# CONTOUR DIABETES app (UK) — user reviews > 61 indexed App Store user reviews of CONTOUR DIABETES app (UK) by Ascensia Diabetes Care US Inc., rated 3.89/5 from 334 ratings. - Source: https://appshunter.io/ios/app/contour-diabetes-app-uk/id1144666843/reviews - App overview in markdown: https://appshunter.io/ios/app/contour-diabetes-app-uk/id1144666843.md ## Newest reviews (11 of 61) ### 2/5 — NHS *2026-02-13, version 3.5.0* I’ve been using this app now for around 30 days as this is the app given out my NHS maternity services for gestational diabetes. It syncs with there system live. Today I went onto the app to record my reading manually but had a message saying my 30 day free trial was up and I can no longer add manual readings in I have to pair my device. I rang my NHS midwife team and they have never had this problem and never heard of this happening!!!! WHY? ### 3/5 — Issue with Overlapping Text in PDF Graph – Contour Diabetes App *2025-08-24, version 3.5.0* I’m using the Contour Diabetes app and noticed that when I generate the PDF version of my blood sugar diary report, the graph section has overlapping text labels. This makes it difficult to read the data clearly, especially when there are multiple readings close together. I’ve ensured my app is up to date and have tried generating reports with fewer entries, but the issue persists. Could you please advise if there’s a fix or update planned to improve the layout and readability of the graph in the PDF export? Thank you for your support. Best regards,Anik ### 4/5 — If only delete worked *2025-06-02, version 3.5.0* I’ve been using this since October 2024, due to its Bluetooth connectivity, I find it beater than the previous device I had. The only downside I have with the app on iPhone, is the ability not being able to delete a reading that goes in twice. It does state if you swipe or hold down you can but it won’t. Fix this and it gets 5 stars ### 4/5 — Good app but *2025-01-29, version 3.5.0* Is a very good and clever ideea , but you need to add option for gestational diabetes too , as many of us used it for this reason as well ! ### 3/5 — Generally a good app, can sometimes seem quite slow to sync to Apple Health *2025-01-21, version 3.5.0* The app seems ok enough. The design/UX of it seems a bit clunky/dated, but the app+device combo works well and it’s straight forward enough to take a reading. There are few areas that need improvement and the sync of your readings to your Apple Health seems very slow. (I have it connected, some of the readings come through bit it’s a bit hit or miss) ### 3/5 — Ok, but could be much better *2024-11-16, version 3.5.0* Bluetooth works well with my iPhone. Never had any hiccups. Only downside is the fact that you can’t remove readings and the UI is a bit rough ### 4/5 — Pretty decent app *2024-10-25, version 3.5.0* Easy to use and to understand and links well with the Contour Plus Blue tester. One improvement that could be made is the addition of an estimated HBA1C value based on the readings taken. Only used on iPhone 16 not an iPad.... ### 3/5 — Not working on IOS 18 *2024-09-25, version 3.5.0* Since IOS 18 it crashes on start with error code 125 ### 2/5 — Poor customer service *2024-08-02, version 3.4.0* It’s 8 months since the last update? Complaints or requests go unanswered. This App is OK but often even when next to it the reading result is not picked up by the App on my IPhone 15 Pro Max. I have to close and open the Contour Next to get the transfer done. Also none of the reading go to a third party App yet they are supposed to. An automated service that requires far to much manual intervention. If it wasn’t provided free I would not use this brand monitor or app. ### 3/5 — Works ok apart from Apple health *2024-05-02, version 3.4.0* It doesn’t send data to Apple health ### 4/5 — Nice app *2023-04-30, version 3.3.0* Nice app.if I may suggest, a better “at a glance” graph section would be very useful, instead of the graph on top of the app only. ## Most critical reviews (10 lowest-rated) ### 1/5 — Integrates with apple health…. NOT *2026-08-10, version 3.5.0* Without a doubt this has to be the worst app ever to integrate with apple health ### 1/5 — Hit or miss *2026-06-23, version 3.5.0* This app for the last two days has not recorded my blood sugar recordings they’re on my machine, but they will not shove up on the app ### 1/5 — Unable to complete login *2026-02-08, version 3.5.0* Continue button to allow access to apple health data is not selectable, it hovers over the explanatory text at the top third of screen. Therefore I am unable to continue the log in process. ### 1/5 — Awful *2025-04-10, version 3.5.0* Awful the app keeps trying to sync with cloud, forget it! ### 1/5 — Hit and miss *2025-04-01, version 3.5.0* I’ve used this for a few years and am increasingly frustrated by its stubborn habit of failing to transfer a reading to the Apple Health app. It’s 1 Apr (no joke) and the last reading I have on Apple Health is 11 Feb. The contour app is bang up to date with my daily readings. It’s always had this intermittent glitch, but I’ve had enough and am now looking for a more reliable meter. ### 1/5 — Doesn’t work! *2024-07-01, version 3.4.0* I downloaded this to my iPhone to pair with my contour blue plus BG metre. It shows a main page on which there is no menu/links that allow you proceed using the app. Any suggestions?I’m in the U.K. Thank you. ### 1/5 — Totally