# Consolidated Theatres - USA — user reviews > 56 indexed App Store user reviews of Consolidated Theatres by Reading International, Inc., rated 1.40/5 from 115 ratings. - Source: https://appshunter.io/ios/app/consolidated-theatres-usa/id6476919513/reviews - App overview in markdown: https://appshunter.io/ios/app/consolidated-theatres-usa/id6476919513.md - Rating breakdown: 5★ 5 · 4★ 3 · 3★ 4 · 2★ 6 · 1★ 97 ## What do users think of Consolidated Theatres? Overall sentiment: negative **Cons** - ❌ App is unusable - ❌ Login issues - ❌ Crashing frequently - ❌ Poor user interface - ❌ Rewards/points not tracked - ❌ Previous app was better - ❌ Cannot purchase tickets - ❌ Generic error messages - ❌ Slow loading times - ❌ Screen resets/glitches - ❌ Purchases not showing - ❌ Military discount not applying - ❌ Booking fees are high **Commonly reported bugs** - App crashes upon installation - App won't open - Blank white screen on login - App freezes - App keeps loading login screen - Cannot log in - Cannot sign up - App crashes when accessing account - App crashes when trying to update - App crashes when going to different windows - App reloads to top of page - Features scroll box glitches screen - Fatal app error on login - App shuts down on login attempt - Screen goes blank when trying to purchase/login - Cannot choose location or click anything - Cannot view movies - App doesn't show anything - Rewards information is limited - Cannot use points - Cannot sign in - Screen turns white on sign in - No menu item to retrieve purchases - No confirmation email received - No way to see purchased tickets - App doesn't load - Cannot see movie availability or showtimes - Buttons not responsive - App boots out when adding rewards number - Cannot purchase tickets - App goes black when trying to buy tickets - App freezes during password reset/login - Cannot log in to see tickets - Purchases not showing up in new app or website - App doesn't keep tickets or purchase history - Locations/features turn on and off - Titan Lux not an option - No QA code on tickets - Updates say 'fixed buf' instead of 'fixed bug' - Cannot add rewards number - App doesn't allow signing in - App doesn't show ticket history - App crashes sometimes - Cannot use digital gift cards - App crashes when going to account - App won't proceed to next field - Masthead slider is frustrating - App is clunky and limited - New app is confusing - Old app was perfect - New UI is messy and difficult to navigate - Shows incorrect information for theater types - Service fee is ridiculous - Booking fee is high - Crowded user interface - Seat selection system is worse - Cannot screenshot purchases - No menu item for recent purchases - Never received email for food preparation - Military discount prices don't show up - Cannot use points on other movie apps - New app has steep usage charge - App is a web browser frontend - Previous app worked fine - App doesn't load after installation - App is not user friendly - App is not happening - App is worse than predecessor - App is inferior to predecessor - App is a lemon - App is garbage - App is pointless - App is lame - App is not usable - App is terrible **Most requested features** - Fix the app - Reinstate previous app - Improve UI - Show ticket history - Label food times correctly - Make app user-friendly - Allow point redemption - Auto-open to today - Show all movie times and prices - Fix military discount application - Fix seat selection - Show purchases in app - Fix login/password reset ## Newest reviews (17 of 56) ### 1/5 — Not working *2026-01-27, version 3.4* App can’t even let you sign up. ### 1/5 — Annoying app all around *2026-01-26* Very poorly designed. Extremely slow loading times. Now all the points I’ve earned over the years have been DELETED and im asked to sign up for a new account. Poor business practices and a slap in the face to those customers that have been loyal all these years. I cannot figure out how to redeem the supposed free ticket I’m told I receive by paying membership. Get it together, yall. ### 1/5 — Glitches and screen resets *2025-12-24, version 3.2* This app sucks. The screen resets every time you go to a different window/app, as you scroll down it reloads back to the top of the page, the features scroll box makes the entire screen glitch out when it changes to the next page ### 1/5 — Somehow made even worse *2025-12-23* The refresh with the rewards program has messed this app even more than it was. It was fairly buggy and things worked poorly, but they worked. Even after the most recent update, attempting to login causes a fatal app error which forces the app to shut down. If I can’t log in, why use the app? I can’t use my points, my saved gift cards, and it’s pretty useless other showing than showing the film schedule. I’m deleting till it’s fixed. ### 1/5 — Can’t even log in *2025-11-15, version 2.7* Can’t even log into my account..I keep getting a blank white screen. So useless. ### 1/5 — Still horrible *2025-10-24* Even after the update, the app refreshes after every single screen change. Why? This makes the app work so much slower than it should. It’s absolutely maddening. I should be able to get from screen to screen quickly and find out what I want to know rather than waiting for a refresh every 10 seconds. Why can’t you fix this? ### 1/5 — worse off *2025-09-05, version 2.2* Website wasn’t so bad that you couldn’t monkey around and make it worse ### 1/5 — Doesn’t work *2025-05-24* I can’t even make a purchase or login or do anything without the screen going completely blank. I just bought a gift card and wanted to buy tickets through the app for convenience but not convenient at all! Very frustrating. Please hire someone who can program your app correctly. ### 1/5 — Mobile App *2025-05-22, version 2.1* It prompts me to update; However it freezes my screen. I attempted to try several times to update but fail. This app isn’t user friendly. Very frustrating. Might just as well watch Youtube. ### 1/5 — Can’t login and see tickets *2025-05-20, version 2.1* Thought I would get a confirmation email