# ConnectWise Control — user reviews > 468 indexed App Store user reviews of ConnectWise Control by ConnectWise, rated 1.70/5 from 826 ratings. - Source: https://appshunter.io/ios/app/connectwise-control/id423995707/reviews - App overview in markdown: https://appshunter.io/ios/app/connectwise-control/id423995707.md - Rating breakdown: 5★ 101 · 4★ 25 · 3★ 19 · 2★ 43 · 1★ 638 ## What do users think of ConnectWise Control? Overall sentiment: negative **Pros** - 🚀 Lightning-fast remote access - 👍 Smooth and easy to use - 🔒 Secure remote control **Cons** - 🐛 Frequent crashes and bugs - 🔌 Lack of keyboard and mouse support - 💤 Slow screen refreshes and poor display handling - 🤖 Unreliable performance on mobile devices **Commonly reported bugs** - Disconnects and forced logouts - Unresponsive controls and frozen screens - Compatibility issues with newer iOS versions **Most requested features** - Native mouse and keyboard support - Improved iPad Pro optimization - Clipboard and file transfer capabilities - Longer session timeouts ## Newest reviews (19 of 468) ### 2/5 — Dangerous *2026-08-06, version 2019.5.26289.0* Do not download! Many reviews suggest the same due to taking total remote control of your device ### 1/5 — Used by scammers *2026-07-24, version 2019.5.26289.0* The app should show the host’s IP address or location. This app is being used by so many scammers and there are no safety precautions for vulnerable users. ### 1/5 — Never again *2026-07-23, version 2019.5.26289.0* So I’m a kid and have apple di and apple pay it’s my own money so when there was $150 charge I clicked on the number I’ve called them three times they just randomly hang up they gave me this app. I can’t delete it. it’s horrible they know my age they probably tracked me down and I know when I was born and my first and last name. ### 1/5 — Scam *2026-07-22, version 2019.5.26289.0* This app is widely used by scam group. Don’t download it and hang up immediately ### 1/5 — SCAM BEWARE *2026-07-18, version 2019.5.26289.0* Scammers use this to access phones! My elderly mother fell prey to this. Very dangerous! ### 1/5 — Scam *2026-07-16, version 2019.5.26289.0* Scammers using this app to get personal info. and can see your screen with it. Delete it if you get it and don’t give out any info. ### 1/5 — Used for scams *2026-07-13, version 2019.5.26289.0* This app is being used by scammers to attempt to get into your phone, don't use it ### 1/5 — Scam adjacent *2026-07-10, version 2019.5.26289.0* I don’t know if this is an actual scam site but it is definitely scam adjacent. I got a text message reporting suspicious activity on my Apple account with a number to call. So I called and was told I needed to download this app in order to get a code to enter into yada, yada, yada. It sounded sketchy so I just hung up. I’d be very careful with this app. ### 1/5 — SCAM *2026-07-08, version 2019.5.26289.0* Top app that scammers use to walk you through their process and steal your identity & info, DO NOT DOWNLOAD ### 1/5 — LilRenegade25 *2026-07-08, version 2019.5.26289.0* I’m not sure what this application is about but I was wondering if it is associated with apple products because apple security told me to download the application on my iPhone and then asked me to transfer 1500.00 to what they said was a fictitious account so that they could catch a hacker in my apple account. I immediately hung up on them and tried to remove the app from my phone and I couldn’t remove it. I made a report to the company and they have not responded to me except to say that I need to contact them through the application and I am not a customer and I have no idea how to get this app off of my iPhone. ### 1/5 — Don’t download ts *2026-07-06, version 2019.5.26289.0* This app is just for scammers to access your stuff ### 1/5 — Beware this app *2026-07-03, version 2019.5.26289.0* A scammer just attempted to use it to gain access to my phone. Thought I was talking to a Lowe’s agent. Turned out to be a scammer. Was ### 1/5 — SCAMMERS APP! *2026-07-02, version 2019.5.26289.0* If you are asked to download this app due to an unrecognized purchase that an Indian scammer texts you about, DONT DO IT!!! It’s a way for them to gain access to your device remotely! ### 1/5 — BEWARE / SCAMMERS *2026-07-01, version 2019.5.26289.0* This app allows direct access to your device. Do not download. ### 1/5 — Scammer App to Steal info *2026-06-26, version 2019.5.26289.0* The is a number given on Google that is supposed to be StubHub support. It connected you to some random stranger to download this app and attempt to get banking info and credit card info. The fake number is currently 1-866-4009. Don’t trust it! Use StubHub’s virtual assistant. I got in contact with a real person and got into my show within 20 minutes. ### 1/5 — Scam *2026-06-26, version 2019.5.26289.0* Scam pop up ### 1/5 — Hackers *2026-06-26, version 2019.5.26289.0* These guys want access to your phone so they can take your money, don’t download if asked to by a 3rd party. Scam scam scam ### 1/5 — SCAM!!!!! *2026-06-24, version 2019.5.26289.0* DON’T DOWNLOAD!!!!!This lets scammers see everything in your phone!!! ### 1/5 — Scam *2026-06-23, version 2019.5.26289.0* Why is app on here ## Most critical reviews (10 lowest-rated) ### 1/5 — Scammers *2026-08-26, version 2019.5.26289.0* They called my grandma