Useless App *2024-02-02, version 3.4.0* My meter connected to Glooko app no problem but refuses to connect to this app, made by the company that makes the meter. ### 1/5 — Unable to delete readings *2023-11-20, version 3.4.0* I don’t get how these pharmaceutical companies tries to control your life as much as possible to make sure they make money, otherwise how can you explain can’t delete an incorrect reading ? At the end of the day is our health and you just try to make everything as stressful as possible to make sure we do get sick if we weren’t ### 1/5 — Disappointing Connectivity Issue Hinders Account Creation *2023-06-11, version 3.3.0* As a software engineer, I was truly shocked to encounter such a frustrating obstacle right from the start. Regardless of whether I used WiFi or 5G, I couldn't seem to overcome the first hurdle. Every time I tried to register , I received the discouraging message: "Unable to Create Account - The CONTOUR™DIABETES app was not able to create the account (Error 15700)." Naturally, I reached out to support, hoping for a quick resolution. Unfortunately, they were unable to provide any insight into the mysterious Error 15700 or offer any meaningful assistance. This lack of awareness from the support team is concerning, especially since the main reason for purchasing this meter was its promised connectivity. Plus reinstalling app is not a fix. I even tried on my wife’s iPhone! It's truly disheartening to encounter such a connectivity issue right at the beginning of my experience with the product. The whole purpose of investing in this meter was to take advantage of its connectivity features. This situation has not only tarnished the brand's reputation but has left me utterly disappointed. I sincerely hope that the developers and support team can address this issue promptly and provide a solution to those experiencing the same problem. Until then, I regretfully cannot recommend this product due to its connectivity shortcomings and the lack of adequate support. ### 1/5 — Rubbish *2023-01-25, version 3.2.0* Have downloaded and reinstalled twice. Doesn’t work. A different bug each time. Utterly useless. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy *2026-06-29, version 3.5.0* This app is very useful to help control my very complex doubters ### 5/5 — Good app *2025-10-22, version 3.5.0* This is a good app for keeping my levels in one place also as it was given to me by the nurse so they can download my levels at my appointments it’s going to be a bonus ### 5/5 — Best fasting feature *2025-05-19, version 3.5.0* After 3 different glucose apps, I was annoyed that my fasting levels were always high but the other 3 apps would show them as being in target as they were in the range after a meal even though it should be much lower in the morning. They had settings where you could change the target for fasting but it wouldn’t reflect as much on the graph or stats. I decided to download this as I have the contour plus blue anyway. A lot better and easy to use for me as I just wanted to keep track of my glucose. I like how it sets up your breakfast , lunch and dinner time and you can adjust - would have been a little better if you could do it to the half hour rather than just the hour but not a dealbreaker. So this was nice that it would automatically label it as after lunch for you instead of selecting manually - and you could change it I’ve only just downloaded it and haven’t played with it much but I like the fact that the readings go straight to the phone - although I had to manually sync for this mornings reading so would be a pain if I had to do that all the time - and also I can’t seem to delete readings on the app as my partner uses it too I didn’t want his readings to mix up my stats but haven’t looked into how to get around this issue yet, maybe he can delete on the monitor but haven’t checked yet. Just really happy this app indicates to me when my fasting range is high, 5 stars for just that and it’s easy simple design to navigate. ### 5/5 — top gun *2025-03-24, version 3.5.0* very easy and friendly device ### 5/5 — Great app *2024-10-19, version 3.5.0* I love this app, it stores all of my glucose readings & l can access them easily. Once or twice it has been glitchy & a bit slow but l am happy with it. ### 5/5 — Great on I pad *2024-09-10, version 3.5.0* Downloaded 6 months ago to Apple I pad and had no problems twice a day the monitor transmits the reading and the software works fine. ### 5/5 — Nice App *2024-03-26, version 3.4.0* What a great app. Early days yet but works as it should, makes recording readings super easy. Really like the data visualisation. ### 5/5 — Perfect setup *2024-02-13, version 3.4.0* Had the monitor and App for 3 months now, it’s been extremely good I’ve had no problems with connectivity, readings are all available whenever I need, very easy to install and navigate around the app. ### 5/5 — Brilliant app *2023-10-22, version 3.3.0* Great to keep a record of my glucose levels and so very easy to follow. Just love it 👍 ### 5/5 — Excellent app *2023-08-19, version 3.3.0* I have not had any problems with the app as mentioned by some other users. I have found it to be a great help in controlling my type 2 diabetes. I’m presently on a programme to lose weight and change my diet to healthier options, and it has been invaluable in supporting my efforts. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*