# ConnectLife — user reviews

> 638 indexed App Store user reviews of ConnectLife by ConnectLife, LLC., rated 4.70/5 from 16,834 ratings.

- Source: https://appshunter.io/ios/app/connectlife/id1519398796/reviews
- App overview in markdown: https://appshunter.io/ios/app/connectlife/id1519398796.md
- Rating breakdown: 5★ 14,575 · 4★ 996 · 3★ 328 · 2★ 153 · 1★ 782

## What do users think of ConnectLife?

Overall sentiment: negative

**Pros**

- 🚀 Works great
- 🚀 Responsive app
- 🚀 Awesome app!
- 🚀 Smart / Wi-Fi air conditioner

**Cons**

- 🐛 Doesn't work
- 🐛 Constantly requires accepting terms and conditions
- 🐛 Unreliable connection
- 🐛 Glitchy
- 🐛 Slow to respond
- 🐛 Useless app
- 🐛 Forced registration
- 🐛 Collects personal data but doesn't function
- 🐛 Network capability is really bad

**Commonly reported bugs**

- Endless loop of agreeing to terms and conditions
- Fails to list available WiFi networks
- Displays incorrect power consumption data
- Randomly turns on air conditioner
- Loses connection to air conditioner
- Doesn't respond to commands

**Most requested features**

- Add timer function
- Add dimmer function
- Add ability to share device with multiple users
- Add HomeKit and Matter support
- Add energy usage monitoring

## Newest reviews (10 of 638)

### 2/5 — Decent but need more work

*2026-08-27*

The app is good overall, but the washing machine software needs a lot of improvement. Favourites don’t sync across shared devices, and remote start is unnecessarily inconvenient — you have to enable Remote Mode at the machine and then use it within a short time before it times out. It would be much better to load the machine, leave the house and start it remotely whenever needed.

You also can’t browse programs or save favourites while a wash is running, and it isn’t clear how to get the energy monitor to display costs in £.

The biggest issue with the machine itself is the lint filter/tray, which needs cleaned after every wash and quite often even needs emptied mid-cycle. Overall, a good machine and app with plenty of potential, but the software and lint management need significant improvement.

### 1/5 — Absolute tosh

*2026-08-20, version 2.16.1*

That’s slang for complete rubbish

### 3/5 — Works when it wants to

*2026-08-19, version 2.16.1*

The app on my phone works when it wants too. Sometimes I can’t find the buttons to turn it on my phone within the app. The app might have an advertisement that Zi can’t get around it to get to the air conditioner buttons

### 1/5 — Terms bug

*2026-08-12, version 2.16.1*

Puts me in a loop when I try to accept terms and doesn’t allow me to access the app

### 2/5 — Hisense window ac

*2026-08-11, version 2.16.1*

Ac Keep getting off line and I had to remove device on the app and reconnect for it to work again. Many times

### 5/5 — Verk

*2026-08-10*

Nota 10

### 1/5 — Dumb problems -_-

*2026-08-08, version 2.16.1*

I literally can’t even connect my AC because when it asks me if I have a certain button, it doesn’t allow me to scroll down and click no -_-

### 1/5 — Приложение не работает.

*2026-08-08, version 2.16.1*

Данное приложение больше не поддерживается для пользователей айфон. Уточните пожалуйста есть ли альтернативное приложение.

### 4/5 — No Siri support

*2026-08-06*

If this app had iOS Siri Home support I would give this app seven stars

### 5/5 — Perfect

*2026-08-04, version 2.16.1*

Perfect

## Most critical reviews (10 lowest-rated)

### 1/5 — Dreadful

*2026-09-05*

Just wanted to connect to the new dishwasher. Created an account, had to accept terms and conditions THREE times on different screens, was asked to access my Bluetooth settings FIVE times (I gave it access every time), was asked to access devices on my network THREE times, I accepted every time, kept asking me to give it Bluetooth access in my iPhone systems settings, which were already on. Gave up. Deleted it. A networked dishwasher isn’t worth this much hassle. Very poor app.

### 1/5 — Lose connection all the time on my cell phone. Have to disconnect then reconnect

*2026-08-28, version 2.16.1*

Same

### 1/5 — No good

*2026-08-28, version 2.16.1*

La aplicación funciona pero el AC nada que quiere encender con la aplicación

### 1/5 — if it disconnects, you got no hope

*2026-08-27, version 2.16.1*

used the app for 2yrs with no major issues, it disconnected a few days ago & will not reconnect, ive deletey& redownloaded the app 3 times, restarted my phone 5 times, changed my password twice & it still wont connect.. so now i cant pre heat/cool my uninsulated rental before i get home any more, i also lose the ‘quick heat’ option on the system as its not on the remote control-the remote that only works when its pointed directly at the system from about 3feet away..
pretty useless app now 🤦‍♂️

### 1/5 — Terrible app !

*2026-08-25, version 2.16.1*

Worked for one day and then the timers I set up stopped working. And I hate that mini-screen that appears on my phone all the time. 
It’s rubbish !!

### 1/5 — Doesn’t let me log in

*2026-08-25, version 2.16.1*

Can’t log in

### 1/5 — App kicks you out and then doesn’t allow you back in

*2026-08-25, version 2.16.1*

I get kicked out of my account and then everytime I try to sign back in it just says Request failed

### 1/5 — App stopped working

*2026-08-25, version 2.16.1*

I used to love this app. I was able to turn on my AC before getting home and walk in to a cool home. Now I can’t control it from the app. I select one mode and the AC dose something else’s I tell Alexa to turn on the AC and she changes the mode too. Now today I tried turning the AC off and the app isn’t letting me log in. I reset the password and it still says there’s an error. Every time I turn on my AC the settings I set change. So frustrating to have to change this back every single time.

### 1/5 — What is going on!?

*2026-08-25, version 2.16.1*

The stupid app logged me out and now no matter what option I choose it won’t log me back on! What is going on?! Get this fixed!

### 1/5 — Why do we need to share our data to use our own devices?

*2026-08-23*

It is ridiculous that we need to share our personal data to use our own device. HiSense, I bought the device off you. I now own the device. I own my own information and I own the way I choose to use it.

## Most praised reviews (10 highest-rated)

### 5/5 — Muito bom

*2026-09-02*

Sensacional

### 5/5 — Excellent feature

*2026-08-29, version 2.16.1*

This is an amazing piece of technology.

### 5/5 — Awesome App

*2026-08-29, version 2.16.1*

App works great connects all my appliances with ease. I’m able to control them from anywhere around the world.

### 5/5 — Excellent

*2026-08-27, version 2.16.1*

I love it

### 5/5 — Air conditioner

*2026-08-26, version 2.16.1*

Works great I love it. I turn it on two hours before I get home and my house isn’t so hot.

### 5/5 — Très bon app

*2026-08-21*

Très bon app qui permet de lancer et suivre en temps réel le cycle en cours du lave linge avec un notification lorsque le lavage est terminé 

Il suffit juste de scanner le QR code attzntion à trouver le bon QR code car il y en plusieurs sur les gros électroménager

### 5/5 — 👍

*2026-08-19, version 2.16.1*

It works

### 5/5 — Wow so cool!

*2026-08-18, version 2.16.1*

It works great

### 5/5 — Just what I needed

*2026-08-16, version 2.16.1*

I can turn it on when I need it for cooling or heat. It has a energy saver a quiet setting it’s wonderful. I have hot flashes and it’s what I need when I need it inexpensive on my utility. I love it. Well worth the money.

### 5/5 — Avaliação

*2026-08-16*

Muito boa e super fácil usar o aplicativo é muito rápido também

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
