# Constellation Energy Hub — user reviews

> 22 indexed App Store user reviews of Constellation Energy Hub by Constellation, rated 4.30/5 from 84 ratings.

- Source: https://appshunter.io/ios/app/constellation-energy-hub/id6755116438/reviews
- App overview in markdown: https://appshunter.io/ios/app/constellation-energy-hub/id6755116438.md
- Rating breakdown: 5★ 66 · 4★ 3 · 3★ 2 · 2★ 2 · 1★ 11

## Newest reviews (2 of 22)

### 2/5 — Very basic app

*2026-04-07, version 1.5.0*

Has login issues constantly and times out

### 2/5 — Not a great 1st impression

*2025-12-15, version 1.0*

Although I’m excited for this new app, I’m already running into problems. The pages are loading extremely  slow and after linking my account multiple times, my account fails to show up along side an error message. It’s becoming very frustrating

## Most critical reviews (10 lowest-rated)

### 1/5 — Does not work

*2026-02-04, version 1.2.0*

This app is useless constantly logging out then when you try to log back in it’s stuck on a screen to download the app even though you already have it

### 1/5 — Not tested at all

*2025-12-21, version 1.0.1*

Downloaded the app because I got an email. Logged in and first thing it keeps loading and still waiting over 10 mins. Also, it didn’t ask me for 2FA like web login, so that is a security concern.

Tried again a few days later. It is still loading after logging in. What a disappointment to the development team who built this.

### 1/5 — App doesn’t even work

*2025-12-16, version 1.0*

How do y’all drop an app and have it be unresponsive it’s been in maintenance for days now!

### 1/5 — Not tested at all

*2025-12-15*

Downloaded the app because I got an email. Logged in and first thing it keeps loading and still waiting over 10 mins. Also, it didn’t ask me for 2FA like web login, so that is a security concern.

### 1/5 — App is not ready for release

*2025-12-15, version 1.0*

Requires username and password every time I open the app. Pages don’t load, and continuously displays a message stating “Something went wrong. Pull down on screen to reload”.

Was this app even tested or QA’d before it was released to the public?

### 1/5 — Not working

*2025-12-15, version 1.0*

It takes forever to display your information (home) then it says something went wrong, pull to refresh.

### 1/5 — zip not recognized

*2025-12-15, version 1.0*

I downloaded this app and logged in and it’s asking me to “link an account”.  Not sure what that means but when i tried to do that and entered 30005 it says enter a valid 5 digit zip! what!?

### 1/5 — Garbage

*2025-12-15, version 1.0*

Does not link accounts properly, extremely slow, and disorganized.

### 1/5 — Won’t link my account

*2025-12-15, version 1.0*

The app still needs some work. It won’t link my account and keeps saying my zip code is invalid.

### 1/5 — Fails to load

*2025-12-15, version 1.0*

I received an email notification “Our New App Is Here”.  It is here, but unfortunately it doesn’t work.

## Most praised reviews (10 highest-rated)

### 5/5 — Works As Intended

*2026-04-07, version 1.5.0*

I’m so thankful Constellation built this app, so convenient, easy to use, and…today. I’ve had no issues with it whatsoever an love being able to see things from the amount of usage being used to payments.

### 5/5 — Constellation rewards

*2026-04-07, version 1.5.0*

Yall need to add the rewards  to the app so we can see how many points we have

### 5/5 — Review

*2026-02-17, version 1.3.0*

Great user friendly app

### 5/5 — Excellent App

*2026-02-17, version 1.3.0*

Excellent App

### 5/5 — Neat features

*2026-01-16, version 1.0.1*

Better than the old app by miles. Lots of cool stuff. I like the bill prediction feature

### 5/5 — Neat featurws

*2026-01-14, version 1.0.1*

Better than the old app by miles. Lots of cool stuff. I like the bill prediction feature

### 5/5 — Excellent App for Energy Tracking

*2025-12-12, version 1.0*

Loving this app from my energy provider. A huge improvement over the old app. Love being able to see my usage breakdowns.

### 4/5 — App not showing saved payment method

*2026-06-10, version 1.7.0*

Online version it is there. App version it is not. Cannot enter it on app because it says it is a duplicate.

### 4/5 — Page crash and slow UI

*2025-12-15, version 1.0*

The pages seems to crash and also the UI is very slow and seems like the past billing and payment history is not getting updated.

### 3/5 — Font is too big

*2026-04-08, version 1.5.0*

The site may be fine, but the font is way too big and I can not see how to make it smaller.  Doubt I will ever use the app.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
