# Connexus CU Mobile App — user reviews > 89 indexed App Store user reviews of Connexus CU Mobile App by Connexus Credit Union, rated 4.70/5 from 14,387 ratings. - Source: https://appshunter.io/ios/app/connexus-cu-mobile-app/id895555570/reviews - App overview in markdown: https://appshunter.io/ios/app/connexus-cu-mobile-app/id895555570.md - Rating breakdown: 5★ 11,606 · 4★ 2,151 · 3★ 486 · 2★ 43 · 1★ 101 ## What do users think of Connexus CU Mobile App? Overall sentiment: positive **Pros** - 👍 Easy to use - 👍 User-friendly app - 👍 Great customer service - 👍 Intuitive interface - 👍 Convenient features - 👍 Reliable app - 👍 Great credit union **Cons** - 🐛 Mobile deposit issues - 🐛 Inconsistent account display - 🐛 Unreliable login/freezing - 🐛 Difficult to make payments - 🐛 Slow performance - 🐛 Convoluted processes **Commonly reported bugs** - Mobile deposit crashes - Accounts disappearing - Login issues and freezing - Payment difficulties - Slow app performance **Most requested features** - Improve mobile deposit feature - Consistently display all accounts - Enhance login/authentication experience - Simplify payment process - Optimize app performance - Streamline processes ## Newest reviews (14 of 89) ### 3/5 — Not friendly *2026-08-09, version 4022.0.0* You can NEVER talk to someone at your branch. ### 3/5 — Adds *2026-07-16, version 4021.1.3* Too many adds for a bank app ### 4/5 — No Zelle *2026-02-06, version 4019.1.0* No Zelle ### 2/5 — New Update Not Great *2025-10-20, version 4018.1.1* Ever since I updated the app it won’t open and just stays on the screen that says Connexus Credit Union. No login or anything. I prefer to do my banking this way and it’s frustrating that I cannot. ### 2/5 — Fix this please! *2025-08-01, version 4018.0.0* The app will not let me past the loading screen when you first open it, it spins, then glitches, and just says “System is not responding, try again later.” And no matter how many times I try it update the app, it won’t work. ### 5/5 — Connexus CU *2025-05-06* This App is good and I can do everything i need to with ease. Customer service is great as well when needed, they’re super fast at responding when i have an issue. ### 5/5 — Amazing service and quality. *2025-03-28, version 4016.1.2* I love how fast everyone responded to me. I also love how easy it is to get around in the app, everyone is also very understanding of personal ‘issues’ as well. ### 5/5 — User reviews *2025-02-28, version 4016.0.1* Intuitive & user friendly,Two thumbs up! ### 3/5 — Mobile deposit *2025-02-12, version 4016.0.1* Of the five banks I’ve used, they have the worst mobile deposit feature. Which for me is a significant reason for getting the app in the first place. Otherwise the app is fine. ### 5/5 — Happy Camper *2024-12-17, version 4014.1.3* All my info at a click of my finger 😊 ### 3/5 — Works OK *2024-12-02, version 4014.1.3* My major issue with this and all apps is that those that don’t have dark mode do not get five stars. ### 5/5 — Easy *2024-11-25, version 4014.1.3* I use several banks this is by far the easiest most user-friendly app. The customer service is top-notch. ### 3/5 — Optimal *2024-10-15, version 4014.1.3* Optimal ### 5/5 — Great app and people *2024-09-07, version 4014.0.0* Easy to use app and great layout very easy people to deal with thanks ## Most critical reviews (10 lowest-rated) ### 1/5 — Go to a different bank. *2025-12-12, version 4018.1.1* Cards don’t work at least once a month, even if there is money in your account. This is the 5th time now I wasn’t able to order food because of “insufficient funds”which is bs. Don’t waste your time, just go to a different bank… ### 1/5 — Hate it *2025-03-04, version 4016.0.1* I am tech savvy and this app is glitchy and not easy to use or find things. Which is similar the Connexus business structure. ### 1/5 — WON’T OPEN!!! PLEASE FIX!!! *2025-02-26, version 4016.0.1* Normally love this app - but have not been able to open for some time now. Have deleted & reinstalled to no avail. PLEASE FIX!!! Will change rating after I can access again! ### 1/5 — Does NOT open *2025-02-08, version 4016.0.1* I’ve uninstalled and reinstalled this app several times. It does not open. I