# Contactless e-Channel — user reviews > 56 indexed App Store user reviews of Contactless e by Hong Kong Immigration Department, rated 2.60/5 from 8 ratings. - Source: https://appshunter.io/ios/app/contactless-e-channel/id1590998870/reviews - App overview in markdown: https://appshunter.io/ios/app/contactless-e-channel/id1590998870.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 4 ## Newest reviews (12 of 56) ### 2/5 — 唔係太流暢 *2025-12-28, version 1.0.20* 掃碼時得時唔得，容易阻住後面排隊嘅朋友。時間寶貴，希望留意。 ### 1/5 — 過關要陏黎陏去先咇到過關 好煩 *2025-03-13, version 1.0.12* 過關要陏黎陏去先咇到過關 好煩 ### 1/5 — Error 你個app廢？ *2025-02-14, version 1.0.12* error error 等級唔到 ### 1/5 — 無法使用的垃圾程式 *2025-01-17, version 1.0.12* 無法使用 ### 1/5 — 一直Error想點？ *2025-01-14, version 1.0.12* Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. ### 1/5 — 登記失敗 *2025-01-07, version 1.0.12* 登記失敗 ### 1/5 — 不好用 *2024-12-17, version 1.0.12* 近呢兩個月經常都係閘口啲機成日都scan唔到個二維碼，嘥時間，最終都係要用身份証過關。 ### 1/5 — 次次過關都嘟唔到 *2024-12-02, version 1.0.12* 最近幾個月次次過關都嘟唔到個code ### 1/5 — Poor app *2024-10-21, version 1.0.10* When using the app it mutes any music being played , and does not restore , it’s use should not affect other app behaviour , poor design and UI protocols . ### 1/5 — 會cut 你music *2024-10-05, version 1.0.10* 一開app就停埋音樂 過關啫 ### 1/5 — out of service *2024-10-04, version 1.0.10* when i opened the app to register, its already out of service ### 1/5 — 登記唔到 *2024-07-18, version 1.0.10* Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. ## Most critical reviews (10 lowest-rated) ### 1/5 — 廢 *2026-07-19, version 1.0.23* 跟智方便一樣卡 每一步都load超久 難弄 比我奶奶卡痰還嚴重 弄半天跟我說系統未能提供服務 ### 1/5 — 成日過唔到機 *2026-06-07, version 1.0.22* 試過調過螢幕光暗和距離遠都不行，最後始終都要拿身分證出來，令人非常尷尬！ 請問有沒有教學或者指導？ ### 1/5 — 換咗iPhone 17 Pro之後download唔到呢個app *2026-03-20, version 1.0.21* Could it be possible to integrate the immigration department's app? This would eliminate the need to download two separate applications. Please liaise with the Apple App Store to facilitate an upgrade that allows users to download this app directly. I suspect the issue may due to certain undeletable apps fragments or system registry involved, and make the system think like it was still in the phone but actually it was not. ### 1/5 — 經常嘟唔到 *2026-03-15, version 1.0.21* 過關已經開定qr code 部機經常都scan 唔到 ### 1/5 — 點解可以咁廢！好心政府做事認真負責啦！ *2025-12-23, version 1.0.20* Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. ### 1/5 — Internal server error *2025-11-02, version 1.0.15* 轉換手機重新登記顯示 a500 error internal server error. ### 1/5 — 彈app *2025-06-05, version 1.0.13* 彈app ### 1/5 — 冇一次用到 *2025-04-14, version 1.0.13* 99%用唔到 唔知整黎做乜 次次都要攞番實體卡出黎 ### 1/5 — 多9魚 又要DL另一個app先用到這個app *2025-04-14, version 1.0.13* 多9魚 又要DL另一個app先用到這個app 政府真係浪費好多公帑將所有事情簡單複雜化 目的只係嘥錢 複雜到你唔想用 ### 1/5 — 一直Error *2025-04-06, version 1.0.12* 一直Error ,登記唔到😡 ## Most praised reviews (10 highest-rated) ### 5/5 — 氹仔碼頭入境 *2026-05-26, version 1.0.22* 在氹仔碼頭用QRCode入境澳門好多時都不成功，請跟進一下。 其他關口用都好𣈱順👍 ### 5/5 — 通關最便捷 *2026-04-25, version 1.0.21* 通關閘口掃碼秒過閘機，無需拿取證件，速度超快 ### 5/5 — Works seamlessly! Good job HKGOV *2025-11-17* I already had iAM Smart app setup, so this was super fast and easy to setup. I forgot to bring my HKID after I arrived Luohu station, and I was able to set this up and use it to cross border to SZ in 5 minutes. For once I need to praise the efficiency of the government and whoever created this app and workflow. Well done, good job! ### 5/5 — 換咗IOS26都可以用 *2025-10-13, version 1.0.14* 當轉換新電話時，需要把舊有的帳號轉移至新手機，就算彈出警告時不能用Face ID，但是只要重新用身份證再登記。舊有資料同樣可以立即睇得返。無問題。 ### 5/5 — 能用，好用。 *2025-04-14, version 1.0.13* 能用，好用。 2025年 ### 5/5 — Nice App *2024-11-19, version 1.0.11* User friendly, Easy to use ### 5/5 — Good and fast *2024-05-05, version 1.0.8* Very good and convience to pass border. ### 5/5 — CBC *2023-02-13, version 1.0.4* Vvc ### 3/5 — 屏幕光度控制不良 *2025-11-03, version 1.0.15* 開啟程式後，屏幕有時不會全光（機器掃不到2維碼），有時又會全光 ### 3/5 — 明明只為過關。。 *2025-08-10, version 1.0.14* 明明只為過關。。又要連上智方便。咁點解唔溶合在智方便入面？ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*