving! *2019-12-26, version 43* The Connected Living system is so user-friendly & a great resource to connect you to your loved ones. The CL support team is absolutely amazing and so helpful. We are so thankful to utilize this wonderful system at our Assisted Living community in Charleston. ### 5/5 — Game Changing *2018-12-11, version 1.2* Private, meaningful communication with the people who matter most and access to community is game changing, particularly for an older generation who may have been left out before!!! ### 3/5 — A big mistake! *2023-09-08, version 69* This has got to be one of the worst apps ever. Aside from dining menus, the directory and the (sometimes incomplete) calendar, finding information is virtually impossible. Our community deserves a better-designed website. I was a designated cheerleader/ambassador for the site for its first two years, but have, in total frustration, given up that role. Our independent living director, the manager, is doing her best with what CL has to offer, but the app design makes it a near-to- impossible task! ### 3/5 — Modifications *2023-02-23, version 66* Move “Refresh and Logout” options to home page to make it more user friendly. ### 2/5 — I am lost *2025-09-05, version 76* How do I access the full calendar? This site is a mystery. I am pretty computer literate; I am not finding this ap to be user friendly. ### 2/5 — incomplete activity info *2025-05-20, version 74* Activity info area does Not have enough room to explain where and when. Nobody available at your company in Customer Service! Inferior product. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*