# Consumer Reports — Product reviews and shopping

> Unbiased product reviews, ratings, shopping guides, and savings tools. (iPhone/iPad app by Consumer Reports.)

- Source: https://appshunter.io/ios/app/consumer-reports/id606511415 (this page in markdown: same URL + `.md`)
- Developer: [Consumer Reports](https://appshunter.io/developer/294945193)
- Category: Shopping, Lifestyle
- Price: Free with in-app purchases
- Rating: 4.80/5 from 63,959 App Store ratings · 229 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 109 MB
- Languages: American English
- Released: 2013-03-04
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/consumer-reports/id606511415/reviews.md

## What is Consumer Reports?

The Consumer Reports app is your on-the-go companion for shopping, savings, product comparisons, ratings, and more. Consumer Reports is free to download and gives you instant access to our Bill Negotiator tool, Buying Guides, and limited access to AskCR, our smart advisor that answers your research, shopping, and product questions in seconds.

When you support the work of Consumer Reports through a paid Membership, you’ll also gain access to:

• Unlimited chats with AskCR
• Extra savings with Bill Negotiator
• Exclusive Members-only deals and discounts
• Image Scan to quickly identify, compare, and shop for products
• Ratings and reviews for 10,000+ products and services
• Smarter purchases with tools like Best Time to Buy and CR Recommended
• Additional Member benefits and access to exclusive partnerships

As a nonprofit and independent organization, CR purchases every product we test and never accepts advertising, ensuring you get unbiased insights from your product research. Make confident buying decisions with trusted reviews, personalized recommendations, and expert shopping guides.

Your purchase of a Consumer Reports Membership also gives you full access to Consumer Reports Online (consumerreports.org), where you’ll find additional tools and benefits designed to simplify your product decisions, make smarter choices for your family, and save time and money.

Not a Member?

Sign up for a Digital CR membership directly in the app for monthly or annual access to all Membership features.

Download now and make confident decisions with Consumer Reports by your side!

## Key features

- Product ratings and reviews
- Buying guides
- Bill Negotiator tool
- Smart advisor for product questions
- Image Scan for product comparison
- Best Time to Buy tool
- Exclusive member deals

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| CR Monthly Subscription | $10.00 | per month |
| CR Yearly Subscription | $39.00 | per year |


## Chart rankings

- #7 in Top Grossing · Shopping (US App Store)

## What do users think of Consumer Reports?

Overall sentiment: neutral

**Pros**

- 👍 Helpful product information
- 🚀 Convenient mobile access
- 💡 Unbiased, expert reviews
- 🤑 Potential savings on purchases

**Cons**

- 🐛 Buggy app performance
- 🔍 Limited product coverage
- 🤔 Outdated or incomplete information
- 🧭 Poor search and navigation
- 📱 Subpar iPad experience

**Commonly reported bugs**

- Frequent crashes and freezes
- Login issues and lost credentials
- Inconsistent or missing product data

**Most requested features**

- Ability to access all website content in the app
- Improved search functionality with better filtering options
- Native iPad app with optimized layout
- Integration with subscription management and account features

## Recent user reviews (10 of 229)

All indexed reviews: https://appshunter.io/ios/app/consumer-reports/id606511415/reviews.md

### 1/5 — App no longer works

*2026-08-22, version 5.19.0*

After the latest update, the app no longer works, all I get is an error message “IAP initConnection returned false”.  Tried emailing, but all I received was a generic response that didn’t help.

### 1/5 — The updated release on 08/20/26 crashes on the app launch splash screen….

*2026-08-20, version 5.19.0*

The updated release on 08/20/26 crashes on the app launch splash screen….

### 1/5 — Garbage!!

*2026-07-31, version 5.18.0*

I paid money for this app and it does not list most of the items I need info on.  Please don't waste your money on this scam of an app!!!!

