# Connecticut Children's — user reviews > 16 indexed App Store user reviews of Connecticut Children's by Connecticut Children's Medical Center, rated 4.84/5 from 1,469 ratings. - Source: https://appshunter.io/ios/app/connecticut-childrens/id1463646968/reviews - App overview in markdown: https://appshunter.io/ios/app/connecticut-childrens/id1463646968.md - Rating breakdown: 5★ 1,182 · 4★ 51 · 3★ 17 · 2★ 5 · 1★ 26 ## What do users think of Connecticut Children's? Overall sentiment: mixed **Pros** - 👍 Good medical care - 👍 Convenient app - 👍 Professional staff **Cons** - 🐛 Buggy login and authentication - 🐛 Limited functionality compared to web version - 🐛 Inconvenient UI design **Commonly reported bugs** - Login information not remembered - Face ID/biometric login not working - Incorrect check-in information provided **Most requested features** - Add Russian language support - Improve access to medical reports and notes ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst MyChart system I’ve ever used *2025-01-14, version 9.21.3* Compared to other MyChart apps I’ve used, this has very very limited abilities. It doesn’t allow you to get reports, letters, or notes from your doctor/visits. My doctor’s secretary said I could only access these things through the WEB BROWSER version of MyChart. Oh and FYI, the web browser version doesn’t let you see these things either. So the staff think these systems have all these capabilities that they do not! But most infuriating part is that there is a blue bar at the bottom of the screen with the buttons “Home” “Specialties” “Find a Doc” “Locations” and “MyChart”. 1) why do you need a button for MyChart when you’re already in it?! 2) this blue bar blocks the bottom of the scrolling screen. The newest message or bill pops up at the BOTTOM of the scrolling screen. The button you have to click to view it is BLOCKED BY THE BLUE BAR! So you can’t access that message or bill until something else pops up beneath it and bumps that message or bill further up the scrolling screen!! Awful awful MyChart system. I had to get the report I needed MAILED to me through snail mail!!! ### 1/5 — Doesn’t remember login *2024-06-24, version 9.16.0* Requires me to enter login info every time, “remember me” button doesn’t do anything, nether is Face ID. ### 1/5 — Bad information *2024-06-05, version 9.16.0* The app said to check in on the app when we arrived. We did and it said we were all set and to take a seat. 30 minutes later we were called back only to be told we could be seen because we hadn’t checked in at the desk and receive a bracelet. My child has lots of things going on making waiting long periods of time ensure that she will not cooperate. Having to wait an extended period of time due to receiving incorrect information from the app was very frustrating and will ensure my desire to use it less next time. ### 1/5 — Buggy! *2022-08-03, version 9.8.0* I agree with Nick Procko’s review. The first thing I see when I log in (manually) is “Set Up Face ID.” When I tap that, I get to a dimmed screen with a spinner I can do nothing with. This broken functionality has been there for at least the last several updates. How did this pass testing and how did it get released?? The last update to the app was today, the day I’m writing this review, so clearly it’s still active. PLEASE fix it! ### 1/5 — So many bugs *2022-02-15, version 9.1.2* This app won’t remember my login, won’t let me select facial recognition, and is constantly re-asking for which account I am using. I save the preferences every single time and get so frustrated having to constantly re-login, especially when I am in need of quick access at the multiple doctors my child sees. ### 2/5 — Slow app *2026-04-03, version 9.24.0* Slow to much on the app yet nothing useful ### 3/5 — App review *2022-11-04, version 9.8.0* I really like this app. There’s a lot of information! The things I DON’T like is: when I need to reach out to my doctor the messages come back in the app. I wish they would respond directly to my phone in texts, that way I wouldn’t have to keep checking for a response. Also the Face ID option keeps showing me the “circle of waiting”. ### 3/5 — Good app sign in options need work *2022-10-14, version 9.8.0* The app works like it is supposed to, very easy to use. I just can’t get it to accept my Face ID or accept a pin. Every time I try and set it, it freezes on me. So I have to enter my password all the time. ### 5/5 — Exceptional experience *2026-06-10, version 9.25.0* Wonderful from beginning to end. Every interaction with every medical staff member was incredibly pleasant. My four year-old daughter felt very comfortable. One of the best experiences with an urgent pediatric medical matter! ### 5/5 — Awesome App! *2026-05-16, version 9.25.0* I absolutely love the convenience of being able to send requests to my son's physician and care team. ## Most praised reviews (6 highest-rated) ### 5/5 — Terapias físicas *2026-02-08, version 9.24.0* Mis dos niños an estado aquí y la atención es muy buena y los terapeutas siempre resuelven todas mis dudas y sus diagnósticos son muy exactos muy buen lugar 👍 10/10 ### 5/5 — Language *2026-01-31, version 9.24.0* Can are you add Russian language please? ### 5/5 — Is prefect *2025-03-31, version 9.23.2* Everyone is good ### 5/5 — I can Never enter with my password *2024-02-14, version 9.14.1* I can never enter with my password, every time I have to get in touch to create a new password, every time I access it. ### 5/5 — Convenience *2023-08-22, version 9.13.2* Everything I need at my finger tips . ### 5/5 — Children’s care *2023-08-11, version 9.12.3* A best hospital in Connecticut for children’s very professional doctors and dedicated staffs and nurses. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*