# Contacts Journal CRM — Manage Customers and Clients

> Customer relationship management tool for tracking interactions and organizing contacts. (iPhone/iPad app by zaal LLC.)

- Source: https://appshunter.io/ios/app/contacts-journal-crm/id327685977 (this page in markdown: same URL + `.md`)
- Developer: [zaal LLC](https://appshunter.io/developer/327685981)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 4.70/5 from 2,373 App Store ratings · 608 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 72 MB
- Languages: American English
- Released: 2009-09-14
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/contacts-journal-crm/id327685977/reviews.md

## What is Contacts Journal CRM?

Stay on top of your relationships with a powerful, easy-to-use CRM.
Contacts Journal gives you the tools to track conversations, manage follow-ups, and organize your contacts—so you can build stronger relationships and never miss an opportunity.

With Contacts Journal, you can:
• Always know your last interaction with each contact, so you’re prepared for any conversation
• Stay consistent with timely follow-ups, reminders, and tasks
• Organize contacts using tags, groups, and filters
• Keep all relevant notes, files, and documents in one place
• Plan smarter meetings by seeing who’s nearby and where opportunities are
• Maintain a private, secure address book fully under your control
• Reach out faster with personalized emails using templates or AI

TRUSTED BY PROFESSIONALS WHO MANAGE RELATIONSHIPS:
• sales professionals and account managers
• small business owners
• freelancers, consultants, and independent operators
• real estate agents, lawyers, and other client-facing roles
• individuals who want to stay intentional about their personal network


KEY FEATURES:

LOGS, TODOS AND FILES
Keep notes for each meeting with Logs; create follow-ups and reminders with ToDos; attach images and documents with Files

IMPORT CONTACTS
You can easily import your contacts from the Contacts app, or from a CSV file

ORGANIZE CONTACTS
Categorize and visualize your contacts list with Contact Tags, Favorite Contacts, Groups and Filters

COMPANY ACCOUNTS
Link multiple contacts to a Company Account, to track interactions at the organization level

DUPLICATE DETECTION AND MERGE
Detect and merge duplicate contacts

CUSTOM FIELDS
Extend the app by defining and creating your own custom fields

MAP YOUR CONTACTS
Turn your contacts into a map of opportunities. See who’s nearby, plan smarter meetings, and spot patterns with color-coded locations

BUSINESS CARD SCANNER [requires a Teams plan]
Quickly convert business cards into contacts

EMAIL TEMPLATES
Create email templates with personalization tags, to send prepared emails quickly with a personal touch

AVAILABLE ON iOS AND MAC
Contacts Journal is available on iOS and Mac App Store, with seamless syncing via iCloud so your data is always up to date across devices.

POWERFUL FEATURES
• Share Extension to save notes, links, and images from other apps
• Siri Shortcuts for faster workflows and automation
• Home and Lock Screen widgets for quick access
• Group Emails to reach multiple contacts at once
• Visual charts to track your relationship activity

GREAT FOR PRIVACY
No account signup needed. Your data stays fully under your control, and we never have access to it


UNLIMITED PERSONAL PLAN:
• The app is initially limited to 20 Logs, ToDos, Files, Custom Fields, etc. To add unlimited entries, please purchase the “Unlimited Personal Plan”
• The Unlimited Personal Plan is a one-time purchase 
• You can purchase the "Unlimited Combined Plan" to unlock both iOS and Mac apps together 

CONTACTS JOURNAL FOR TEAMS:
• Share your Contacts Journal data with others using iCloud accounts
• Real-time, automatic syncing between multiple users
• Create multiple teams to share different information with different users
• Includes a Business Card Scanner

Contacts Journal For Teams requires a monthly or annual subscription that is purchased through the app. The subscription will automatically renew unless canceled within 24 hours before the end of the current period. Payment will be charged to iTunes Account at confirmation of purchase. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s iTunes Account Settings after purchase. Any unused portion of a free trial will be forfeited if you purchase a subscription.

Terms of Service: https://contactsjournal.zendesk.com/hc/en-us/articles/360015780571
Privacy Policy: https://contactsjournal.zendesk.com/hc/en-us/articles/360015414291


Please send us your suggestions and feedback at support@zaal-llc.com

## Key features

- Track last interaction with contacts
- Manage follow-ups and reminders
- Organize contacts with tags and filters
- Store notes, files, and documents
- Map contacts and plan meetings
- Create personalized email templates
- Link contacts to company accounts

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| 1 User | $9.99 | per month |
| 5 Users | $24.99 | per month |
| 1 User | $99.99 | per year |
| 5 Users | $249.99 | per year |
| 20 Users | $49.99 | per month |
| 20 Users | $399.99 | per year |

