# COOAU Cam — user reviews

> 74 indexed App Store user reviews of COOAU Cam by Shenzhen Diyigouxiang Technology Co., Ltd., rated 4.40/5 from 167 ratings.

- Source: https://appshunter.io/ios/app/cooau-cam/id1546717351/reviews
- App overview in markdown: https://appshunter.io/ios/app/cooau-cam/id1546717351.md
- Rating breakdown: 5★ 123 · 4★ 18 · 3★ 5 · 2★ 7 · 1★ 14

## What do users think of COOAU Cam?

Overall sentiment: mixed

**Pros**

- 👍 Easy to install
- 👍 User-friendly app
- 🖼️ Sharp images, even in dark
- 📶 Good reception in rural areas
- 🔊 Two-way audio works
- 💡 No monthly membership required (for some)
- 💰 Great value for price
- 🚀 Smooth app performance
- ✅ Works with Alexa
- ☀️ Solar panel integration is good
- 🚫 No intrusive ads
- ✨ Clear video and pictures
- 🏠 Provides peace of mind
- ↔️ Easy to navigate
- 🎛️ Lots of features
- 💯 Reliable and effective

**Cons**

- 🐛 App update broke cameras
- 🐛 Cannot connect to WiFi
- 🐛 Failed to load, poor network errors
- 🐛 Long delay on doorbell
- 🐛 Seldom picks up motion
- 🐛 Cannot scroll back to see prior events
- 🐛 Night vision is poor
- 🐛 Motion detection is poor
- 🐛 Losing connection constantly
- 🐛 Lags to connect
- 🐛 Timeline bar difficult to see
- 🐛 Cannot send review
- 🐛 Does not pick up motion
- 🐛 Not compatible with all SD cards
- 🐛 No simultaneous logins
- 🐛 Takes long to get live view
- 🐛 Live view not always HD/4K
- 🐛 Alarm device not working
- 🐛 App asks to log in without register option (iPhone)

**Commonly reported bugs**

- App update broke all cameras
- Cameras won't connect to WiFi
- App shows 'failed to load' and 'poor network'
- Long delay on doorbell
- App cannot find camera even when online
- No motion detection
- Cannot scroll back to see prior events
- Night vision is poor
- Motion detection is poor
- Loses connection constantly
- Lags to connect
- Timeline bar is hard to see
- Cannot send review
- Not compatible with all SD cards
- No simultaneous logins
- Takes a long time to get live view
- Live view is not always HD/4K
- Alarm device not working
- On iPhone, app asks to log in without register option

**Most requested features**

- Add a button to automatically forward the timeline to the next recording
- Disable the light from turning on
- Improve timeline bar visibility
- Allow simultaneous logins for multiple devices

## Newest reviews (18 of 74)

### 2/5 — Was a good camera

*2026-07-18*

I have had my door camera for over 2 years now and never had any trouble until the past couple months. My app no longer keeps my setting save so anytime anyone passes by my camera I am not alerted. I barely get notified went someone rings the bell. I reached out to support several times only to get one response that advised me a rep will be reaching out and here it is over 2 weeks later and no one has reached out. At this point I’m about to trash this and get a new one manufactured by a different company. I would not recommend this product.

### 2/5 — Cameras

*2026-07-02, version 6.1.0*

Work only when they want too

### 2/5 — No simultaneous logins!!! 👎🏼

*2026-04-19, version 5.9.1*

Multiple devices cannot be logged in at the same time to access the camera. Bad.

### 4/5 — Great but some glitches

*2026-04-07, version 5.9.1*

This works all the time with the camera in my outdoor sitting room and even works with Alexa. I can talk to people from the tv and my echo show, and it works. Sometimes disconnects from wifi but is relatively easy to set up for the first time and again. Once a year I have to set it up again and it takes rather long to get live view and when it does it isn’t HD or 4K resolution, but it is enough and simple to set up and connect. Have a great day

Mr. Crescendo 💙

### 3/5 — New user

*2025-12-22*

First day using the cameras and app. 
Trying to learn how things work. So far not sure out to watch a recorded video clip. From the looks of it I need to purchase a subscription to the cloud...? 

Will update review when I learn more.

### 5/5 — Home Security

*2025-11-17*

Thank you so much for giving me peace of mind with the easy setup and use of your your solar powered security cam. Keep up the great work in making of your company’s products. Thank you!

### 5/5 — Great Product

*2025-10-11*

I love these cameras. Easy installation and easy to use.

### 5/5 — Solar security cameras

*2025-10-05*

Easy to set up and a really good vivid view with these.

### 5/5 — New cameras

*2025-09-04, version 5.6.2*

I really enjoyed installing cameras and doing troubleshooting with cameras. It was very easy and the instructions are super super easy, also the YouTube video with instructions really helped. The cameras are clear. Best investment

### 5/5 — Works nice!

*2025-08-30*

Works very nice, lots of feature and best of all is very easy to manage

### 3/5 — Buena

*2025-07-27, version 5.6.2*

Bonitas y todo lo malo que no agarra cualquier memoria sd estoy batallando en eso

### 5/5 — So much better than Yi Kami

*2025-05-19, version 5.6.2*

The COOAU app is great and no obtrusive ads, unlike Yi Kami where the app is full of ads

### 5/5 — Excellent

*2025-05-16, version 5.6.2*

I am very happy with this app.Really easy to connect.Still deciding whether to buy the subscription but it may be worth it.I would recommend getting a cooau camera and I never regretted my decision.Smart,safe.Thanks COOAU

### 4/5 — Timeline bar

*2024-11-18, version 5.4.0*

New user here.  The camera works well and I am quite happy with it to at this early stage.

