# Connexx Smart Remote

> Mobile remote control for Rexton and Audio Service hearing aids. (iPhone/iPad app by Sivantos Pte. Ltd..)

- Source: https://appshunter.io/ios/app/connexx-smart-remote/id929047824 (this page in markdown: same URL + `.md`)
- Developer: [Sivantos Pte. Ltd.](https://appshunter.io/developer/998867980)
- Category: Medical
- Price: Free
- Rating: 3.49/5 from 1,298 App Store ratings · 51 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.3 · 92 MB
- Released: 2014-11-26
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/connexx-smart-remote/id929047824/reviews.md

## What is Connexx Smart Remote?

Turn your mobile device into a remote control for your Rexton and Audio Service hearing aids! The app enhances discretion by hiding the remote control within your mobile device without the need for additional hardware. Full control of your hearing aids looks as subtle as checking for a text message.

The app will only provide all the functions if configured by your hearing health specialist.

App features:
• Change hearing programs without the need to touch your hearing aids.
• Change the volume easily and discreetly.
• Easily mute and unmute the hearing aids.
• Adjust bass & treble to balance the quality of sound.
• Adjust the span and direction of the microphones (PL 80 & 60 and TL 16 & 12 devices).
• Check the battery status of your hearing aids (PL 80 / 60 / 40 and TL 16 / 12 / 8 devices).

Intended use:
The Smart Remote App is a tool whereby the patient can adjust convenience functions of a hearing aid, within a framework given by a hearing health specialist, e.g., ENT doctor, audiologist or acoustician.

Device compatibility:
The Smart Remote App is compatible iPhone 4s, 5, 5c, 5s, SE, 6, 6 Plus, 6s, 6s Plus, iPod touch 5th Gen and iPad running iOS 8.1 or higher public release. 

Hearing aid compatibility:
The Smart Remote App is only compatible with the latest generation of Rexton 6c & 4c [80 / 60 / 40 / 30 / 20], Audio Service G4 & G3 [16 / 12 / 8 / 6 / 4] and A&M XTM hearing aids.

Control signals:
The Smart Remote app generates short control signals which are designed to be played through the devices speakers and may be audible.

To ensure correct operation and for safety reasons:
1. While using the app do not hold the loudspeaker of this device to your ears or the ears of others. 
2. While using the app do not use the device with headphones, headsets or other audio playback devices.

PLEASE CAREFULLY READ THE MANUAL OF THE HEARING AIDS BEFORE USING THIS APP.

Sivantos GmbH, Henri-Dunant-Strasse 100, 91058 Erlangen, Germany

## Key features

- Change hearing programs
- Adjust volume discreetly
- Mute and unmute hearing aids
- Adjust bass & treble
- Adjust microphone direction
- Check battery status

## What do users think of Connexx Smart Remote?

Overall sentiment: neutral

**Pros**

- 👍 Helpful app
- 🚀 Ability to modify frequency response
- 🚀 Control over hearing aid settings
- 👍 Easy to use for elderly users
- 👍 Excellent app for basic functionality

**Cons**

- 🔒 Cannot adjust volume of individual earpieces
- 🔋 Battery status indicator not reliable
- 🐛 Settings revert to default after removing hearing aids
- 🐛 Bluetooth connectivity issues
- 🐛 App frequently stops working
- 🐛 Cannot save personalized settings

**Commonly reported bugs**

- Settings revert to default after removing hearing aids
- Bluetooth connectivity issues with car and other devices
- App frequently stops working and requires restarting
- Battery status indicator not reliable

**Most requested features**

- Add option to save personalized settings
- Allow independent volume control for each earpiece
- Improve battery status indicator accuracy
- Enhance Bluetooth compatibility with other devices
- Add option to name and switch between custom programs

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/connexx-smart-remote/id929047824/reviews.md

### 4/5 — Helpful app

*2023-06-25*

This app lets me make most of the adjustments needed to my hearing aids, but it doesn’t let me alter the volume of each earpiece, something I really need, and it doesn’t give me the model number of my aids, I can’t select more detailed information online. The battery status is of questionable value - it usually gives 3 beeps even when the battery is about to die. This may be due to the battery discharge curve having a sharp cutoff.  I like being able to modify the frequency response, but I wish I could change the relative volume of the earbuds.

### 4/5 — Unfortunate Change

*2022-12-15, version 2.60.1*

I have had the app for almost five years and have generally been pleased with it.  The first version had a rough way to check remaining battery life, either three, two or one beep depending on how close to the end.  The new version does not and I rated it “4” as a result to lower it from a “5” it would otherwise deserve.

### 2/5 — Fairly worthless app

*2022-07-17, version 2.60.1*

With all that can be done nowadays, this is a disappointment. Almost nothing can be done with this app. The settings that are changeable don’t really make any difference so why change them? Then why use the app? For that reason, I never use it.

### 3/5 — Where is the battery strength test screen?

*2022-06-13, version 2.60.1*

After getting a new phone,I had to download the app again. Unfortunately, it no longer has the screen that allows you to test the battery strength. What happened?