saying they wanted 147 dollars because she was “late” on a payment, her phone is brand new she has no information, no cards or anything connected to this phone. She had no idea what was going on so of course she downloaded the app, after so they ended up finding out her name and address so she ended up hanging up. Therefore, they sent a fake number trying to pretend to be apple support so in that case I ended up calling the real apple and to get this situation fixed. dont listen to anyone that mentions this app, they’re trying to see your screen - gather as much information and lead themselves to as much money they could get. report as much as you can, don’t fall for this easy scam. ### 1/5 — Used by Fraud *2026-08-24, version 2019.5.26289.0* This app is being used by fraud callers claiming to be be working for Amazon. Be careful. ### 1/5 — Scamming ActivelyAugust21,2026 *2026-08-21, version 2019.5.26289.0* Was searching the web and had a message pop up on iPhone stating that a pre authorized payment of 149.00 was being made to my apple account. Then a continuous beeping noise followed with a blinking message with a number to stop payment if unauthorized. I dialed the number and someone claiming to be from apple with a male Asian accent pretended to check my account. I explained that I was deeply concerned with the conversation He was very demanding that I give my name. He notified me that several overseas hackers were connected to my account and that I needed to download this app or apple wouldn’t be responsible. ### 1/5 — Scammers *2026-08-20, version 2019.5.26289.0* Do not fall for this. This is just another hacker claiming to try and help with original scam but they are scammers as well! If I could give ZERO stars I would. ### 1/5 — DONT ! HACKER TOOL *2026-08-18, version 2019.5.26289.0* An suppose Apple rep used this to help with “tech support for a hack”. He was the hacker and used this to charge my credit cards and bank accounts. Apple please remove !!! ### 1/5 — Scammers *2026-08-12, version 2019.5.26289.0* Hackers are using this app to get into your computer. Please check, ### 1/5 — Beware! Used by hackers! *2026-08-07, version 2019.5.26289.0* No not use! ### 1/5 — DO NOT DOWNLOAD *2026-08-06, version 2019.5.26289.0* Caller who says they are from bell Canada calls and ask you to download as part of the process to receive a new router. Bell does not use this it is a scam. ### 1/5 — I got scam for 700$ *2026-08-01, version 2019.5.26289.0* The will tell you that all the reviews are from hackers, don’t fall for it the will try to bring you on some crypto app after, if you really want to stay safe hang up and call your bank instead ### 1/5 — Scam *2026-07-30, version 2019.5.26289.0* I was scammed $250 from this using fear tactics. ## Most praised reviews (10 highest-rated) ### 5/5 — It’s not a scam app *2026-08-20, version 2019.5.26289.0* Everyone saying it’s a scam app but no. It’s not a scam app, if it’s a scam app then the apple or App Store would have already remove it from App Store. It’s the stupid people they don’t know how to utilise it. ### 5/5 — Rip Off *2026-01-04, version 2019.5.26289.0* This app is being used by hackers,,don’t give out any person information. ### 5/5 — SCAM *2025-08-13, version 2019.5.26289.0* If you are asked to download this app to cancel a purchase, STOP/DON’T it’s a scam!!!!! ### 5/5 — Beware of its uses *2025-07-27, version 2019.5.26289.0* The app is not a scam but Beware it is used By scammers to access your phone and all your information. Accounts, apps , keystrokes, pictures….EVERYTHING!!!! Beware with who you give access to on this app. Only use with trusted people you know. ### 5/5 — connect *2025-07-24* nicht zu empfehlen ### 5/5 — Scam don’t download *2025-06-30, version 2019.5.26289.0* I nearly got scammed don’t download if a PayPal support tells you ### 5/5 — Scammers *2025-06-25, version 2019.5.26289.0* Please be don’t use this app. Even if they ask you to download it. They’re a scammer!!! Don’t download or use this app. I did and got scammed $300. They can see how much you have in your bank. That’s why they use this. ### 5/5 — Beware of scammers! *2025-06-19, version 2019.5.26289.0* This app is insanely amazing for a legit business using the tool. ONLY USE IF YOU KNOW AND TRUST THE OTNER GUY Bad actors use this service to scam unsuspecting individuals into downloading it. Please don’t let the low ranking affect your option of the app. So useful. My only wish was that you could use a Bluetooth keyboard with an iPhone without having to tap the “keyboard” icon every time. Probably an iOS limitation though. ### 5/5 — Don’t do it! *2025-06-11, version 2019.5.26289.0* Allows scammers to access phone. I only rated 5 stars to grab other people’s attention!! ### 5/5 — The app is NOT a scam but users of it may be *2025-06-11* This is simply an app that allows a host to remotely connect to a user. For legitimate businesses and hosts it is a great app and helps with quickly resolving technical issues on many different types of devices. If you have been asked to use the app by someone you do not know then be smart and make sure that someone who asked you to use it can be trusted. I would go so far as to say that you should not use this app if you haven’t been guided to by a trusted source. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*