# ContinuLink - Mobile Edge — user reviews

> 50 indexed App Store user reviews of ContinuLink by PROCURA, LLC, rated 2.50/5 from 197 ratings.

- Source: https://appshunter.io/ios/app/continulink-mobile-edge/id1441992040/reviews
- App overview in markdown: https://appshunter.io/ios/app/continulink-mobile-edge/id1441992040.md
- Rating breakdown: 5★ 42 · 4★ 17 · 3★ 19 · 2★ 31 · 1★ 88

## What do users think of ContinuLink?

Overall sentiment: negative

**Pros**

- 👍 Simple to use
- 👍 Quick clock-in/out
- 👍 Tasks go straight to office
- 👍 Good start for reimbursement/charting

**Cons**

- 🐛 Constantly freezes
- 🐛 App crashes frequently
- 🐛 Logs out automatically
- 🐛 Requires frequent sign-in
- 🐛 Password reset issues
- 🐛 Location tracking concerns
- 🐛 Slow to load/login
- 🐛 Update prompts without available updates
- 🐛 Signature box too small
- 🐛 Glitches when clocking out
- 🐛 Inconsistent registration of clocking
- 🐛 Redundant two-step authentication
- 🐛 App not recognizing location
- 🐛 Time cards incorrect
- 🐛 Shift dates/times changed
- 🐛 Requires phone restart/reinstall
- 🐛 Voice signature removed
- 🐛 Cannot clock in on one device and complete paperwork on another

**Commonly reported bugs**

- App freezes during 'acquiring location'
- App crashes
- App logs out unexpectedly
- App requires frequent re-authentication
- App prompts for updates that are not available
- App does not register clock-in/out correctly
- App glitches during clock-out
- App changes shift dates/times
- App requires phone restart to function
- App does not recognize location
- App password reset fails
- App signs out when switching apps
- App randomly unselects server
- App does not check for password reuse
- App requires closing and reopening to select server
- App does not recognize clock-in on iPhone and paperwork on iPad
- Voice signature feature removed
- App does not recognize location
- App turns location off within the app
- App requires 'Always' location permission
- App requests 'Motion & Fitness' permission

**Most requested features**

- Face recognition sign-in
- Biometric sign-in
- Password change reminders
- Larger signature box
- Option to stay signed in
- Extend two-step verification period
- Save username/password option
- Fix GPS tracking when not working
- Only run app while using

## Newest reviews (13 of 50)

### 2/5 — It works.

*2026-05-28, version 91.01.11*

It needs to have a warning when you need to change the password. A heads up that the password needs to be changed in the next 3 days would be good. It always demands a password change at the worst possible time. Either when I’m in need of quickly clocking in or out. And then people are standing there waiting for me to reset my password. A bigger box for signatures would be nice. Some people use a bigger stylus or shake and having a bigger area to write their names would be helpful. Constantly have to sign in to the application. If I sign in it should stayed signed in until I log off for the day.  Freezes on the regular. Sometimes when clocking out it glitches and doesn’t clock you out till you’re a mile down the road.

### 2/5 — Not At All User Friendly

*2023-09-29, version 80.20.01*

I have been using this app for a couple of months now and never has it worked for an entire week yet without problems. I thought it would be great once I got familiar with it but I always have to resort to the old fashioned paper method because it won’t open for me. Usually it will say it doesn’t recognize the link I’m using and suggests I try first time user then it buffers and never stops, sometimes for days at a time. My boss suggested I call IT the next time which I did and they suggested that I didn’t have the most updated App. I made sure of that and at first it worked for a day or two then I had to go back to paper again. The next week it worked for a couple of days then I had to shut down my phone in order for it to work. It worked for a few days and then stopped working again. I have to shut down my phone at least once a week for it to work. My phone is one of the newest ones the iPhone 14 pro so I know it’s not my phone. You need to get the bugs out of the App so those who depend on it for their job can have access to it each day that they work.

