# Contact Center App — Mobile CRM for Call Agents

> Mobile CRM for Call Agents (iPhone/iPad app by Arijit Chatterji.)

- Source: https://appshunter.io/ios/app/contact-center-app/id1602369334 (this page in markdown: same URL + `.md`)
- Developer: [Arijit Chatterji](https://appshunter.io/developer/1489415059)
- Category: Productivity, Lifestyle
- Price: Free
- Age rating: 17+
- Requires: iOS 15.6 · 42 MB
- Languages: English
- Released: 2025-06-18
- Data updated: 2026-07-22
- User reviews in markdown: https://appshunter.io/ios/app/contact-center-app/id1602369334/reviews.md

## What is Contact Center App?

C-Zentrix Call Center App (CC App) is used by call center agent or field agent for making outbound and receiving inbound calls. It has all the functionalities of C-Zentrix Cloud Call Center (CCaaS) software. The agent can do preview and progressive dialing, set call back, call disposition, call conference and call transfer. 100% of the calls are recorded in CCaaS platform for quality monitoring. Agent activities are recorded to measure agent productivity. The agent calls are over WebRTC. It comes with built in CRM fields which can be filled up by the agent during the call.


## Version history (last 3 releases)

### 1.3 — 2026-03-28

Minor UI Enhancements

### 1.2 — 2025-12-09

Minor UI Enhancements

### 1.0 — 2025-06-18

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-22.*