# Conversational Cloud — Message consumers on the go

> Real-time messaging app for business agents to connect with consumers on the go. (iPhone/iPad app by LivePerson inc..)

- Source: https://appshunter.io/ios/app/conversational-cloud/id1533849048 (this page in markdown: same URL + `.md`)
- Developer: [LivePerson inc.](https://appshunter.io/developer/371277911)
- Category: Business, Productivity
- Price: Free
- Rating: 4.30/5 from 6 App Store ratings · 21 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 46 MB
- Languages: American English
- Released: 2020-11-11
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/conversational-cloud/id1533849048/reviews.md

## What is Conversational Cloud?

The LivePerson Agent App provides real time messaging between you and your consumers anytime and from any location.

Take your engagements on the go and never miss an opportunity to create a meaningful connection.

Key features:
• Connect using real time messaging with your consumers 
• Receive push notifications whenever your consumers request to connect with you
• View and manage your assigned agents conversations 
• Control your availability, as new connections might come at any time! 
• A seamless match to your Conversation Cloud Agent Workspace web platform

## Key features

- Real-time consumer messaging
- Push notifications for new connections
- Manage assigned agent conversations
- Control agent availability
- Seamless web platform integration

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/conversational-cloud/id1533849048/reviews.md

### 1/5 — Worst ever

*2025-06-16, version 4.0.4*

I really don’t know why Autotrader outsource important messaging tool for dealers and potential customers, as this isn’t fit for purpose, it is so bad you can tear your hair out. 
Without autotrader the owner of this would have been out of business -10 years ago as nobody will go near it

### 1/5 — Conversation has finished

*2025-06-15, version 4.0.4*

By the time you have logged in, a chat robot interrupts you, there is indication of what vehicle they are enquiring on, it freezes, the online version doesn’t work on a mobile device when the app crashes. It’s just horrendous for such a simple chatting platform. Autotrader charge the earth and give you monkey tools in return

### 1/5 — Doesn’t even open?!

*2025-03-26, version 4.0.0*

Can’t get my AT leads at all, the app doesn’t even open!

### 1/5 — S

*2025-03-23, version 4.0.0*

Keeps logging out, worse than the old version by far!

### 1/5 — Very poor

*2025-03-19, version 4.0.0*

Keeps logging you out. So sometimes don’t recieve notifications

### 1/5 — Unreliable and doesnt work

*2024-11-20, version 3.0.6*

Unreliable and doesnt always send notifications for new chats leading to missing leads

### 1/5 — Needs fixing

*2024-11-08, version 3.0.6*

It does not notify us while customers think we are ignoring them and leaves us bad feedback

### 1/5 — Worst chat platform ever

*2024-10-31, version 3.0.5*

Don’t know why autotrader have pushed us dealers onto this chat platform. There are no notifications. No alerts when you receive a new message. Sometimes the app freezes mid conversation and you have to retype everything. The old platform was definitely better. I have spoken to Autotrader about this and they seem to just brush this off yet we are paying them loads of money every month for a service. I’ve also emailed Conversational Cloud admin and they seem to be of no help whatsoever. Something needs to be done ASAP. Terrible customer experience

### 1/5 — Worst chat app

*2024-10-06, version 3.0.4*

What a great idea and what a bad quality and service

### 1/5 — Rubbish

*2024-07-23, version 2.8.4*

Absolutely useless app. No choice but to use, business losing app. Needs updating/upgrading/starting again

## Frequently asked questions about Conversational Cloud

### What is Conversational Cloud used for?

Conversational Cloud enables business agents to engage in real-time messaging with consumers from any location. It helps ensure no opportunity to connect is missed and provides seamless integration with the Conversation Cloud Agent Workspace.

### How does Conversational Cloud notify agents of new messages?

Conversational Cloud utilizes push notifications to alert agents immediately whenever consumers request to connect. This ensures timely responses and efficient management of customer interactions.

### Can agents manage their availability on Conversational Cloud?

Yes, agents can control their availability within Conversational Cloud. This feature is crucial as new customer connections can arise at any moment, allowing agents to manage their workload effectively.

### What devices are compatible with Conversational Cloud?

Conversational Cloud is compatible with iPhone, iPad, and iPod devices. This broad support ensures agents can stay connected across various Apple mobile platforms.

### What is the age rating for Conversational Cloud?

Conversational Cloud has an age rating of 4+. This indicates it is suitable for a wide audience, though its primary use is for business professionals.

### How often is Conversational Cloud updated?

Conversational Cloud was last updated on December 23, 2025, with version 4.1.0. This suggests regular updates to maintain performance and introduce improvements.

### What is the user sentiment for Conversational Cloud based on ratings?

Conversational Cloud has a positive user sentiment, indicated by its rating of 4.3 stars from 6 ratings. This suggests that users generally find the app effective for its intended purpose.

### Is Conversational Cloud free to use?

Yes, Conversational Cloud is available for free. There are no associated costs for downloading or using the application.

## Version history (last 5 releases)

### 4.1.0 — 2025-12-23

Image processing before sending to a consumer
Share button in File Preview to share image and file
User should automatically logout after configured inactivity time
Fixed Intermittent Issue When Sending Files from Agent App

### 4.0.6 — 2025-08-06

Agent status should set to configured default status on login

### 4.0.5 — 2025-06-29

Fixed Agent is unable to resume closed conversation on alpha.
Fixed Certain sections in the agent app are not getting translated to French.
Fixed Predefined Content - 'Show title only' gives no indication about what is happening
Fixed Agent app: Error messages for images and pdfs exceeding the desired size disappears immediately when keyboard is open.
Fixed Takeover Conversation not working
Fixed When user logout then agent app language should change to 'English' as default language.
Fixed Sentry: AxiosError: Request failed with status code 401
Fixed Agent is unable to save notes in the summary section in alpha.
Fixed Takeover conversation option should be available only if Feature 'Common.Takeover_Conversation" is enabled and user have privilege
Fixed use CSDS to properly identify and send requests to the correct Backery instance

### 4.0.4 — 2025-05-15

Fixed file sharing issue

### 4.0.3 — 2025-05-04

Added app version/build no on about screen
Fixed take photo issue. Added file size validation

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## More apps by LivePerson inc.

- [LiveEngage](https://appshunter.io/ios/app/liveengage/id1279175037)
- [Maven Business](https://appshunter.io/ios/app/maven-business/id1525078498)

All apps by LivePerson inc.: https://appshunter.io/developer/371277911

## Related topics

[conversational cloud](https://appshunter.io/ios/topics/conversational-cloud)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
