# ConnectMySoftener > Remote monitoring and control for Pentair water softeners. (iPhone/iPad app by Pentair.) - Source: https://appshunter.io/ios/app/connectmysoftener/id1319289672 (this page in markdown: same URL + `.md`) - Developer: [Pentair](https://appshunter.io/developer/1455552104) - Category: Utilities - Price: Free - Rating: 1.00/5 from 3 App Store ratings · 21 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 59 MB - Languages: American English - Released: 2018-01-19 - Data updated: 2026-08-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/connectmysoftener/id1319289672/reviews.md ## What is ConnectMySoftener? Pentair offers you the ability to easily connect and remotely control and monitor your Pentair water softeners. The ConnectMySoftener app makes it possible to monitor and manage your water softeners and water usage via smartphone or tablet wherever you are. MAIN FEATURES - Check the remaining regenerating salt level and the autonomy of your softener - Follow the softened water consumption of your home - Spot peaks in water consumption - Consult your current water flow - Find the history of water consumption per day, per week and per month - Avoid unnecessary water consumption during your holidays Control your settings | Settings Notifications With our app, you can install notifications to keep up with the salt level of your appliances, and get notified whenever your products require their next maintenance. Settings Set the correct system language and time, and set the appropriate hardness unit for your appliances. Info Look up general information about your products, like the serial number, total volume and software version, and check your appliances’ regeneration and maintenance history. GET STARTED WITH 3 EASY STEPS Step 1: Signing in Sign in with your account information, or sign up by creating a new account. Leave the necessary information, and confirm your registration through your email. Step 2: Adding appliances to your list Add appliances to your account by simply using the serial number of your appliance and your personal pin code. You can also register new devices.You can do this by filling out all the necessary information about your appliance, and follow the directions on your screen to link the device to your mobile phone. Enable the WiFi mode on your softener, change the WiFi network on your mobile phone to your appliance’s , add your home WiFi credentials, and lastly change the WiFi network on your mobile phone back to your home WiFi. Step 3: Ready to use The set-up of your Pentair app is completed. Start exploring your dashboard right away, to optimize the use of your softener, and maximize the benefits of your water treatment. NEED ANY HELP? Visit our support page to contact us in case you need any help, or have any difficulties setting up your ConnectMySoftener app. ## Key features - Monitor salt level and softener autonomy - Track softened water consumption - Identify water consumption peaks - View current water flow - Access historical water consumption data - Receive maintenance notifications ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/connectmysoftener/id1319289672/reviews.md ### 5/5 — Ontharder *2025-11-19, version 2.8* Perfecte app voor opvolging waterverbruik. De twee weg wifi is echt een voordeel ### 5/5 — IQ soft *2025-11-19, version 2.8* Via Aquagroup gekocht, heel interessant met het zoutalarm op de applicatie. ### 5/5 — Waterontharder *2025-11-15, version 2.8* Top app! ### 5/5 — Perfect *2025-11-15, version 2.8* Top de app werkt uitstekend ### 1/5 — Déconnexions fréquentes *2025-10-29, version 2.8* Se déconnecte sans arrêt du wifi aucune solution ? ### 1/5 — Pessimo *2025-06-28, version 2.7.33* Causa app che non si collega il mio addolcitore é totalmente inutilizzabile in quanto non mi permette di collegarmi e procedere alla regolazione di base. Potrei procedere manualmente dal tastierino ma occorre una passcode sconosciuta. ### 1/5 — Not fit for purpose *2024-10-13, version 2.7.31* This app is very poor and is not doing anything. The salt level is not a “level” just a weekly reminder to check. Thank you, very useful! Regeneration seems to work randomly and even if I confirm salt level on the app it seems that I still need to reconfirm it on the softener console to have regeneration working again. Not happy at all with the app and the machine too… water consumption is unrealistic and honestly I don’t really know if water softener is working or not. I see 20l/min when more realistically I have 10l/m or less. If I fill a tank of 4 lt the app says I have used 10 lt. Nonsense. ### 1/5 — App veramente pessima *2024-04-14, version 2.7.31* Ormai sono giorni in cui non compaiono i dati sui consumi. Inoltre non comunica bene con l’apparecchio! Si scollega (apparentemente) dal Wi-Fi ogni 2 minuti. Se fai il logout e poi di nuovo il login magicamente riappare collegato. PESSIMA! 