have to log into the main page to see my stuff. Not great Connexus. ### 1/5 — Nice if it worked *2025-01-11, version 4014.1.3* ‘Verify your human’ button not working. iPhone 16 pro max ### 1/5 — App crashes when trying to pay *2024-08-22, version 4014.0.0* This app stopped working and I have deleted it, reset it and basically everything to get it working again with no luck at all. ### 1/5 — Laughable *2023-08-30, version 4009.1.1* Latest version downloaded on 28 August 2023 does not work properly on iPad. App opens and stays in portrait mode making it totally useless if you use a keyboard with your iPad. Clearly, the app producer has no clue how to implement software quality control protocols or perform product testing prior to release. ### 1/5 — Jason charland/ financial preditor *2023-02-03, version 4005.5.0* So I financed a camper through this group. The plumbing water sewer black and gray tank fell to the ground 30 days after purchase. It was being “ fixed “ for almost 5 months the dealer assured me I would be provided an extension for this time. Joe in collections would not budge he sent me info for Jason. I called Jason over a hundred times over the year of 2022 he never responded or answered my calls. Then 13 months later he sends me a real smart but message saying you got repossessed today and I want to be perfectly clear with you. We will not remove one penny from what you owe or make one adjustment! This guy went out of his way to contact me today with joe laughing to tell me that I had been repoed and to not expect them to come off a single penny and that i was actually still going to be charged 150$/ day per diem ### 1/5 — Unhelpful and will do everything to take your money *2022-02-06, version 3020.1.1* As the title says, this company is extremely predatory and has systems in place to intentionally convolute their processes to charge you late fees. ### 1/5 — Mobile deposit *2021-07-05, version 3017.0.0* Is horrible every time I go to use it, it crashes after you have to except the disclosures does it all the time, so frustrating ## Most praised reviews (10 highest-rated) ### 5/5 — Connexus Credit Union…no better way to go! *2026-08-06, version 4022.0.0* Credit unions are far better than traditional banks, and Connexus Credit Union is the best of the best! Their app is easy to use, and provides almost all of the functionality that I need. Their mobile depositing of checks is very easy, and in the rare occasion that I have a check that exceeds their very reasonable daily deposit limit, a simple call to Connexus is all I need to get a temporary approval for my check to be deposited. I’m a longtime customer who has worked for traditional banks as a young adult, and Connexus is the one institution for my daily checking and savings. During the financial crisis of the early 2000’s, the banks who were “too big to fail” needed taxpayer bailouts to pay for their bad decisions. Connexus didn’t need to be bailed out. Their management is strong. They make me feel like a valued member of their credit union with every transaction I conduct! Give them and their app a try, you’ll be glad you did! ### 5/5 — user friendly app *2026-08-03, version 4022.0.0* I would definitely recommend this app as it’s really user friendly ### 5/5 — Simple and easy process *2026-07-29, version 4022.0.0* When financing my travel trailer the process was the easiest one I have had to deal with in a long time. ### 5/5 — Convenient *2026-06-29, version 4021.1.3* So easy to use and operate always have access to my finances! :) ### 5/5 — User Friendly *2026-05-04, version 4020.2.0* The app is so easy to use. I especially like that I don’t have to log in to get a snapshot of my balances ### 5/5 — Mobile banking *2026-03-20, version 4020.1.1* Easy Fast & awesome ### 5/5 — Great user interface *2026-01-08, version 4019.0.3* Works well with all the things I need to get done on my accounts and others. ### 5/5 — Easy to use *2026-01-02, version 4019.0.3* I can easily navigate this app and find what I need without searching very long. ### 5/5 — Great *2025-10-31, version 4018.1.1* Great ### 5/5 — CONNEXUS *2025-05-23, version 4017.0.0* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*