# CONVERSE（コンバース）公式アプリ — user reviews > 66 indexed App Store user reviews of CONVERSE（コンバース）公式アプリ by CONVERSE JAPAN Co., Ltd., rated 2.37/5 from 966 ratings. - Source: https://appshunter.io/ios/app/converse/id1182958891/reviews - App overview in markdown: https://appshunter.io/ios/app/converse/id1182958891.md - Rating breakdown: 5★ 243 · 4★ 62 · 3★ 50 · 2★ 67 · 1★ 544 ## What do users think of CONVERSE（コンバース）公式アプリ? Overall sentiment: neutral **Pros** - 👍 Great app quality - 💡 Unique Japan-exclusive products - 🚀 Fast and responsive **Cons** - 🔍 Language barrier for non-Japanese speakers - 🤔 Confusing navigation for unfamiliar users - ⚠️ Poor customer service and support **Commonly reported bugs** - Login and account issues - Compatibility problems on some devices **Most requested features** - Add language options for English and other major languages - Improve navigation and user experience - Enhance customer service and communication ## Newest reviews (15 of 66) ### 3/5 — I want converse *2023-08-11* I am a 13 year old girl so obviously I am gonna want converse. I go to the shop all the time converse might as well be the only shoes I wear. When I found out the had a app I went bananas. So I downloaded the app and it is a completely different language!!! I was so upset. I don’t know why the have it as Japanese but it’s a bit annoying. I can’t even sign in to the app! I just wanna look at converse 😢other than that I love converse! ### 2/5 — it matters *2023-07-16* i see alot of ppl talking about the language problem and other be so one mind saying it dosent matter or you be rude cuz the language not english i just want to say i'm a converse person i shop on here a lot but when i found out there a app for it like a year ago i download it just to find out it's a whole different language the language matters cuz since the app not close to website it not like u can act understand it's important for us to actually know what it's saying it need to have all language not just one like most things u look at would say it in english then say it in Spanish too it's very important to know what your reading i'm not saying they going to scam you but you could buy the wrong thing cuz u couldn't read it stuff like that ### 4/5 — Tip - to help with language *2023-07-04* The app runs well and isn’t laggy or slow for me, but the language is different so before you say something or write something screen shot what you want or need to read and translate it with Google translate it might get annoying but it’s not bad 🙏🏾😁 ### 4/5 — Y *2022-11-02, version 9.64.0* Am so mad now l can’t shop online pls change the the language to English !!!!!😾 ### 3/5 — My opinion *2022-10-12, version 9.64.0* In all honesty, I like this app just that it should have a language changer so we can read it whatever language we want ### 1/5 — It is what it is *2022-09-23, version 9.64.0* I would love to be able to use this app but the powers that be decided to only come out with a Japanese version. Maybe some time in the future they will come out with a version I can use. It’s not hating, but how can you give it 5 stars when you can’t use it. I am sure those that can under stand it has given it 5 stars. Until they come out with a version I can use I will just delete it off my phone. ### 1/5 — Disappointed *2022-09-11, version 9.64.0* I didn’t understand anything iwas really exited to buy some shoes. What a disappointment. ### 2/5 — Don’t get this app *2022-08-10, version 9.64.0* When I got the app I had to press random things because I didn’t know what they were saying and they didn’t heaven have all the convers like come on now ### 2/5 — Language *2022-08-09, version 9.64.0* Why is the language like that? Can y’all put a option to change it to English.. like Fr ### 1/5 — I hate this app😡 *2022-08-07, version 9.64.0* I literally do not understand everything that it says. You can’t change it to another language and you can’t do nothing. Instead of a great app it is a terrible app I love convers but they really need to change it 😡😡 ### 1/5 — Language *2022-08-05, version 9.64.0* I don’t understand why you gotta be forced to have an Asian language, it’s horrible, we’re far from speaking that thing. I can’t buy a single thing because of the language, I don’t know what I'm buying, might as well order it from other store. ### 2/5 — I can't read it *2022-07-05, version 9.64.0* I love convers but I can't understand the language so I am unable to shop on this app. I wish there was a way to change the language so we can read it. ### 2/5 — issue *2022-06-19, version 9.64.0* you can’t get english on it it’s on JA at all times ### 3/5 — Language *2022-06-12, version 9.64.0* The app is really good but language options would make the app better ### 2/5 — Language *2022-05-27, version 9.64.0* I could not get in the app the language I couldn't read it I didn't even know what to do if you know how to read that language then I'm sure it would be a great app ## Most critical reviews (10 lowest-rated) ### 1/5 — アフターサービスすごく良くない *2024-12-20, version 11.28.0014* 電話もでないし、メールペシも開かない。 ### 1/5 — 詐欺ですか？ *2023-12-09, version 10.80.0013* 注文後、かなり経過してから「商品なかったからキャンセル扱いにします」とテンプレメール。クレジット決済の返金手続き未だに無いし、その後連絡すら無し。 物を売る店として終わってる。 ### 1/5 — Please fix this it’s not fair for everyone that doesn’t speak that language *2023-08-04* I see a lot of people saying that about the language thing when I first press, the app that I was going to get it was a different language and I did not know and I saw the reviews and it was only like a few reviews like a tiny bit but that I didn’t know, I thought it was new and it wasn’t. It’s just the language thing y’all should’ve had language button for every language and that’s no fair for everyone that is buying converse they’re like I am Vietnamese and I don’t even know what that even says and this is unnecessary so please fix it😡😡😡 ### 1/5 — Confusing *2023-05-30* This app is very confusing and is in Japanese I can’t understand anything and in the home or menu I don’t know what it isIt’s also in Japanese so you can’t really understand anything I feel like this would be a great app if they fixed it but overall I would just use Safari or Google to go to the CONVERSE website so much better than this. ### 1/5 — Just go on safari or google and go to the website *2023-05-22* It’s much easier if you just go the the website bc you know what it says and it’s set up better on the website site bc the app is so confusing and idk why there are a home page a shop list and a online shop they are basically the same just they have 3 different slides for it this app needs a update and if they do then I’m sure they will make it more accessible to other countries so we can read what it is saying ### 1/5 — App is Discriminating *2023-03-18* This is sad converse was originally an American brand now this , they don’t bother to make app English also it can be clearly made in English , I originally downloaded the app to buy my first pair of converse but I no longer want the brand when it isn’t American made I’ll look for the Originals myself Americans need to stop adapting to their culture and stand up and Remember our Freedom . It’s Obvious they want to brainwash our culture this coming from a 20 year old girl Be Smarter Ppl! ### 1/5 — Why? *2023-03-09* When I first downloaded the app it was in English but now its in Japanese. When you use translate, it doesn’t go from page to page and still doesn’t translate everything. It was a great app but not anymore. Please change it to where it’s user friendly for everyone. ### 1/5 — Can’t use it *2022-12-03, version 9.64.0* I love Converse! It’s such a great kind of shoe but not really the app. I would really like if they could make a non-Japanese language app. If they made it to where it was English I feel like a lot more people would use this. ### 1/5 — English please *2022-12-01, version 9.64.0* I don’t speak or write or understand any language except ENGLISH Would love to use app if I could do foreign language Please consider ENGLISH version ### 1/5 — Its not mobile app *2022-10-17, version 9.64.0* Need one mobile app version, not kid’s app. ## Most praised reviews (10 highest-rated) ### 5/5 — Love seeing what they make and sell *2023-10-23* Converse of Japan has the liscence to sell in Japan, and can’t make or sell to the USA without breaking the agreement. We cam see what’s there through this app, but you have to go there, or know someone, or find a 3rd party seller to get anything cool that we don’t have. Use google translate and smile, seeing stuff that Nike (who owns Converse Everywhere Not-Japan) won’t let them sell to you. ### 5/5 — It’s for Japan *2023-07-28* If you don’t live in Japan don’t download and also quit complaining about the language option it’s not meant to be in English so deal with it. ### 5/5 — Relax man *2023-04-18* its a great app but there needs to be a language changer, hope you take this into consideration! ### 5/5 — Why are people mad? *2022-11-14, version 9.64.0* The fact that people are complaining about the language “issue” is baffling. I think it’s pretty clear before you hit the download button that the app’s target audience is not English speakers. ### 5/5 — Really good app but idk the language *2022-08-01, version 9.64.0* The app is really good but the thing is Idk the language but people that understand the language would understand and even though idk language I looked at the stuff and the stuff on the app is really nice and even If I don’t understand the language I can still look at the stuff ### 5/5 — Relax *2022-01-08, version 9.64.0* Y’all are crazy… English or not this app is for shoe quality only. Just because it isn’t an under stable language doesn’t mean that the shoe isn’t good quality. I shop at converse all the time i love the shoe. Y’all gotta chill it’s not like the pictures are jumbled up so you can’t see what the shoe looks like ### 5/5 — pls change the language *2021-11-06, version 9.64.0* i understand the fact that it's annoying that ppl are rating the app badly, we're just asking if someone can PLS change AT LEAST the beginning of the login in the app to english. and literally nobody said it was chinese so. look i love converse but they need to either give the option to change the language in english or something or create another app for ppl that don't know this language. thx tho. one more thing u need to stop calling ppl ignorant cuz the only reason y u knew it was in japanese was because of the label. ### 5/5 — Only problem is langue barrier issues that’s about it *2021-10-12, version 9.64.0* The app itself seems to have no problems other than the language setting isn’t the first option you get after opening and downloading, it would be more useable for me if it had multiple translations ### 5/5 — People are ignorant. *2021-09-18, version 9.64.0* The fact that multiple of you assume any Asian language is Chinese is beyond me, this is Japanese, and you don’t understanding doesn’t mean the app is bad, it’s not the apps’ fault. ### 5/5 — Misguided Criticism Should Be Disregarded *2021-08-23, version 9.64.0* People need to stop rating this app poorly just because there isn’t an english version, this version isn’t meant to be in english and the bombardment of reviews complaining about the lack of an english language option only aids to harm the reputation of an app to which they are not the target audience of. And if you do not know the language then don’t assume it is Mandarin, the description clarifies what language it is and the assumption without proper education on Asian languages only spreads hate. Thus-forth all reviews criticizing the app based on the lack of language options should be deleted because they do not reflect the actual quality of the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*