### 1/5 — Hasn’t worked in months

*2026-07-21, version 5.17.0*

I’ve been paying for consumer reports for about a decade. I don’t use it all the time. It’s clutch when shopping for appliances or a used car. Now my dad needs hearing aids and his buddy spent $3k on some and they don’t even work, so naturally I go to open the CR app and “something went wrong” atop a white screen is all I get. This has been the case for months. Never seen an app fail like this for this long. I’m starting to wonder if Consumer Reports is failing as an organization. Might be just another case of greedy c suite management bleeding the organization dry.

### 1/5 — The website works but not the app

*2026-07-03, version 5.16.0*

No matter how many times I load and delete the app it tells me that my password is wrong even though the website accepts the password. The app simply does not work.

### 1/5 — Get paid commissions

*2026-07-02, version 5.16.0*

Consumer Reports AI denied that they received commissions until I went into their details and found it and cut pasted it and then their AI admitted it. 
Used to play on words.  Then kept saying, but that doesn’t affect any of their reviews. 
This is the third or fourth time I’ve tried to post a review

### 1/5 — Lost all credibility

*2026-06-25, version 5.15.1*

Popups for Amazon prime deals, why pay for biased content… gross

### 1/5 — Upgrade keeps crashing

*2026-06-11, version 5.15.0*

Keep getting a “something went wrong” message every time I open the app after the last upgrade.

### 3/5 — Good, but...

*2026-05-14, version 5.14.1*

It's great to have the ability to access CR easily and quickly in a store.

However, the filters for most categories I've looked at recently are useless.  I don't care about the brand of air conditioner, but I do care about how quiet an air conditioner is and how energy efficient it is.  Give us useful filters!

### 1/5 — A Mediocre app has gotten worse

*2026-05-05, version 5.14.0*

I’ve been a subscriber for years. This app used to be somewhat useful in comparing products. Now it is not worth looking at. The website is gotten worse as well but with a little effort some good information can still be gleaned.

## Frequently asked questions about Consumer Reports

### What does the Consumer Reports app do?

The app provides unbiased product reviews, ratings, and shopping guides to help users make informed purchasing decisions. It offers tools for savings, product comparisons, and instant access to a smart advisor for product-related questions.

### What are the key features of the Consumer Reports app?

Key features include access to ratings and reviews for over 10,000 products and services, buying guides, a Bill Negotiator tool for savings, and an Image Scan feature for quick product identification and comparison. A smart advisor, AskCR, answers research and shopping questions.

### How much does the Consumer Reports app cost?

The app is free to download and offers limited access to its features. Full access to all features, including unlimited chats with AskCR, extra savings, exclusive deals, and more, requires a paid Digital CR membership, available monthly or annually within the app.

### Who is the target audience for this app?

This app is designed for consumers who want to make confident buying decisions by accessing trusted, unbiased reviews, personalized recommendations, and expert shopping guides. It's for anyone looking to save time and money on purchases.

### What are some common use cases for the Consumer Reports app?

Common use cases include researching a specific product before buying, comparing different models, finding the best time to purchase an item, identifying potential savings through the Bill Negotiator tool, and getting quick answers to shopping or product questions via the smart advisor.

## Version history (last 5 releases)

### 5.19.0 — 2026-08-20

•  You can now compare products and cars within AskCR.
•  Bug fixes and minor improvements.

### 5.18.0 — 2026-07-23

•  View expert-curated collections of trending products.
•  Minor improvements and bug fixes.

### 5.17.0 — 2026-07-08

•  Bug fixes and minor improvements.

### 5.16.0 — 2026-07-01

•  You can now save and compare cars in the app experience.
•  You can now search for products and navigate to the ratings list within AskCR.

### 5.15.1 — 2026-06-17

•  You'll now get suggestions of similar products on product pages.
•  You can now save comparisons to come back to later.

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| --- | --- | --- | --- |
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## More apps by Consumer Reports

- [Consumer Reports Video](https://appshunter.io/ios/app/consumer-reports-video/id1161868792)
- [Upkept](https://appshunter.io/ios/app/upkept/id1546005008)

All apps by Consumer Reports: https://appshunter.io/developer/294945193

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*