# Consumer Goods Cloud — Deliver the perfect store

> Offline mobile app for retail execution, order taking, and sales management. (iPhone/iPad app by salesforce.com.)

- Source: https://appshunter.io/ios/app/consumer-goods-cloud/id1585182357 (this page in markdown: same URL + `.md`)
- Developer: [salesforce.com](https://appshunter.io/developer/281826149)
- Category: Productivity, Business
- Price: Free
- Rating: 2.10/5 from 27 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 97 MB
- Languages: American English
- Released: 2021-11-14
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/consumer-goods-cloud/id1585182357/reviews.md

## What is Consumer Goods Cloud?

Deliver the perfect store with the Consumer Goods Cloud offline mobile app for retail execution. Direct and indirect customers can now take orders fully offline while promotion driven orders will help sales teams up-sell. Reps can also focus on the tasks at hand with clear visibility to all of their in-field activities using an aggregated view of the most relevant, actionable information on your mobile device. 

Features Include:

* Offline Penny Perfect Pricing
* Conditional Surveys
* Asset Management
* Payment Collection
* Inventory & Quotas
* Live Reporting
* Substitution Management
* Gamification
* Team Supervision
* Customer Segmentation


For the second year in a row, Consumer Goods Cloud was awarded Best-In Class distinctions by the Promotion Optimization Institute.  In 2022, Salesforce was awarded distinctions in the functional areas of: Connected Enterprise, Data Visualization, Social Selling, Virtual Calls/Telesales

## Key features

- Offline order taking
- Promotion driven orders
- In-field activity visibility
- Penny Perfect Pricing
- Conditional Surveys
- Asset Management
- Payment Collection

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/consumer-goods-cloud/id1585182357/reviews.md

### 2/5 — sehr träge

*2026-05-27*

App läuft trotz aktuellem Ipad und iOS sehr träge und gerade in stressigen Momenten nervt das. Ich träume Nachts von den 3 Punkten…

### 5/5 — Good App

*2025-09-08*

For the CRM

### 3/5 — UI is good than traditional Salesforce App offline mode is good

*2025-06-10*

Lots of bugs in the app..always causes sync issues which are not resolvable and device specific

### 1/5 — Honestly Just a Miserable Experience

*2025-03-30*

There’s no redeeming qualities about this app for the user. Companies and management like it because it’s cheap and it certainly acts like it. Sync failures, failure to determine location, visits disappearing then reappearing at random, etc. Do your company and your employees a favor and pick literally anything else

### 1/5 — Login error

*2025-03-26*

Every time getting the same error u0000

### 1/5 — Slow. Cumbersome. Not user friendly.

*2024-09-19*

This app actually makes it harder for me to run my route and recap account visits. Sync is slow, and randomly decides to sync when I arrive at my account and need to go inside or when I’m trying to leave and look at what account to hit next. The planning feature needs a lot of work. I’d like to be able to put in start points and non retail customers (ex. distributors) to my route for easier navigation. Would like to be able to optimize the route based on start/end location, and drag/drop the visits to reorder, rather than have to manually adjust the visit time. I also can’t edit any customer details, so I’m unable to update personnel changes. Sometimes the survey submissions don’t sync to the desktop.

### 1/5 — Nearly Unusable

*2024-05-13*

The constant updates where new data is downloaded every single time the app is minimised to view another application on a device is making using Consumer Goods Cloud unusable. Even allowing the device screen to turn off causes the app to resync again. This wouldn’t be so bad if each sync didn’t take between 5-10 minutes or longer to fully open the application. I’m getting 100mnps up/down and still the issues persist. Figure things out asap and fix this.

### 1/5 — Authentication error

*2024-03-11*

This app is super buggy. I get authentication error almost every time.

### 5/5 — Delivers business value and empowers field sales

*2023-11-28*

Fantastic app delivering value to our field sales team - real time tracking, analytics, and performance monitoring. Highly recommend!

### 2/5 — Unsaleable Credits

*2023-06-21*

The iPhone version of this app is missing the ability to select a reason for unsaleable credits & pickups like in the Accenture app

## Frequently asked questions about Consumer Goods Cloud

### What is Consumer Goods Cloud?

Consumer Goods Cloud is an offline mobile application designed for retail execution. It allows sales teams to take orders, manage promotions, and track in-field activities without an internet connection.

### Does Consumer Goods Cloud have ads?

No, Consumer Goods Cloud does not contain advertisements. It is a free application focused on providing essential retail execution tools.

### What devices support Consumer Goods Cloud?

Consumer Goods Cloud is available on both iPhone and iPad devices, offering flexibility for users in the field.

### How often is Consumer Goods Cloud updated?

The latest version of Consumer Goods Cloud is 260.0004.00, last updated on February 20, 2026. This indicates a commitment to regular updates and improvements.

### What are the key features of Consumer Goods Cloud?

Key features include offline order taking, promotion-driven orders, asset management, payment collection, conditional surveys, and gamification for sales teams.

### What is the age rating for Consumer Goods Cloud?

Consumer Goods Cloud has an age rating of 4+, making it suitable for a wide range of users.

### What integrations does Consumer Goods Cloud offer?

While not explicitly detailed, Salesforce, the developer, is known for robust CRM integrations. The app's focus on retail execution suggests potential integration with sales and inventory management systems.

### What is the user sentiment for Consumer Goods Cloud?

Consumer Goods Cloud has a rating of 2.0 stars from 24 ratings, suggesting that users have mixed experiences with the application.

## Version history (last 5 releases)

### 262.0006.00 — 2026-08-13

System stability improvements

### 262.0005.00 — 2026-07-22

Regular bug fixes, system stability and usability improvements

### 262.0004.00 — 2026-06-24

App contains bug fixes with respect to geo location handling and for handling No Data message on cockpit cards

### 262.0003.00 — 2026-06-12

The GroupedList control has been enhanced to support multiple SelectionBox controls of Dynamic type

### 260.0006.00 — 2026-04-29

The GroupedList control has been enhanced to support multiple SelectionBox controls of Dynamic type.

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## Related topics

[consumer goods](https://appshunter.io/ios/topics/consumer-goods) · [consumer goods cloud](https://appshunter.io/ios/topics/consumer-goods-cloud) · [the consumer goods forum](https://appshunter.io/ios/topics/the-consumer-goods-forum) · [tekion automotive retail cloud](https://appshunter.io/ios/topics/tekion-automotive-retail-cloud)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*