# ConnextLive

> ConnextLive (iPhone/iPad app by SyconX LLC.)

- Source: https://appshunter.io/ios/app/connextlive/id6756504933 (this page in markdown: same URL + `.md`)
- Developer: [SyconX LLC](https://appshunter.io/developer/1564469075)
- Category: Business, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 18.6 · 3 MB
- Languages: English, Turkish
- Released: 2026-04-23
- Data updated: 2026-06-30
- User reviews in markdown: https://appshunter.io/ios/app/connextlive/id6756504933/reviews.md

## What is ConnextLive?

ConnextLive is the mobile command center for your support team. Get 
notified the instant a customer reaches out, jump into live conversations, 
and track your team's performance — from anywhere, at any time.

REAL-TIME CONVERSATIONS
• Instant push notifications for every new chat
• Live typing indicators and read receipts
• Assign, transfer, or close conversations with one tap
• Internal team notes for smooth handoffs
• Smart routing: round-robin or skill-based assignment
• Full visitor history and conversation context on every chat

KNOW YOUR VISITORS BEFORE THEY SAY HELLO
ConnextLive shows you each visitor's location, device, pages viewed, 
and return history the moment they open a chat — so your team starts 
every conversation with context, not guesswork.

AI-ASSISTED REPLIES
Respond faster with context-aware suggestions trained on your own 
knowledge base and past conversations. Less typing, better answers, 
happier customers.

CSAT & ANALYTICS
Customer satisfaction scores are collected automatically after every 
closed conversation. See them alongside response times, agent 
performance, and conversation volume — all in one place.
• Per-agent performance leaderboard
• Conversation trends over time
• Response time tracking
• Full data export

KNOWLEDGE BASE
Publish help articles your customers can search themselves. Reduce 
inbound volume, give agents quick answers, and keep content updated 
directly from the app.

TEAM MANAGEMENT
• Set your status: Online, Away, or Offline
• View your entire team's availability in real time
• Manage agent skill tags and routing rules
• Role-based access: Admin or Agent

ENTERPRISE-GRADE SECURITY
• Per-tenant data isolation
• Role-based access control
• SSL encryption on all connections
• JWT token authentication
• 99.9% uptime SLA

GET STARTED IN UNDER 2 MINUTES
ConnextLive works with any website — React, Vue, Nuxt, plain HTML. 
Paste one line of code, invite your agents, and start talking to 
customers today. No engineering team required.

Start free. No credit card needed. Upgrade when your team is ready.


## Version history (last 3 releases)

### 1.5 — 2026-06-18

Team Chat

You can now talk privately with your teammates right inside a conversation. Mention a colleague with @, see who is online, and keep everything about a visitor in one place.

Also in this update:
- Push notifications for new team messages and mentions
- Live visitor online and offline status that updates in real time
- Stability and interface improvements

### 1.4 — 2026-04-26

What's New
• Redesigned Conversation Header — Visitor avatar with initials, online/offline badge, and polished action buttons
• Improved Visitor Details — Tags, contact info, and custom metadata now unified in a single, well-organized panel
• Assign to Agent — Pick from a real agent list instead of typing a name manually
• AI Assistant — New interface with visible suggestion text and a badge indicator when a reply is ready
• Quick Replies & Knowledge Base — Refreshed card layout with category filtering for faster access
• Auto-Scroll on Keyboard — Conversation automatically scrolls to the latest message when the keyboard opens
• More Stable Real-Time Connection — Improved WebSocket reliability for live updates
• Bug Fixes & Performance — Various stability improvements under the hood

### 1.0 — 2026-04-23

No release notes.

## More apps by SyconX LLC

- [Yapı Kataloğu](https://appshunter.io/ios/app/yap-katalogu/id1473935303)
- [HyperUp - Monitor Everything](https://appshunter.io/ios/app/hyperup-monitor-everything/id1564469073)
- [Hostflower](https://appshunter.io/ios/app/hostflower/id6755360310)

All apps by SyconX LLC: https://appshunter.io/developer/1564469075

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-30.*