# Contact Groups - Text & Email — user reviews > 158 indexed App Store user reviews of Contact Groups by New Marketing Lab, Inc, rated 4.60/5 from 4,198 ratings. - Source: https://appshunter.io/ios/app/contact-groups-text-and-email/id1469359033/reviews - App overview in markdown: https://appshunter.io/ios/app/contact-groups-text-and-email/id1469359033.md - Rating breakdown: 5★ 3,341 · 4★ 454 · 3★ 168 · 2★ 74 · 1★ 161 ## What do users think of Contact Groups? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient for group messaging - 💡 Helpful for deleting contacts - 🚀 Effective for sending group texts/emails - 👍 Clean and intuitive interface **Cons** - 🐛 Crashes and glitches - 🔒 Concerns about data privacy - 🔒 Deleted contacts not recoverable - 🔒 Unreliable group messaging functionality - 💰 Expensive subscription model **Commonly reported bugs** - Contacts randomly disappearing from groups - Inability to send messages to full group - Contacts being deleted from device and iCloud - App freezing and crashing during use **Most requested features** - Allow editing of contact groups - Sync groups across devices - Ability to attach photos/files in group messages - Option to sort contacts by last name - Improve contact selection and deletion process ## Newest reviews (11 of 158) ### 2/5 — Mail does not get sent *2026-07-18, version 3.7* Several emails remain unsent on delivered. That is a major problem. Additionally, my emails to Support have not been answered. Neither of those is good ### 4/5 — Needs improvement *2026-06-08, version 3.6* Fairly user friendly. Cannot send a group text to more than 20 people at a time. Also have to turn off MMS messaging every time if I don’t want it to go out as a group text. Email works better. ### 3/5 — App *2026-05-24, version 3.6* I love the app when it works right ### 2/5 — No thanks *2026-02-12, version 3.6* Too many steps and don’t say “You just. . “. Adding contacts to a new group didn’t work. I did it a different way than was in support. ### 3/5 — Messages *2025-11-30, version 3.6* It is not user friendly when beginning a new message ### 2/5 — Kind of weak *2025-09-29, version 3.2* It will allow you to select multiple contacts and duplicates. It will allow you to delete them. However, the process is the reason for the rating. It only allows 10 or less selections unless you pay the fee. When deleting the contacts selected, it is a very slow process. Arguably you could delete the same amount of contacts individually the old fashioned way in about the same amount of time. ### 2/5 — Lousy. Difficult to understand and to use *2025-01-20, version 3.2* There is no way to add pre-existing contacts to groups I create in this app. ### 2/5 — Paid for it and now it just crashes *2024-08-09, version 3.2* It couldn’t hold all of my contacts. It’s not strong. App. It crashes I’ve paid for it and it just won’t work. Just keeps crashing. ### 5/5 — Good app *2024-07-15, version 3.2* Very Useful for group texts or email., also Templates are great. ### 2/5 — No longer working properly *2024-03-27, version 3.2* I have used this app for a few years but in the past 12 months it has been hit and miss at successfully sending out texts. Removed it and trying another service. ### 5/5 — Very Good Service *2024-03-20, version 3.2* Overall the app is excellent. Easy to edit. Quick to respond when sending SMS. Very happy. ## Most critical reviews (10 lowest-rated) ### 1/5 — New phone now group contacts transferred *2026-06-17, version 3.6* I upgraded my phone and sadly none of my groups within this app transferred. ### 1/5 — Can’t handle large groups. *2025-12-15, version 3.6* Doesn’t function well. ### 1/5 — Not good *2025-12-06, version 3.6* Can’t send group text to more than 20 people. ### 1/5 — It doesn’t work well *2025-09-22, version 3.2* Doesn’t work well ### 1/5 — Adding contacts one at a time? *2025-03-07, version 3.2* Hi. Purchased the pro version. Didn’t select “all contacts” at installation. It gave me the choice of adding them later. There seems to be no way of adding contacts now except one at a time. Customer supper requires me to install the iPhone Mail app which I don’t use, so no thank you. Help me out. I’d like to like your app. ### 1/5 — Not good for 10plus text *2025-01-08, version 3.2* This app is terrible waste of money as it won’t send more than 10 group messages at one time ### 1/5 — Lost my groups *2024-11-01, version 3.2* I pay for pro version My groups disappeared. No update for 7 months. I just cancelled my subscription. ### 1/5 — Hate it! Wish to cancel and delete it *2024-06-23, version 3.2* Hate it Wish to cancel my subscription ### 1/5 — Not good *2024-03-29, version 3.2* My contact groups keep disappearing ### 1/5 — Junk — won’t close *2024-02-14, version 3.1* This app does nothing that the native contacts app does on iPhone. It does not quit when you swipe up like apps are supposed to do. So I am having to quit by turning off the phone. ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-07-26, version 3.7* Great app for organising ### 5/5 — Appreciate the organization ability of the app *2026-01-25, version 3.6* I’ve used this app for a number years and it certainly helps with communicating with a number of groups. ### 5/5 — Joy *2026-01-18, version 3.6* Have loved and used a lot but with my phone’s newest update it’s not working right ### 5/5 — Email groups *2025-11-30, version 3.6* Love having my groups in one place for group emails. Can’t figure how to combine both travel groups? ### 5/5 — Deatany *2025-08-14, version 3.2* hobson ### 5/5 — Not a Fan *2025-08-04, version 3.2* Downloaded the Pro version today. I’m having to input contacts manually. Are you kidding me? Not worth the money. ### 5/5 — YES!!!THIS ONE WORKS!!! *2025-06-05, version 3.2* I was looking for a messaging app that would allow me to add more than 20 people to a single text. This one is it!! A one time purchase of$10 is all it took!! Only thing is…the messages are all outgoing only. I haven’t figured out a way where everyone can see each others responses. If someone from app development can help me figure out that part it’ll be a done deal!! ### 5/5 — Text app *2025-02-25, version 3.2* After using this app for over a year, it just cannot be depended on to get all of the messages out to everyone, or the complete message. imessage is turned off, group message is turned off, and the texts are short. It is not the phone company. When sending through the app, I was told by US Cellular it by passes them. Disappointing at best! ### 5/5 — Queasy!!! *2024-12-09, version 3.2* This app is QUICK and EASY…QUEASY! ### 5/5 — Appreciate the organization ability of the app *2024-09-03, version 3.2* I’ve used this app for a number years and it certainly helps with communicating with a number of groups. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*