# ConnectWiz — AI-powered customer inbox

> AI-powered customer inbox (iPhone/iPad app by SIMURGH MEDIA, LLC.)

- Source: https://appshunter.io/ios/app/connectwiz/id6792292970 (this page in markdown: same URL + `.md`)
- Developer: [SIMURGH MEDIA, LLC](https://appshunter.io/developer/821635453)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 48 MB
- Languages: American English, Turkish
- Released: 2026-07-22
- Data updated: 2026-10-31

## What is ConnectWiz?

ConnectWiz is the agent app that brings all your customer conversations into a single inbox. WhatsApp, Instagram, Telegram, Messenger, email and web chat — all in one place.

HIGHLIGHTS
• Omnichannel inbox: every channel in one list, with channel badges
• Push notifications: new customer messages reach you instantly
• AI assistant: let AI handle conversations, take over with one tap
• Teamwork: assignment, internal notes, tags and saved replies
• Live experience: typing indicators and real-time message flow
• Photo attachments, dark/light theme, English and Turkish UI

A ConnectWiz workspace account is required to use the app.

## Is ConnectWiz safe?

Not enough ratings yet to assess ConnectWiz.

## Is ConnectWiz legit?

ConnectWiz has limited verification signals. The AppsHunter Legitimacy Score for ConnectWiz is 58 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 5 releases)

### 1.4.2 — 2026-10-09

• ConnectWiz links now open directly in the app.
• Share or copy a link to conversations, contacts and records.
• A small banner lets you know when a new version is available.
• Bug fixes and performance improvements.

### 1.4.0 — 2026-10-01

• New sign-up screen, promo codes and a first-run setup tour
• Threads can now be connected as a channel
• Saved replies can carry an image
• Long-press a message for its action menu
• "Archive" is now "Completed"
• QR cards and Instagram sign-in return straight to the app
• Fixed a permission screen that could show a stale answer
• Fixed a call that could make the phone ring again after it had ended or been declined

### 1.3.0 — 2026-08-05

WhatsApp voice calls, now in your pocket:
• Incoming WhatsApp calls ring on the lock screen with a real call UI — answer and talk.
• Call customers back right from the app when they've granted call permission.
• Speaker and system call controls during conversations.
• Call recordings in a single file, transcripts with Agent/Customer speaker labels.
• Missed calls update the notification automatically.
• Bug fixes and performance improvements.

### 1.1.0 — 2026-07-29

This release rebuilds the conversation screen end to end:

• Send a location from the map — drag, drop the pin, or pick a nearby place 
• Share products from your WhatsApp catalog, price included 
• Record and send voice notes 
• View photos full-screen with zoom; play video and audio in the app 
• See delivered/read receipts and resend a failed message with one tap 
• Quote messages in your replies and react with emoji 
• Search within a conversation and translate messages on the spot 
• Assign or transfer conversations to teammates 
• Filter the inbox by channel, tag, department and agent 
• Share a transcript or email it to the customer

Plus many smaller fixes and refinements.

### 1.0 — 2026-07-22

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-31.*