# Convo Call — user reviews

> 40 indexed App Store user reviews of Convo Call by Convo, rated 3.70/5 from 100 ratings.

- Source: https://appshunter.io/ios/app/convo-call/id6445897879/reviews
- App overview in markdown: https://appshunter.io/ios/app/convo-call/id6445897879.md
- Rating breakdown: 5★ 60 · 4★ 5 · 3★ 1 · 2★ 10 · 1★ 24

## Newest reviews (10 of 40)

### 2/5 — Bring back the full VCO capabilities

*2026-08-12, version 2.53.0*

Clean layout, but I am frustrated by the lack of full VCO capabilities. What the heck happened?

### 2/5 — Keeps freezing and no option to select gender specific interpreter right from beginning

*2026-06-25, version 2.51.0*

I wish I could say good things but the old app was MUCH better. This one keeps freezing :-/ And I would like to be able to select only female voicing interpreters right from the beginning.

### 2/5 — Keeps freezing

*2026-06-09*

I wish I could say good things but the old app was MUCH better. This one keeps freezing :-/

**Developer response:** Thank you for your feedback — we understand how disappointing and frustrating this experience has been, especially when the app freezes during use.

We’ve recently released improvements focused on video reliability and reducing connection issues, and we have another update planned for next week with additional reliability enhancements. While we know that doesn’t change your experience so far, we’re committed to continuing to improve Convo Call.

We’d love to learn more about what you’re encountering. If you’re open to it, please reach out to us at account@convorelay.com.

### 2/5 — Older version was better

*2026-06-02, version 2.50.0*

More technical issues, unable to use multi devices.

### 2/5 — App not responding to calls

*2026-05-27, version 2.50.0*

Registering - no change

### 2/5 — Limit access device

*2026-05-13, version 2.49.0*

Only one register iPhone or iPad account

### 1/5 — App is corrupt

*2026-05-13, version 2.49.0*

Why fix something that isn’t broken. The earlier apps were just fine. This new app keeps on crashing. I have to delete and reload app everytime.

### 1/5 — Terrible - why remove the old one

*2026-05-13, version 2.49.0*

This app will not connect to me to talk to my deaf husband in prison. It drops, it freezes.  Ironically, he has sound and can’t see me.  I can see him but have no sound. It’s terrible. A deaf owned company … but this is oppressing incarcerated deaf. The old app worked just fine.

### 1/5 — I don’t like new convo call we like convo VRS full

*2026-05-12, version 2.49.0*

The design in everything is worse so pls bring back Convo VRS best platform
Version. We like kept Convo VRS best app ever.

### 3/5 — Other App Was Better

*2026-05-12, version 2.49.0*

There's no notes. There's no "hang up" message. The design is not pleasant. The white areas (dial/contact & options menu) seems too large, it's a bit overwhelming. I did use 911 once and it was too confusing with two interpreters. I prefer one.

## Most critical reviews (10 lowest-rated)

### 1/5 — Dark Mode

*2026-08-25, version 2.53.0*

The front page has a white background with the Convo logo, which can be harsh on the eyes when you open the app. Also, the menus have a white background when you interact with the app.

### 1/5 — Nah not worthy

*2026-08-17, version 2.53.0*

No worthy

### 1/5 — Interface design

*2026-07-28, version 2.52.0*

Despite constant updates, the app’s interface design remains horrible and in need of improvement.

### 1/5 — Really bad lagging

*2026-06-29, version 2.51.0*

ugly design

### 1/5 — Incoming call notification

*2026-06-24, version 2.51.0*

The incoming call notification pops up for only a second before I can accept or decline the call. Convo is unable to resolve this glitch. I miss the old app, where I never had this issue :(

### 1/5 — Storing their files directly on devices without permission

*2026-06-03, version 2.50.0*

Invader. Intruder. Storing the data directly in the file on device. None of apps do that but this does. Stop breaking into device . Uninstall immediately.

### 1/5 — No area code for Alaska

*2026-05-29, version 2.50.0*

I tried to register it but it says that my area code is not available and it wants me to be on the waitlist. Then it abruptly disconnected me before I could enter my name. 

Sorenson also has the same problem, there’s no area code for Anchorage in their system.  

Should I keep looking?

### 1/5 — No time for your nonsense

*2026-05-26, version 2.50.0*

Spent 20 minutes getting into an interpreter.

### 1/5 — Not able to connect

*2026-05-20, version 2.50.0*

Tried new convo call app and not able to connect to interpreter quick like the promised. App looks like a big downgraded from previous app of Convo VRS. Disappointed!

### 1/5 — HORRIBLE!!!!!!!

*2026-05-15, version 2.49.0*

Don’t ever think about CONVO!! 🤬🤬🤬🤬🤬

RUN!

## Most praised reviews (10 highest-rated)

### 5/5 — Best

*2026-07-18, version 2.51.0*

🤟🏻👍🏻

### 5/5 — AMAZING

*2026-07-08, version 2.51.0*

Killed it very accessible

### 5/5 — Effective

*2026-06-23, version 2.51.0*

I love it. It’s quicker. I can see the interpreters more clearly. I love it. Thank you.

### 5/5 — Convo call

*2026-06-17, version 2.51.0*

This app is fantastic for the deaf community. However, I would appreciate it if they could add a feature that allows users to block and screen calls from scammers and do not disturb me. Overall, I really like this app.

### 5/5 — I Kissfist Convo!

*2026-06-12, version 2.50.0*

Great app. Easy to use. Great upgrades. Love the  interpreters because they’re cheerful!

### 5/5 — Much better

*2026-06-12, version 2.50.0*

Huge improvement than the Convo VRS (legacy) app. I can now confidently rely on new app to make calls without worrying about video quality or dropping connection. Love the interpreters and their quality! Truly looking forward to what and how the app improves over time!

### 5/5 — Greatly improved

*2026-05-18, version 2.50.0*

Works great. Previous version had a couple issues for me and they’re all fixed in this current version.

### 5/5 — Interpreter instant access

*2026-05-14, version 2.49.0*

Really fast access waiting time for interpreter.

### 4/5 — So I don't think about the saved by the contract where it not find out search but gone plus add.

*2026-06-01, version 2.50.0*

I will try to call guy on vrs it was working yet! It's seeing clearly very video chat. Thanks so much!🤟🏽

### 4/5 — App

*2026-05-25, version 2.50.0*

I don’t have a problem with making calls on my phone but sometimes I want to make calls on my iPad instead of using my iPhone. I noticed cannot have and use the app on both. So i tried to use call.convo.io instead. I had an issue with allowing notifications. I allowed mic and cam. Notifications for some reason is blocked and I don’t see an option to unblock it. Sighs so I cannot make the call. Forced to use phone app when I want to use iPad.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
