# Cookie Calls — user reviews

> 111 indexed App Store user reviews of Cookie Calls by Sesame Workshop (Apps), rated 4.30/5 from 184 ratings.

- Source: https://appshunter.io/ios/app/cookie-calls/id578982065/reviews
- App overview in markdown: https://appshunter.io/ios/app/cookie-calls/id578982065.md
- Rating breakdown: 5★ 132 · 4★ 15 · 3★ 14 · 2★ 5 · 1★ 18

## What do users think of Cookie Calls?

Overall sentiment: mixed

**Pros**

- 😊 Children love the app and find it entertaining
- 👍 Easy to use interface for toddlers
- 🎭 Engaging character interaction with Cookie Monster
- 📱 Works well as a distraction tool for kids
- 💰 Affordable pricing at $0.99-$2.99
- 🎓 Helps with learning habits (brushing teeth, eating vegetables)
- 📹 FaceTime-like feature kids enjoy
- ⭐ High engagement and repeat usage among young children

**Cons**

- 🐛 Frequent app crashes and freezing issues
- 🔊 Audio/sound not working on some devices
- 💳 Unexpected charges and subscription issues
- 📉 Limited content variety (only few calls/videos)
- ⚠️ Outdated app with poor update support
- 🚫 App won't open on certain iOS versions
- 💸 Confusing in-app purchase model
- 🎯 Limited interactivity - one-way monologues
- 🔄 Scheduler feature doesn't work properly

**Commonly reported bugs**

- App freezes and becomes unresponsive
- App crashes immediately upon opening
- No sound output despite volume being on
- Calls hang up instantly when attempting to answer
- In-app purchases fail to download
- Scheduler/reminder feature malfunctions
- Repeated calls after one ends (infinite loop)
- Parent access feature broken after updates
- Incompatible with iOS 13 and older iOS versions
- Update causes app to crash on iPad

**Most requested features**

- Two-way conversation with Cookie Monster
- Voice interaction and speaking capabilities
- More character options (Elmo, Big Bird, Bert and Ernie, Oscar the Grouch)
- More video content and variety of scenarios
- Spanish language support
- Ability to schedule any downloaded calls
- Random call times during the day
- More free content bundles
- Additional fruits and vegetables content for picky eaters
- Classic Cookie Monster skits from original Sesame Street

## Newest reviews (14 of 111)

### 2/5 — frozen?

*2025-02-22*

the app doesn’t work for me it is just frozen. I have tried multiple times 🤷🏼‍♀️

### 4/5 — Good?

*2021-06-09*

Sometimes it doesn’t work sometimes it does

### 4/5 — Awesome!

*2021-01-30*

Please make it possible to schedule any of the downloaded calls. I’m surprised this isn’t allowed. It would also be cool if you could set it to call at random times during the day? Please make these features 🙏.

### 4/5 — Nice

*2020-07-12*

Bought everything in the app menu because my daughters love this app, wasn’t disappointed. They talk/babble right back to him. Please make more character call applications 👍 preferably Bert and Ernie

### 5/5 — doug paris

*2019-09-13*

i love this app i call people to much it helps i love cookie monster n im 39 i live alone i honestly believe cookie pics up every once in a blue moon more often than less -j.r. plankton fissil wrkshops as well

### 5/5 — Yzcvcf was fcssaOil

*2019-08-24*

Ydhdhffsc

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### 5/5 — Like a real call

*2019-07-11*

My daughter and son love it so much because they like pretending to actually call Cookie Monster

### 5/5 — Buy this app

*2019-06-17*

My kids love it and there 8 years old

### 5/5 — Cookie Calls Special App

*2018-11-11*

Rickey Howard

### 4/5 — Grandson loves it

*2018-10-25*

Maybe a double edged sword. He loves Cookie but we have to limit his screen time. For twenty months old he knows what and when to swipe.

### 5/5 — Cookie Monster Call

*2018-02-12*

If my grandson as a two year old not getting a Elmo Call  it is a Cookie Monster Call . They are close friends of my grandson . He will always make time for them . He loves them and they love him . Santa Clause May never come close .

### 3/5 — Won't let me update

*2017-03-12, version 2.3*

My kids enjoy this app, but it won't let me update it. I have had this for a few years and it just won't update.