### 2/5 — Not the quality I explected

*2022-04-27, version 2.60.1*

I t tried several different hearing aids before settling for the Rexton.  Two years later I am sorry I purchased them. They have limited adjustment features (ie background noise suppression, cellphone connectivity, directional adjustment). Also, the sound quality varies. Some days it’s fine, other days it’s like I’m hearing in a cave. Sometimes the sound variance occurs the same day. Bad choice on my part. I’m in the process of evaluating a replacement pair. I won’t make the same mistake twice.

### 1/5 — Save. Please save.

*2022-02-27, version 2.60.1*

Why do I have to readjust the hearing aids every morning?  Why isn’t there a way to save the setting I use most? Having to continually change the settings seems counterproductive.  No wonder olde people who have less ability to find the tiny buttons give up on their hearing aids. If I only go to a place with a t coil once a week, I might only need to change it once a week. Not every single morning.

### 3/5 — Add option for iCloud

*2021-12-13, version 2.60.1*

Is there an option to save the device settings with iCloud that in a situation where the device is restored to factory settings the information of the hearing devices are saved?

### 1/5 — Wearer

*2021-11-04, version 2.60.1*

Audiologist adjusted my hearing so loud it distorts. I want to turn down my left hearing aid and cannot. I can turn both down but not just one. Also I have it connected via Bluetooth to my phone and it won’t allow full control unless I disconnect it from my phone. I don’t understand that logic. 
So I just want to do one thing. Turn down my left hearing aid and cannot. Ughh. One star

### 2/5 — Nice but needs work

*2021-10-14, version 2.60.1*

When I open the app I can’t do much. I am blind and the app doesn’t fully work with Voice over. Voice over is the screen reading program that comes installed with the iPhone ohS. Kind of ironic that an app built for the disabled does not consider all forms of disabilities.

### 4/5 — Save option

*2021-09-13, version 2.60.1*

Someone mentioned a save option when you  have adjusted your hearing aid to where you are satisfied with the results it should be saved..That is a very good idea And should be applied to the app ..

## Frequently asked questions about Connexx Smart Remote

### What does the Connexx Smart Remote app do?

This app transforms your mobile device into a discreet remote control for compatible Rexton and Audio Service hearing aids. It allows you to adjust various settings like hearing programs, volume, and microphone direction without needing separate hardware.

### What are the key features of the Connexx Smart Remote app?

Key features include changing hearing programs, adjusting volume discreetly, muting and unmuting hearing aids, fine-tuning bass and treble, adjusting microphone directionality on specific models, and checking the battery status of your hearing aids.

### Is the Connexx Smart Remote app free to use?

Yes, the app is available for free. It does not have any in-app purchases or advertisements. However, its functionality is dependent on configuration by a hearing health specialist.

### What devices is the Connexx Smart Remote app compatible with?

The app is compatible with specific iPhone, iPod touch, and iPad models running iOS 8.1 or higher. It is also only compatible with the latest generation of Rexton 6c & 4c and Audio Service G4 & G3 hearing aids, as well as A&M XTM hearing aids.

### How is the Connexx Smart Remote app used?

The app is intended as a tool for patients to adjust convenience functions of their hearing aids, within a framework set by a hearing health specialist. It generates short control signals that are played through the device's speaker.

## Version history (last 5 releases)

### 2.60.2 — 2024-04-30

Minor bugfixes and improvements in data handling

### 2.60.1 — 2019-11-07

Minor bugfixes and improvements in data handling

### 2.50.1 — 2019-08-05

General bug fixing and improvements

Feedback:
apps@sivantos.com

### 2.40.1 — 2017-06-30

General bug fixing and improvements

Feedback:
apps@sivantos.com

### 2.40.0 — 2017-05-25

• Support of Rexton 5A, Audio Service Volta M and A&M A4 products for Smart Remote app
• General bug fixing and improvements

## Apps similar to Connexx Smart Remote

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Kirkland Signature Choice](https://appshunter.io/ios/app/kirkland-signature-choice/id971741238) | 2.5 (37) | Free | Medical |
| [OKAKI PIP Mobile](https://appshunter.io/ios/app/okaki-pip-mobile/id1635856540) | — | Free | Medical |
| [第27回日本糖尿病教育・看護学会学術集会（JADEN27）](https://appshunter.io/ios/app/27jaden27/id1641453540) | — | Free | Medical |
| [Cortex Telemedicine](https://appshunter.io/ios/app/cortex-telemedicine/id1572826160) | — | Free | Medical |
| [علاجاتي Elajati](https://appshunter.io/ios/app/elajati/id1573546040) | — | Free | Medical |
| [RBH Online App](https://appshunter.io/ios/app/rbh-online-app/id1577182980) | — | Free | Medical |

## More apps by Sivantos Pte. Ltd.

- [touchControl](https://appshunter.io/ios/app/touchcontrol/id892381200)
- [easyTek](https://appshunter.io/ios/app/easytek/id893105249)
- [Connexx Smart Connect](https://appshunter.io/ios/app/connexx-smart-connect/id929066649)
- [Signia App](https://appshunter.io/ios/app/signia-app/id1316911473)
- [AudioService App](https://appshunter.io/ios/app/audioservice-app/id1356549817)

All apps by Sivantos Pte. Ltd.: https://appshunter.io/developer/998867980

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*