# CONTOUR DIABETES app (CA) — user reviews

> 58 indexed App Store user reviews of CONTOUR DIABETES app (CA) by Ascensia Diabetes Care US Inc., rated 3.89/5 from 1,052 ratings.

- Source: https://appshunter.io/ios/app/contour-diabetes-app-ca/id1146534306/reviews
- App overview in markdown: https://appshunter.io/ios/app/contour-diabetes-app-ca/id1146534306.md

## Newest reviews (13 of 58)

### 4/5 — Needs Tutorial

*2026-07-31, version 3.5.0*

Great system but has no tutorial or link in the help section on how to take a reading. Have to go to their web site to find a video. Please provide a step by step tutorial from inside the App Help section or provide a link directly to the tutorial videos from the Help menu in the App.

### 4/5 — It’s ok

*2026-06-03, version 3.5.0*

Works but glitchy.   Needs improvement.

### 3/5 — Okish

*2026-03-11, version 3.5.0*

Needs to have more display customization. Info is cut off screen and can’t change it to fit.

### 1/5 — Terrible

*2025-12-13, version 3.5.0*

Looks like developer update was over a year ago. Useless app now. Doesn’t sync with meter. Loses data.

### 2/5 — Terrible

*2025-12-11, version 3.5.0*

Seriously so many glitches this app is beyond frustrating. Come on. We have to use it and I constantly have to close it and reopen.

### 1/5 — Be careful . Never provide personal data

*2025-11-04, version 3.5.0*

I will never provide to this co my true personal info. Be aware as your info may be given to many of „partners” government agencies and even send to different countries.

### 1/5 — Unusable

*2025-10-26, version 3.5.0*

Every time I open the app, it tries to connect to Apple Health but the continue button is glitched and impossible to tap on because the text appears right in front of it. I can’t even tap on the arrow to go out of the screen either…

### 1/5 — App doesn’t work on ios26

*2025-10-18, version 3.5.0*

This app is the worst. I can’t even open it in since the latest iOS update.

### 4/5 — Connect to Apple

*2025-10-17, version 3.5.0*

Cannot link the app to Apple health since September 2 last updated…… it get stuck at the last step of the procedure of connection. Otherwise the app works fine.

### 1/5 — Mobil security

*2025-09-29, version 3.5.0*

Comment enlever la sécurité pour pouvoir charger ma lecture de glycémie?

### 2/5 — No Support

*2025-09-28, version 3.5.0*

The app hasn’t had an update since Aug 2024. Does not work properly running iOS 26 on iPhone 15.

### 1/5 — App won’t work

*2025-09-23, version 3.5.0*

The app opens and gets a spinning wheel. It never shuts off, it just spins and spins.  This is on IOS 26 and with a newer iPhone 17. I sent a note to support but after multiple days, I have heard nothing.  Crickets….

### 3/5 — NH

*2025-09-16, version 3.5.0*

I can not get the edit my readings

## Most critical reviews (10 lowest-rated)

### 1/5 — Outdated App TRASH

*2026-05-21, version 3.5.0*

So outdated! Wow the company needs to upgrade it from 2001 to 2026.  Cant even do simple/basic things such as delete test readings which inaccurately affect averages. I could go on and on but why do their work for them when Im not getting paid!

### 1/5 — No connection

*2026-05-08, version 3.5.0*

I never received an email from the app to confirm my email. Impossible to connect

### 1/5 — No email sent

*2026-05-07, version 3.5.0*

I can’t even verify my email because no email EVER gets send. I always check my inbox and my spam folder, and nothing.

### 1/5 — Account registering & Bluetooth deficient.

*2026-04-29, version 3.5.0*

I can’t register for an account and Bluetooth won’t work. Maybe it doesn’t support IPhone but I’m not impressed.

### 1/5 — Wont connect

*2026-04-22, version 3.5.0*

did everything correctly.  device wont connect

### 1/5 — Stopped working after update

*2026-04-20, version 3.5.0*

The app suddenly stopped working. Error 125 like in many other comments. All my data is lost. Now asking me to contact support. Terrible experience. Will likely acquire another glucose meter and trash this one. What a shame.

### 1/5 — weird screens

*2026-04-11, version 3.5.0*

poor quality. Gets stuck on a page with two screens superimposed on one another. You can navigate out of it.  Please fix because the rest of the app is great.

### 1/5 — Buggiest app ever

*2026-03-25, version 3.5.0*

Couldn't get app to connect to meter. Called support, helped. Then dates meter/app were off, all data lost, support unable to help. Guess I'll have to manually type meter data into a spreadsheet for my doctors appointment tomorrow. Really buggy app.

### 1/5 — No longer works

*2026-02-26, version 3.5.0*

Stopped working after the update.

### 1/5 — No Longer Works

*2026-01-27, version 3.5.0*

App no longer functions after updating to iOS26. Error 125. Shameful. Fix it. Has been this way for months.

## Most praised reviews (10 highest-rated)

### 5/5 — Fantastic app

*2026-05-12, version 3.5.0*

I absolutely love this app.  It not only syncs to my glucose monitor but also syncs the information immediately to the Apple Health app.  The app provides insightful trends and reports for my healthcare providers.   I highly recommend it.

### 5/5 — Great APP

*2026-05-10, version 3.5.0*

Easy to use and very informative. The Bluetooth connectivity makes tracking your glucose levels and trends easy to see. Record keeping of food, activity and medications is all there for you to use as well. Adaptable, easy to use and a great tracking tool!

### 5/5 — Easy

*2026-04-16, version 3.5.0*

It makes keeping track so easy

### 5/5 — Works for me

*2026-03-05, version 3.5.0*

Got this to monitor blood sugar before I progress to “official” diabetes. Doing its job.

### 5/5 — Daily Testing

*2026-02-22, version 3.5.0*

I find that testing daily forced me to adjust my diet and exercise to correct the readings, achieving desired results.

### 5/5 — Great App

*2025-09-21, version 3.5.0*

App works as it should

### 5/5 — Diabetic check

*2025-07-10, version 3.5.0*

Its easy and maintain a record as well love this machine to test sugar level accurately

### 5/5 — Une bonne application

*2025-06-30, version 3.5.0*

Une bonne application

### 5/5 — La app

*2025-06-09, version 3.5.0*

Es segura muy rápida y eficaz. Excelente seguimiento a mi diabetes

### 5/5 — Tout fonctionne bien

*2025-05-21, version 3.5.0*

Je recommande

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
