# Consumer Accounts with UMR

> Secure mobile app for managing consumer health benefit accounts and claims. (iPhone/iPad app by United HealthCare Services, Inc..)

- Source: https://appshunter.io/ios/app/consumer-accounts-with-umr/id1325810198 (this page in markdown: same URL + `.md`)
- Developer: [United HealthCare Services, Inc.](https://appshunter.io/developer/1134060798)
- Category: Health & Fitness, Finance
- Price: Free
- Rating: 4.10/5 from 139 App Store ratings · 85 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 30 MB
- Languages: American English
- Released: 2017-12-20
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/consumer-accounts-with-umr/id1325810198/reviews.md

## What is Consumer Accounts with UMR?

Login information 
    ·  If you are a new mobile app user, select “New User? Set up your account” to setup.  
    ·  If you have already viewed your account(s) through umr.com and don’t remember your separate mobile app username and password, select “Forgot password?” 
    ·  If you experience issues logging in, email umr-fsa@umr.com or call 800-826-9781. 
 
Save time and hassle while making the most of your Consumer Account$ by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: 
 
Easy, Convenient & Secure 
    ·  No sensitive account information is ever stored on your mobile device 
    ·  Use Touch ID or Face ID to quickly log in to the mobile app 
    ·  Setup security questions on your first login to protect your account 
 
Connects You with the Details  
    ·  Quickly check available balances 24/7  
    ·  View charts summarizing account(s)  
    ·  View existing claims 
    ·  Click to call or email customer service 
    ·  View your statements and notifications 
    ·  Scan product barcodes to determine their eligibility as a 213(d) qualified expense 
 
Provides Additional Time-Saving Options (if supported or applicable to your account(s))   
    ·   Reimburse yourself 
    ·   Take or upload a picture of a receipt and submit for a new or existing claim 
    ·   View, contribute and distribute HSA transactions 
    ·   Manage your expenses by entering medical expense information and supporting documentation 
    ·   View your HSA investments 
    ·   Retrieve your forgotten username/password 
    ·   Report a debit card as lost or stolen 
 
Powered by WEX©

## Key features

- Check account balances 24/7
- View claims and statements
- Submit receipts for claims
- Scan product barcodes for eligibility
- Biometric login (Touch ID/Face ID)
- Manage HSA transactions

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/consumer-accounts-with-umr/id1325810198/reviews.md

### 2/5 — Scrolling reloads page

*2026-07-05*

In the Account page, I scroll down to view the list of claims, but within a second of the action I am at the top of the page, almost like a reload was triggered. I scrolled down a 1/4 inch at a time and got about 10 claims down, but then it reloaded the page and I was back at the top again. So I cannot view almost all claims. If this is updated, I will change my rating.

### 1/5 — Check never came.

*2026-06-24*

Took them 3 months to figure out my check was never received after calling multiple times and telling them to void the check and reissue.

### 1/5 — $UMR is the worst health savings account to deal with

*2026-06-06*

Items listed as covered do not process at the store. Inconvenient to have to submit for reimbursement. Also having to submit medical office copay receipts is inconvenient as well

### 5/5 — Medical prescription

*2026-06-01*

Works great, reimburses great just a little bit of slow pain

### 5/5 — Quick and easy

*2026-05-30*

Super easy to file claims and you get reimbursed within a reasonable time.

### 3/5 — App review

*2026-04-23*

The app is great but takes a long time to load receipts

### 1/5 — Receipt?!

*2026-04-10*

They will fight you for prof of purchase as it was their money and they always say “if the IRS audit you and you don’t have proof of purchase you’ll might get in trouble”.

### 5/5 — Great app!!

*2026-03-23*

Awesome faster

### 1/5 — The app is bad. Every month or so it forces me to change my login info.

*2026-03-19*

The app is 1 of the worst apps I’m forced to use in my daily life. Constantly being forced to change my password and very little information is given as to why claims are not paid, which happens often because UMR does no leg work on their own. Then you have call customer service which defeats the utility of the app.

### 2/5 — Not easy

*2026-03-03*

Needs a very long password. Wants to chahe password often. Hard process to submit receipts.

## Frequently asked questions about Consumer Accounts with UMR

### What does the Consumer Accounts with UMR app do?

The app allows users to securely manage their consumer health benefit accounts, such as FSAs and HSAs. You can quickly check account balances, view existing claims, review statements, and submit receipts for reimbursement. It also offers features like scanning product barcodes to check eligibility for qualified expenses.

### How do I log in to the app?

For new users, select 'New User? Set up your account' to get started. If you've used umr.com before but forgot your mobile app credentials, use the 'Forgot password?' option. The app also supports quick and secure login using Touch ID or Face ID.

### Is the app free to use?

Yes, the Consumer Accounts with UMR app is free to download and use. There are no in-app purchases or advertisements mentioned in the app's description.

### What are the key features for managing claims and expenses?

Key features include the ability to view existing claims, submit receipts by taking a photo or uploading one for new or existing claims, and reimburse yourself. You can also manage HSA transactions, enter medical expense information, and view HSA investments.

### What if I have trouble logging in or need support?

If you experience issues logging in, you can email umr-fsa@umr.com or call 800-826-9781 for assistance. The app also provides a 'Click to call or email customer service' option for direct support.

## Version history (last 5 releases)

### 317.15.1 — 2026-08-21

Bug fixes

### 317.15.0 — 2026-07-09

Bug fixes

### 315.4.0 — 2026-04-23

Bug fixes

### 312.19.0 — 2025-12-22

Bug fixes

### 20.4.0 — 2025-06-12

Security improvements

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## More apps by United HealthCare Services, Inc.

- [HealthSCOPE Consumer Accounts](https://appshunter.io/ios/app/healthscope-consumer-accounts/id405135054)
- [UHC Student Resources](https://appshunter.io/ios/app/uhc-student-resources/id740854874)
- [LEAN (UnitedHealthcare)](https://appshunter.io/ios/app/lean-unitedhealthcare/id1015568132)
- [UnitedHealthcare](https://appshunter.io/ios/app/unitedhealthcare/id1348316600)
- [UnitedHealthcare Doctor Chat](https://appshunter.io/ios/app/unitedhealthcare-doctor-chat/id1448722789)

All apps by United HealthCare Services, Inc.: https://appshunter.io/developer/1134060798

## Related topics

[umr consumer accounts](https://appshunter.io/ios/topics/umr-consumer-accounts) · [umr](https://appshunter.io/ios/topics/umr) · [umr united healthcare](https://appshunter.io/ios/topics/umr-united-healthcare) · [umr \| health](https://appshunter.io/ios/topics/umr-health) · [urm](https://appshunter.io/ios/topics/urm)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*