### 1/5 — Must ALWAYS sign in/out

*2023-08-20, version 79.20.02*

As soon as you open the app you have to sign in every single time. It’s annoying they really have to fix that. I have to get my phone ready before I get to work so I can clock in on time

### 1/5 — Awful To Use

*2023-04-20, version 79.01.08*

Buffers ALOT lately. Makes me late to clock in. Now, it won't recognize my password. Reset it twice, says it was successful, then won't accept it when logging in. Locked out twice today.

### 1/5 — Get it together!

*2022-12-06, version 76.55.02*

I am forced to use this app by my employer to clock in and out. At LEAST three times a week I have to restart my phone to get this app to work. How much fun is that right when you are trying to clock in? Don’t even get me started that it “tracks” your location—it’s simply ridiculous. No stars.

### 2/5 — Great app… too many bugs

*2022-09-19, version 76.55.02*

This app is a great tool when it works but unfortunately has been plagued with several bugs that have yet to be fixed. 

Unfixed bugs that I’ve encountered include: 
- No “save password” option on iPhones
- The app signing you out every time you move out of it
- The app randomly unselecting the server on the login screen
- When it requires you to change your password there is no check in place for you not to reuse your old password
- When selecting a server on the login screen you can’t login without closing the app and reopening it

### 1/5 — Needs improvement

*2022-09-01, version 76.55.02*

Constantly freezes while “acquiring location” I have to restart my tablet every time. This costs me time having to restart then log back in, which in and of itself takes a long time.

### 1/5 — Horrible

*2022-07-28, version 76.50.16*

Takes forever to log in and sometimes doesn’t work at all. Requires 24/7 tracking permissions even when user is off the clock. Avoid this app and any employer that requires it!

### 2/5 — Annoying

*2022-02-17, version 75.01.01*

You all need to find a way to save my username or use fingerprint, something. I am tired of constantly having to put it in every time I need to logon.

### 1/5 — iPhone iPad

*2021-10-25, version 74.02.01*

The app cannot recognize if I clock in on iPhone and complete paperwork on iPad.When I do so my iPad doesn’t have my clocked in or have my paperwork incomplete.Also my iPad app keeps saying update when there’s no update and will not allow me to use iPad because when it says update and I push update it will not update and continue to ask will not open app

### 1/5 — Signs you out on its own

*2021-07-12, version 69.01.01*

This app takes forever to load, it signs you out in the middle of a visit, tracks when not using it.  It often makes you change your password in the middle of a session when it times out on its own.  This is the worst app I have used.  Unfortunately my agency uses this one otherwise I would never recommend it.

### 2/5 — Logs Me Off

*2021-02-20, version 67.01.06*

Lately this app automatically logs me out. I have clocked in late several times last week, due to this. Also, the Voice Signature went away.

### 1/5 — No good

*2020-11-11, version 65.01.42*

Sometimes work sometimes not no good

## Most critical reviews (10 lowest-rated)

### 1/5 — This app sucks

*2026-04-08, version 90.01.05*

Either the app not registering me clocking in, or somehow clocking me out, or just flat out not working, this app has given me nothing but hard times. I’ve had this app for 3 months and there has yet to be an update to make this app more reliable and efficient.

### 1/5 — Non working app - ContinuLink mobile edge app.

*2025-12-11, version 89.02.02*

Terrible app to work with. I have to constantly delete and reinstall the ContinuLink mobile edge app.

### 1/5 — Headache

*2025-09-22, version 89.02.02*

Horrible application. Had my job think I was at church during my shifts

### 1/5 — Frozen app

*2025-04-21, version 87.06.07*

Not working

### 1/5 — Kinda bad

*2024-05-02, version 83.01.06*

It logs you out automatically after a few minutes. Makes it extremely exasperating and stressful to document what I need to each day. I could have 40 tasks a client and I will have to login repeatedly for each one taking time away from the client. Each day I spend about 40 minutes total divided between only two clients just having to clock in every time i get a task completed. It constantly crashes and will not connect to the internet half the time even though all my other apps connect fine. Respectfully, the app is giving dollar general quality. I just downloaded the update so I hope changes have been made but I doubt this.