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Unlimited Plan - Legacy User | Free | one-time |
| Unlimited Personal Plan | $24.99 | one-time |
| Unlimited Plan - iOS + Mac | $69.99 | one-time |
| Unlimited Plan - iOS Add-On | $19.99 | one-time |


## What do users think of Contacts Journal CRM?

Overall sentiment: positive

**Pros**

- 🚀 Efficient contact management
- 👍 User-friendly interface
- 💡 Customizable fields and tags
- 🗓️ Seamless calendar integration
- 📸 Ability to attach files and photos
- 🌍 Useful map and location features
- 🔒 Secure data storage
- 💻 Syncs across devices

**Cons**

- 🐛 Syncing issues with iCloud
- 🔍 Limited search functionality
- 🗓️ Inflexible scheduling and repeat options
- 🎨 Outdated visual design
- 🔀 Difficulty managing duplicate contacts

**Commonly reported bugs**

- App crashes after recent updates
- Issues with deleting or restoring contacts
- Inconsistent behavior across devices

**Most requested features**

- Group messaging and email capabilities
- Advanced reporting and analytics
- Deeper integration with other productivity apps
- More flexible scheduling and repeat options
- Ability to customize the visual appearance

## Recent user reviews (10 of 608)

All indexed reviews: https://appshunter.io/ios/app/contacts-journal-crm/id327685977/reviews.md

### 5/5 — Great tool!

*2026-08-22, version 7.0.5*

Love this app for recording/tracking.

### 5/5 — Over All Awesomeness

*2026-08-21, version 7.0.5*

Quick And easy even I can do it!

### 5/5 — Good app

*2026-08-21, version 7.0.5*

12/12/2019 Keep track of my clients logs. Great! One problem only startup too slow if you have password enable.

12/7/2022 lots of improvement. Great work.

### 5/5 — Great App

*2026-08-19, version 7.0.5*

I’ve been using it for 5 years and it’s such a good organizational app! It’s fantastic- one of the best CRMs honestly!

### 5/5 — Happy Customer

*2026-08-17, version 7.0.3*

I've been using CJournal now for over a year. Love it!!  I use it for my business. It's easy to add names and track all communications with them. I set up reminders to follow up with them and to contact them on their birthdays.  With the recent upgrade to the iCloud, syncing my phone with my iPad is seamless. Overall great program to track and follow up with customers.

### 5/5 — Sales

*2026-08-17, version 7.0.3*

Great tracking

### 5/5 — Great CRM for sales

*2026-08-17, version 7.0.3*

Update:Still the best in 2026. 
I love the new look for 2024. Still my go to app. I’ve been using this for over 10 years and I use it throughout the day. I love that it’s a one time charge for unlimited access, and the updates keep coming! Support has been great when I’ve had issues or questions. I needed something to be my memory when I make calls and visits. It automatically date and time stamps entries so I can look back and say “when was that?” Everything is searchable - contacts, logs, to-dos. And everything can be easily exported for reporting. Love the map showing where the contacts are nearby. And now they have added archiving - this is a great feature! Contacts from previous jobs can be archived, but not lost. I resisted spending the money at first, but I’m so glad I did!

### 5/5 — Obsessed

*2026-08-13, version 7.0.2*

Absolutely adore this app. My only criticism is that you aren’t able to log income for each client. You can add a single dollar amount, but no way to track multiple sales for the same client.

### 5/5 — Use this app all the time!

*2026-08-13, version 7.0.1*

It is feature-rich and has taken me a while to learn. Still probably not using all the features but I depend on it and it’s got everything I need. Haven’t seen anything that compares.

### 5/5 — Definitely worth it .

*2026-08-11*

The app works perfectly for the type of sales i do , I only wish it had a desktop version .

## Frequently asked questions about Contacts Journal CRM

### What does Contacts Journal CRM do?

Contacts Journal CRM is a powerful yet easy-to-use application designed to help you manage your customer and client relationships. It allows you to track conversations, organize your contacts with tags and filters, manage follow-ups and reminders, and store all relevant notes, files, and documents in one secure place.

### What are the key features of Contacts Journal CRM?

Key features include logging interactions, creating to-dos for follow-ups, attaching files, importing contacts from your phone or CSV, organizing contacts with tags and groups, linking multiple contacts to company accounts, detecting and merging duplicates, and mapping your contacts to visualize opportunities. It also offers email templates and a business card scanner on certain plans.

### How much does Contacts Journal CRM cost?

The app is free to download and use with some limitations on entries like logs, to-dos, and files. To unlock unlimited entries, you can purchase the 'Unlimited Personal Plan' as a one-time purchase. There is also an 'Unlimited Combined Plan' to unlock both iOS and Mac versions.