but I didnt and there’s no way to login and see the tickets I bought ### 1/5 — Doesn’t work *2025-04-25, version 2.1* As of right now the app does not work at all. Can’t choose a location or click anything. Cannot view movies. ### 1/5 — Not Sure What Happened ? *2025-04-01, version 2.0* Confused On What Happened To The App? It Used To Work Perfectly Fine. I Could Order Tickets And Order Food. because My Theater Doesn’t Take Card. So It Was Easier But Now It Doesnt Show Anything On The App.? 04/01/2025 ### 1/5 — Clunky and limited *2024-12-29* Every time I open this app I am frustrated by how poorly it is designed. Here are some points that should be improved: 1:my rewards information in the new app is limited. I can only see my points, not what they equate to. I also cannot use my points. I can on every other movie app. 2:the app doesn’t auto open to today. It opens to “anytime” this is dumb. 3:not all movie times and prices show on the screen. You have to hunt for times and prices. It’s really annoying. 4. The old app did all of the above for free. The new app does none of it, and has a pretty steep usage charge. ### 1/5 — Worst Update *2024-12-26, version 1.9* Can’t log in for anything. Can’t even sign up. Truly disappointing. ### 1/5 — Worse *2024-12-22, version 1.9* I can’t even sign in to my account! The screen just turns white! You need to fix this app! ### 1/5 — Redo this App! *2024-12-09* Make sure to screenshot what you purchased or else, you will not have anything to prove you purchased food and tickets. There’s no menu item on the app to retrieve recent purchases. When I purchased food on the app, I recall a notification to open the “email” to click “I’m here” for the server to prepare the food. I never received the email. Once there, I showed my screenshot of my food purchase and they started preparing which took a good 15 minutes and what I received was wrong. I feel this app is not supported at all. ### 1/5 — Not User Friendly *2024-12-01, version 1.9* This New App has a busy interface! The Previous App is superior. It needs to be updated and reinstated immediately!☹️ ## Most critical reviews (10 lowest-rated) ### 1/5 — Fix it *2026-08-03, version 4.2* Yo why don’t you fix your app? You have a 1.5 star rating. I can’t even see my tickets on the app. There’s no way to request refunds. App is slow and glitchy. Please be better ### 1/5 — Awful *2026-06-24, version 4.1* Currently I can’t tap “account” without the app crashing. Awful, useless app, just use Fandango. ### 1/5 — Why why why *2026-04-04, version 3.7* It’s always mind-boggling to me when a new app is somehow worse than its predecessor. Especially when rolling out a membership program… So disappointing. ### 1/5 — The app is completely unusable *2026-03-16* I had my extras card for a very long time and then I go to the theater one day and they tell me my card is worth worthless that I need to get another account so I go and and that doesn’t work either and now I can’t even use it anymore. I don’t know what happened to this company, but it’s really bad and I wish somebody would get on top of it. The worst theater app anywhere. ### 1/5 — Unreliable *2026-02-21, version 3.5* I have the latest version as of February 2026 and when I try to go to my account, the app crashes. I can’t access my digital gift cards so I can’t use them. ### 1/5 — Doesn’t keep track of points *2026-02-16* I downloaded the app and created a membership before purchasing tickets and concessions through the app. Both purchases show up on my account, but my account still says I have earned zero loyalty points. This app is stupid and doesn’t work. Customer service blames the app and won’t help you at the theater, even with receipts ### 1/5 — Nothing works *2026-02-14* When I went to the theater, they said that all of my pass information was no longer valid because of this new app. Except nothing works on the new app. Pretty sad. ### 1/5 — Frustrating!! *2026-02-08, version 3.5* So frustrating, you can't even create an account and errors are so generic that mean nothing!!! How can a company accept this is a product!? ### 1/5 — Horrible *2026-01-30, version 3.5* I wish I could give this zero stars. Navigating this app makes me wonder if it’s worth going to the movies. Doesn’t even work with Apple wallet. This is the best argument for streaming I’ve seen. ### 1/5 — Points got deleted *2026-01-28, version 3.4* How you gonna delete all my points I’ve built since I can’t even remember but I had a big amount and now it’s all gone and can’t get nothing free now. ## Most praised reviews (6 highest-rated) ### 5/5 — Unable to join peogram *2026-06-03* The app let you key in the phone number but it won’t proceed to the next field. Terrible app. ### 3/5 — New app review *2024-10-16* It took sometime to get use to the app but i find it better. I like how the set up is and it’s easier to find everything plus it’s also easier to find the different locations. The only downfall is that it crashes sometimes and it doesn’t have the ticket history. I think those needs to get fix asap. Also they should label the food to uber because it shows the uber times, not the in store food hours. ### 3/5 — Please fix!!! *2024-03-24* Purchased tickets but not shown in purchase history. App boots me out when I try to add my rewards #. ### 2/5 — profile broken *2026-06-08, version 3.9* the profile tab doesn’t work at all, it’s just the website but worse ### 2/5 — Update has made it useless *2026-03-07* This app no longer works at all. It doesn’t allow me to log in - no matter how many times I try, it just keeps loading the log in screen. So I can’t buy tickets on the app any longer. Also, just get rid of the masthead slider it keeps jumping the listings up and down which each slider that has a lower button. It’s really unnecessary and frustrating. ### 2/5 — App is pretty buggy, service fee is ridiculous *2024-05-11* Not only is there problems with the overall user interface, paying almost 3 dollars in service fees to buy a ticket online is ridiculous --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*