# Consumer Protection Lebanon

> Consumer rights and complaint tracking app for Lebanon. (iPhone/iPad app by Ministry of Economy and Trade - MOET.)

- Source: https://appshunter.io/ios/app/consumer-protection-lebanon/id840055716 (this page in markdown: same URL + `.md`)
- Developer: [Ministry of Economy and Trade - MOET](https://appshunter.io/developer/1352998088)
- Category: Utilities
- Price: Free
- Rating: 3.70/5 from 7 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 55 MB
- Languages: American English, Arabic, French (France)
- Released: 2014-03-24
- Data updated: 2026-06-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/consumer-protection-lebanon/id840055716/reviews.md

## What is Consumer Protection Lebanon?

This application is presented by the Consumer Protection Directorate (CPD) in the Lebanese Ministry of Economy and Trade (MOET). It is intended for users in the Lebanese market exclusively.
The application is available in three languages: Arabic, English and French in order to enable a wider coverage of the local market for Lebanese and foreign consumers.
This application aims to enhance communication between CPD and local consumers. It allows them to ask for information, send and follow complaints on one hand, and on the other hand, it provides users with prompt notifications about decisions, events and achievements made by CPD to boost confidence between the two parties.

Cette application vous est présentée par la Direction de la Protection des Consommateurs (DPC) au sein du Ministère Libanais de l'Economie et du Commerce. Il est destiné aux utilisateurs sur le marché libanais exclusivement. 
L'application est disponible en trois langues: arabe, français et en anglais afin de permettre une plus large couverture du marché local pour les consommateurs libanais et étrangers. 
Cette application vise à améliorer la communication entre la DPC et les consommateurs locaux. Il leur permet de demander des informations, d’envoyer et suivre les plaintes d'une part, et d'autre part, il fournit aux utilisateurs des notifications rapides sur les décisions, les événements et les réalisations de la DPCafin de renforcer la confiance entre les deux parties.

هذا التطبيق مقدم لكم من قبل مديرية حماية المستهلك في وزارة الاقتصاد والتجارة اللبنانية وهو موجه حصراً للمستخدمين في السوق اللبنانية.
التطبيق متوفر بثلاث لغات: العربية والإنجليزية والفرنسية وذلك لتأمين تغطية أوسع في السوق المحلية للمستهلكين اللبنانيين والأجانب .
يهدف هذا التطبيق إلى تعزيز التواصل بين المديرية والمستهلكين المحليين، حيث يسمح لهم بالحصول على المعلومات وإرسال شكاوى و متابعتها من جهة، و من جهة أخرى يتيح للمديرية تزويد المستخدمين بالقرارات التي تصدرها و الإنجازات والنشاطات التي تقوم بها، مما يعزز الثقة بين الطرفين.

## Key features

- Submit and track complaints
- Request consumer information
- Receive official notifications
- Available in Arabic, English, and French
- Exclusive to the Lebanese market

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/consumer-protection-lebanon/id840055716/reviews.md

### 1/5 — Has bugs

*2018-12-14*

Cannot attach a photo from the camera roll in iphone. I had to take a photo directly from the app, which was very inconvenient because it kept resizing the photo out of scale. 
It desperately needs an update.

### 5/5 — Good app

*2015-02-21*

Fits the purpose

### 4/5 — My Opinion

*2014-06-08*

Nice app for good reason

### 5/5 — Niceee

*2014-04-14*

Nice app

### 5/5 — Great

*2014-04-14*

👍👍

### 5/5 — Useful

*2014-04-02*

Great useful app. It gives us a voice

## Frequently asked questions about Consumer Protection Lebanon

### What is Consumer Protection Lebanon used for?

Consumer Protection Lebanon is used to submit and track complaints, request information from the Ministry of Economy and Trade, and receive official notifications. It aims to enhance communication between consumers and the Directorate.

### Is Consumer Protection Lebanon available in multiple languages?

Yes, Consumer Protection Lebanon is available in Arabic, English, and French to cater to a wider range of users in the Lebanese market.

### Who is the target audience for Consumer Protection Lebanon?

The app is exclusively intended for users in the Lebanese market, including both Lebanese and foreign consumers residing there.

### What is the rating of Consumer Protection Lebanon?

Consumer Protection Lebanon has a rating of 3.7 stars based on 7 ratings.

### How often is Consumer Protection Lebanon updated?

The app was last updated on December 3, 2020, with the latest version being 2.0. It was initially released on March 24, 2014.

### What devices support Consumer Protection Lebanon?

Consumer Protection Lebanon supports iPhone, iPad, and iPod devices.

### What is the age rating for Consumer Protection Lebanon?

Consumer Protection Lebanon has an age rating of 4+, making it suitable for a broad audience.

### Does Consumer Protection Lebanon have ads?

No, Consumer Protection Lebanon does not contain advertisements.

## Version history (last 5 releases)

### 2.0 — 2020-12-03

We’ve revamped our application to meet the latest design trends with the best user experience, making it easy and efficient for the user to use.
Nous avons réorganisé notre application pour répondre aux dernières tendances de conception avec la meilleure expérience d'utilisation, ce qui la rend facile et efficace à utiliser.

لقد قمنا بتجديد تطبيقنا ليتوافق مع أحدث تصاميم الهواتف المحمولة ولتقديم أفضل تجربة للمستخدم، وبشكل يجعل استخدامه سهلاً وفعالًا

### 1.4 — 2018-03-08

- Compatibility with iOS11
- Performance enhancements

### 1.2 — 2014-04-17

- Enhanced performance
- Ability to report a case or follow-up on a case without media attachment

### 1.1 — 2014-04-02

- Performance enhancements

### 1.0 — 2014-03-24

No release notes.

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## More apps by Ministry of Economy and Trade - MOET

- [السلة الغذائية المدعومة](https://appshunter.io/ios/app/id1547970498)
- [MoET Digital Services](https://appshunter.io/ios/app/moet-digital-services/id6483808579)

All apps by Ministry of Economy and Trade - MOET: https://appshunter.io/developer/1352998088

## Related topics

[lebanon economy](https://appshunter.io/ios/topics/lebanon-economy) · [informed consumer](https://appshunter.io/ios/topics/informed-consumer)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*