### 1/5 — Not worth the energy

*2024-01-19, version 81.10.02*

This app constantly crashes, and has numerous technical issues. Such as, when you go to log in and verify your location, the app will say it is completed, when in fact it is not. So there are times, when my time card is incorrect because the app did not fullfill its primary function.  Its rather frustrating. Especially when it effects my paycheck. I have also had the issue where the app will change the shift dates/times, and I have to call my employer and let them know. Overall I would not recommend this app.

### 1/5 — Get it together!

*2023-12-19, version 81.10.02*

I am forced to use this app by my employer to clock in and out. At LEAST three times a week I have to restart my phone to get this app to work. How much fun is that right when you are trying to clock in? Don’t even get me started that it “tracks” your location—it’s simply ridiculous. No stars.

### 1/5 — Annoyed

*2023-12-04, version 81.05.01*

App worked good for at least 7 months. Now it’s giving me nothing but problems. I have to write down my hours so I don’t miss any pay.

### 1/5 — Hilariously horrible

*2023-11-20, version 81.05.01*

I use this app to clock into work. Tell your advisor right now to switch the system they use if their having you use this app. This is actually terrible and my pay stubs get messed up quite frequently due to me not being able to clock IN and OUT on time!

### 1/5 — Worst app

*2023-11-14, version 81.04.04*

Worst app ever! You have to restart your phone anytime you want to be able to log into the app. Or delete and reinstall. Who has time to do that before every shift? Fix the issues folks!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Very user-friendly!

*2022-04-26, version 76.02.01*

I have found this app to be one of the easiest to learn and to use! It’s vocabulary is understandable; no second guessing what is being asked. I love how each section gives you the opportunity  to clarify in the comment section.  ‘Never have had a problem opening it. The clock-in & clock-out features are quick & convenient. It surely makes my shift run smoothly!

### 5/5 — So simple to use

*2019-12-14, version 54.01.61*

I used to have to use paper time sheets and now all my tasks go straight to the office from the app. I love it, thank you Continulink!!

### 5/5 — About ContinuLink

*2019-10-21, version 53.01.15*

Very good save taking paper timesheet to office .Need fine tuning but just great!!

### 4/5 — Fix Tracking when not working

*2022-02-18, version 75.01.01*

This amp tracks me when I’m not working I need to know why if I’m not working you should not be tracking me it need to be fixed ASAP

### 4/5 — Not bad!

*2021-11-01, version 74.02.01*

I use this for my home health agency and so far so good, no glitches. The only qualm and why I took one star is that it requires you to login every time.

### 3/5 — Doesn’t ’appreciate’ my time

*2026-07-31, version 91.01.17*

I am having to sign in several times a day, as it drops me.  I travel to several different locations, frequently, and I’m having to wait for the app to catch up to me -I standing there waiting to get logged in when I could be punching in & getting work done. Often I have to sign in again just to punch out before I move to my next location.  
Several times I couldn’t get punched in at all & had to double punch at end of my visit & have office make a correction to change my time.  
Frustrating when you could be in a ‘hurry’ to get patient off to a medical appointment.

### 3/5 — It is what it is

*2026-06-05, version 91.01.17*

I wish it would set up for a face recognition sign in like most apps. It’s so ridiculous to have to always sign in with pass word and then wait for an access code and a password reminder change would be nice to. Bio metrics sign in would be way better.

### 3/5 — Meh

*2024-11-20, version 85.01.03*

Annoying to use due to logging in and out constantly. Would like face id to be enabled, would save a lot of time.

### 3/5 — Axxess

*2024-08-11, version 84.01.19*

The newest requirement of needing two step authentication albeit appreciated is redundant. The verification is only good for 24 hours +/- and as someone who uses this application frequently being prompted for verification daily sometimes in the midst of filling out patient information for the day is annoying. (The app force logs me out and I have to sign in again, wait for the code yada yada). 
Would be awesome if this could be worked out! Other EMR apps like Epic can stretch the two step verification process out further I’m confident you all can too. Thanks in advance. ET

### 3/5 — Jules

*2020-04-12, version 58.02.02*

This App is a good start for tec reimbursement n charting per se.However, 6 mos after start if actual use , a third if time takes for ever to sign in. Referral Coordinator uses that time making app look good.🧐give it a 61/2!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