### What devices is Contacts Journal CRM compatible with?

Contacts Journal CRM is available on both iOS and Mac devices. It offers seamless syncing via iCloud, ensuring your data is always up-to-date across all your devices.

### Who would benefit from using Contacts Journal CRM?

This app is ideal for sales professionals, account managers, small business owners, freelancers, consultants, independent operators, real estate agents, lawyers, and any individual who wants to be more intentional about managing their personal and professional network and building stronger relationships.

## Version history (last 5 releases)

### 7.0.5 — 2026-08-18

[NEW IN 7.0.5]

TODO BADGE ON YOUR APP ICON
Your app icon can now show a badge with the number of open ToDos, so you always know what's waiting. Choose exactly what it counts — overdue only, today and overdue, the next 7 days, or every incomplete ToDo — and turn it off any time in Settings.


[NEW IN 7.0]

HOME TAB
A brand-new starting point for your day. See upcoming ToDos, recent activity, birthdays, favorites, and at-a-glance stats — all in one place. Add a contact, log, or ToDo in a tap, and customize the dashboard by rearranging or hiding cards.

RICHER CHARTS
A fresh new look for Charts. Track logs, to-dos, and new contacts over time, see your most active contacts and logs by type, and view contacts per tag. Tap any chart to go full-screen and change the time range.


If you enjoy the updates, please support us by leaving a review in the App Store and recommending us to your friends and colleagues. Each review and referral matters, and helps us grow and improve our app.

Questions or feedback? Reach us at support@zaal-llc.com.

### 7.0.3 — 2026-08-15

HOME TAB
A brand-new starting point for your day. See upcoming ToDos, recent activity, birthdays, favorites, and at-a-glance stats — all in one place. Add a contact, log, or ToDo in a tap, and customize the dashboard by rearranging or hiding cards.

RICHER CHARTS
A fresh new look for Charts. Track logs, to-dos, and new contacts over time, see your most active contacts and logs by type, and view contacts per tag. Tap any chart to go full-screen and change the time range.


If you enjoy the updates, please support us by leaving a review in the App Store and recommending us to your friends and colleagues. Each review and referral matters, and helps us grow and improve our app. 

Questions or feedback? Reach us at support@zaal-llc.com.

### 7.0.2 — 2026-08-12

HOME TAB
A brand-new starting point for your day. See upcoming ToDos, recent activity, birthdays, favorites, and at-a-glance stats — all in one place. Add a contact, log, or ToDo in a tap, and customize the dashboard by rearranging or hiding cards.

RICHER CHARTS
A fresh new look for Charts. Track logs, to-dos, and new contacts over time, see your most active contacts and logs by type, and view contacts per tag. Tap any chart to go full-screen and change the time range.


If you enjoy the updates, please support us by leaving a review in the App Store and recommending us to your friends and colleagues. Each review and referral matters, and helps us grow and improve our app. 

Questions or feedback? Reach us at support@zaal-llc.com.

### 7.0.1 — 2026-08-05

HOME TAB
A brand-new starting point for your day. See upcoming ToDos, recent activity, birthdays, favorites, and at-a-glance stats — all in one place. Add a contact, log, or ToDo in a tap, and customize the dashboard by rearranging or hiding cards.

RICHER CHARTS
A fresh new look for Charts. Track logs, to-dos, and new contacts over time, see your most active contacts and logs by type, and view contacts per tag. Tap any chart to go full-screen and change the time range.


If you enjoy the updates, please support us by leaving a review in the App Store and recommending us to your friends and colleagues. Each review and referral matters, and helps us grow and improve our app. 

Questions or feedback? Reach us at support@zaal-llc.com.

### 7.0.0 — 2026-07-30

HOME TAB
A brand-new starting point for your day. See upcoming ToDos, recent activity, birthdays, favorites, and at-a-glance stats — all in one place. Add a contact, log, or ToDo in a tap, and customize the dashboard by rearranging or hiding cards.

RICHER CHARTS
A fresh new look for Charts. Track logs, to-dos, and new contacts over time, see your most active contacts and logs by type, and view contacts per tag. Tap any chart to go full-screen and change the time range.


If you enjoy the updates, please support us by leaving a review in the App Store and recommending us to your friends and colleagues. Each review and referral matters, and helps us grow and improve our app. 

Questions or feedback? Reach us at support@zaal-llc.com.

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## More apps by zaal LLC

- [Quickness: Add Contacts](https://appshunter.io/ios/app/quickness-add-contacts/id1449776813)
- [ScanBox: Business Card Scanner](https://appshunter.io/ios/app/scanbox-business-card-scanner/id6443628758)

All apps by zaal LLC: https://appshunter.io/developer/327685981

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