1 stella è anche troppo! ### 1/5 — Non funziona !! *2024-04-11, version 2.7.31* Purtroppo il più delle volte i dati giornalieri non ci sono come pure quelli settimanali. Sono 5 giorni senza alcun dato. Inoltre non dialoga correttamente con l’addolcitore , non si possono effettuare modifiche dall’App in quanto non vanno a buon fine. ### 1/5 — Useless !!! Inutile !!! *2024-04-11, version 2.7.31* It does not communicate with the equipment, it does not transmit water consumption. There have been no data on water consumption for days !!! If you then try to change the data such as the time or something else from the App it crashes !!!! Useless app !!! Non dialoga con l’apparecchiatura , non trasmette i consumi di acqua . Sono giorni che non ci sono dati sul consumo d’acqua !!! Se poi si prova a modificare i dati come l’orario o altro dall’ App va in crash !!!! App inutile!!! ## Frequently asked questions about ConnectMySoftener ### How do I connect my ConnectMySoftener to my water softener? To connect your ConnectMySoftener, you will need to enable WiFi mode on your softener. Then, connect your mobile phone to the appliance's WiFi, enter your home WiFi credentials, and switch back to your home WiFi. Finally, add the appliance to your account using its serial number and PIN code. ### What information can I see in ConnectMySoftener? ConnectMySoftener allows you to check the remaining salt level and autonomy of your softener, monitor softened water consumption, spot peaks in water usage, view current water flow, and access historical consumption data. ### Does ConnectMySoftener offer notifications? Yes, ConnectMySoftener offers notifications to keep you informed about your appliance's salt level and when maintenance is required. This helps you proactively manage your water treatment system. ### Can I control settings with ConnectMySoftener? Yes, you can control various settings within ConnectMySoftener. This includes setting the system language and time, and configuring the appropriate hardness unit for your appliances. ### What product information is available in ConnectMySoftener? You can find general information about your Pentair products, such as the serial number, total volume, and software version. The app also provides access to your appliances' regeneration and maintenance history. ### Is ConnectMySoftener available on Android devices? The provided data indicates that ConnectMySoftener is supported on iPhone and iPod. It is not explicitly stated if it is available on Android devices. ### How often is ConnectMySoftener updated? The latest version of ConnectMySoftener is 2.8, and it was last updated on September 8, 2025. This suggests a relatively recent update, but the frequency of updates is not detailed. ### What is the user rating for ConnectMySoftener? ConnectMySoftener has a user rating of 1.0 stars based on 2 ratings. This indicates a low user satisfaction based on the available data. ## Version history (last 5 releases) ### 2.8 — 2025-09-08 Bugfixes ### 2.7.33 — 2025-02-06 Bugfixes ### 2.7.31 — 2023-08-21 Bugfixes ### 2.7.30 — 2022-12-14 Improved overall performance. ### 2.7.29 — 2022-08-24 Re-branding, minor improvements & bugfixes. ## Apps similar to ConnectMySoftener | App | Rating | Price | Category | | --- | --- | --- | --- | | [Softener connect](https://appshunter.io/ios/app/softener-connect/id1536891667) | — | Free | Utilities | | [MyFlexiO](https://appshunter.io/ios/app/myflexio/id6443828888) | — | Free | Utilities | | [Endura® Delta](https://appshunter.io/ios/app/endura-delta/id1098576470) | — | Free | Utilities | | [Oostkamp](https://appshunter.io/ios/app/oostkamp/id6479642351) | — | Free | Utilities | | [Duco Installation App](https://appshunter.io/ios/app/duco-installation-app/id1593421862) | — | Free | Utilities | | [A2O](https://appshunter.io/ios/app/a2o/id6443875849) | 2.0 (1) | Free | Utilities | ## More apps by Pentair - [Pentair BrewAssist](https://appshunter.io/ios/app/pentair-brewassist/id1477629767) - [PentairQ](https://appshunter.io/ios/app/pentairq/id6450185260) All apps by Pentair: https://appshunter.io/developer/1455552104 ## Related topics [pentair](https://appshunter.io/ios/topics/pentair) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*