### 5/5 — Fun for our little guy.

*2017-02-11*

Cookie Monster is a favorite of our family's and this app delivers.

**Developer response:** Hello, 

Apple just recently gave publishers the ability to respond to users so we wanted to thank you for the kind review. When our efforts pays off by fulfilling the need of a parent and child, there is no feeling better for us. So, thank YOU!

Sesame Workshop Apps Support

### 5/5 — Just delete and re-download

*2017-01-06, version 2.7*

After the December update the app would constantly crash after opening. I deleted the app and re-downloaded the app. Now it works!

## Most critical reviews (10 lowest-rated)

### 1/5 — And add big bird and grover blue furry friend monster

*2023-06-13, version 3.5.1*

and Oscar the grouch

### 1/5 — Doesn’t work at all

*2022-08-27*

I would like a refund. The app legit doesn’t work at all.

### 1/5 — Some weird glitch

*2022-08-19*

I bought almost everything and when a call ends Cookie Monster calls again and again with the same call. Now I’m not no coder or anything but I think it’s something with the scheduled calls in the parents menu.

### 1/5 — Don’t buy

*2022-02-15*

Stupid and absolutely not useful application, it takes about 2 minutes to listen to 6 samples… and that all

### 1/5 — Mystery Charges

*2021-10-05*

The app just charged me $2.99, but I haven’t subscribed, I can’t cancel a subscription anywhere in my Apple ID and nobody made an in app purchase. We haven’t opened the app on days. Seems a bit dodgy, I hope I don’t keep getting charged! If I do I will need to get Oscar involved :/

### 1/5 — Will not open, iOS 13

*2019-09-22*

Force closing immediately when attempting to open.  Deleted and downloaded again, same result. Running iOS 13, iPhone 8.

### 1/5 — Update crashed app

*2017-01-04, version 2.7*

The app closes as soon as it opens since new update.

### 1/5 — Awful

*2016-12-28, version 2.7*

Worked for a little while, now it won't even open. I paid for this app & it doesn't work at all.

### 1/5 — Needs fixing!!

*2016-12-24*

My son loves this app, but it hasn't worked since the last update. If it isn't fixed soon I'll be looking for a refund on the in app purchases I forked out for.

### 1/5 — Horrible

*2016-12-13, version 2.7*

Crashes when I attempt to open it.

## Most praised reviews (10 highest-rated)

### 5/5 — I love this game now, but it’s a little bit annoying sometimes

*2025-01-22*

Hi, I like Cookie Monster calls. It’s just when he gives me a lot of notifications. I really want more updates more features. and can you make it so I can actually talk to Cookie Monster and say hi to him and let him talk to me just add a speaker to it and yeah please I really want him to actually say hi to me and I’m I want him to ask me how was my day and all sorts of stuff and I really want him to know what I’m doing in my life. Thank you for reading this reveal. Please give this to Cookie Monster calls thank you very much please give this game an update. I really want to.

### 5/5 — Hello cookie

*2024-12-22*

This app is so fun I have one suggestion though maybe you could make more free bundles and besides that there’s nothing wrong so if you don’t like it, just throw two dollars away and delete it but it’s so fun even though it cost money it’s worth it so download.

### 5/5 — Hello cookie

*2024-12-11*

This app is so fun I have one suggestion though maybe you could make more free bundles and besides that there’s nothing wrong so if you don’t like it, just throw two dollars away and delete it but it’s so fun even though it cost money it’s worth it so download

### 5/5 — I love it

*2023-02-17*

Always did 🫶🫶🫶🫶

### 5/5 — I love Cookie monster!!

*2021-04-22*

I really love cookie monster!!!! I like you can add favorites just like Elmo Calls! We love this app! Thank you!

### 5/5 — La la la la la la la la elmos world!

*2020-06-11*

When Cookie calls you it’s always a surprise,But when you grow out of Cookie calls and you delete it your throwing away two dollars as well.🍪

### 5/5 — ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

*2020-04-30*

I’m 😶😶😶😶😶😶😶😶😶😶😶........

### 5/5 — Great app

*2020-04-09*

It is a great app

### 5/5 — 👍

*2020-03-24*

It is a good game and for all the people that thought it bad just delete the game and then you just threw $2 away.

### 5/5 — Cookie Monster

*2020-03-12*

Hi my kid really enjoy you

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