The one item that I would encourage you to upgrade is the timeline bar.   The red colour line which indicates recording is almost impossible to see it needs to stand out more than what it currently does. I would also like a button which automatically forwards the timeline to the next recording.

Can you please add a feature to disable the light from turning on

### 5/5 — Great Camera

*2024-09-09, version 5.4.0*

Very easy to set up and good quality pictures - software easy to use

### 5/5 — Servallanse

*2024-07-04, version 5.4.0*

Easy to put into place,at the moment is working fine connected to my phone and iPad with good clarity about to connect to wife’s phone c how it goes.

### 5/5 — User friendly app

*2024-06-28, version 5.4.0*

The app is not complicated and doesnt freeze as well.

### 5/5 — Fantastic product

*2024-05-04, version 5.2.2*

So easy to set up and install. Fantastic camera for the price. Recommend the solar panel as well.

## Most critical reviews (10 lowest-rated)

### 1/5 — Subscription

*2026-07-04, version 6.1.0*

They make it hard to cancel the monthly subscription and got my bank hacked from China.

### 1/5 — No Motion

*2025-10-12, version 5.6.2*

Seldom picks up motion and I paid for cloud and AI. Only records direct events.  Unlike Nest, you can’t scroll back to see prior events.  Nest and most cameras record 24/7

### 1/5 — Get what you pay for!

*2023-12-04, version 5.1.0*

Long delay on doorbell even after updating, rebooting. Visitors long gone before doorbell rings.

### 1/5 — Can’t connect to cameras since app update

*2023-11-01, version 5.1.0*

Oct 31st 2023, app update broke all my cameras, can’t connect to any of them. All we’re working fine moments before the app update.

### 1/5 — Won't connect to WiFi

*2023-10-31, version 5.1.0*

Was working fine for a year. Now says camera not found and won't connect.

### 1/5 — Since update today our app is saying failed to load

*2023-10-31, version 5.1.0*

Failed to load > Reload > Poor Network, Please check the network. 

No Cooau Wireless doorbell even showing on the app. Was working fine until the new update! 

Please fix this immediately.

### 1/5 — Refuses to connect ZS-GQ3 cameras.

*2023-01-08, version 4.5.0*

Title says it all. $400 worth of new cameras rendered worthless.

### 1/5 — Not working - Use Cloud Edge instead

*2022-11-20, version 4.2.0*

The camera works great but I am finding that on an iPhone when I open the Cooau app it asks me to Log In without giving me a chance to Register anywhere.
Thank god I found a comment here mentioning the Cloud Edge app and it worked straight away.

### 1/5 — Horrible

*2022-01-11, version 3.1.0*

I tried several times to get
the camera onto my
network. Every time the
app reported that it failed
to connect. Finally, I saw
the camera light go blue
indicating it had a WiFi
connection, but the app
still said it had failed. I
checked my network and
found that the camera
was indeed online, but
the app couldn't find it. I returned the device today.

### 1/5 — App can’t find camera

*2021-06-01*

I tried several times to get the camera onto my network. Every time the app reported that it failed to connect.  Finally, I saw the camera light go blue indicating it had a WiFi connection, but the app still said it had failed. I checked my network and found that the camera was indeed online, but the app couldn’t find it. If I don’t get this resolved soon I will have to return the camera.

## Most praised reviews (10 highest-rated)

### 5/5 — Real nice camera.

*2026-07-06*

It connected in minutes. Nice color picture. Pans up and down. And zooms. Takes a screen shot if there is movement   It’s comforting to be able to see your outdoor surroundings without running to a window or door.  I bought more.

### 5/5 — MSA

*2026-07-05, version 6.1.0*

Very useful and very Safe for any Evidence

### 5/5 — Good job

*2026-06-24, version 6.1.0*

A+

### 5/5 — Fantastic camera

*2026-05-28, version 5.9.1*

Really is excellent! We live in a very rural area and the reception was surprisingly good to access the images and the images are sharp even in the dark- fantastic! Would recommend!

### 5/5 — cámara

*2026-04-27, version 5.9.1*

excelente

### 5/5 — Just installed yesterday

*2026-03-28*

So far I really like them. Very easy to install with 2 screws.

### 5/5 — Great camera!!

*2026-02-28*

Way better then ring and wize !!

### 5/5 — Amazing app

*2025-11-30*

My husband and I bought a security camera from COOAU after we were robbed. And, I so happy we went with this brand. We got the solar panel one and we couldn’t be happier. Camera quality is amazing and we can talk through the app. Best decision ever.

### 5/5 — Appreciate

*2025-11-30*

I love this app and camera. I get notifications all the time with clear videos and pictures. I appreciate the fact that you don’t have to pay for a monthly membership.

### 5/5 — App does everything it needs to.

*2025-11-22*

The camera app is easy to connect camera to and has everything laid out organized. Easy to navigate

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*
