# Cookie Cutters — user reviews > 16 indexed App Store user reviews of Cookie Cutters by Cookie Cutters Franchising Inc., rated 2.80/5 from 55 ratings. - Source: https://appshunter.io/ios/app/cookie-cutters/id1273969449/reviews - App overview in markdown: https://appshunter.io/ios/app/cookie-cutters/id1273969449.md - Rating breakdown: 5★ 18 · 4★ 5 · 3★ 5 · 2★ 2 · 1★ 25 ## Newest reviews (1 of 16) ### 1/5 — Doesn’t Work *2021-11-22, version 7.38* I’ve never had a problem with this app until recently. It doesn’t work anymore!! Nothing comes up, just a blue line that moves across the screen. No updates are available either. ## Most critical reviews (10 lowest-rated) ### 1/5 — Non working app *2025-11-22, version 8.22* They say to sign up for loyalty rewards download the app but the app always says it’s no longer working. I come here often for my kids hair cuts and would love to earn rewards and save money if I can ### 1/5 — Doesn’t work *2025-10-24, version 8.22* None of the options work I can’t log in or see my profile or anything ### 1/5 — Glitchy and rarely works *2025-08-23, version 8.22* My son loves going to cookie cutter to get his hair done. However, it is very difficult because making appointments and checking our time is only through the app. I have had to download an uninstall this app more times than I can even count. Even after that, I rarely can get through the app because it freezes. ### 1/5 — “This App is no Longer Available” *2025-02-11, version 8.2* I’ve been trying to set an appointment for several days. Each time I open the app, there’s an empty screen with the message “this app is no longer available.” ### 1/5 — Garbage *2024-11-01, version 8.2* Even when it lets you sign in it’s awful. I booked two slots back to back two months out and it allowed someone else to come in later and book between my two bookings. Uninstall. ### 1/5 — So frustrating *2024-09-21, version 8.1* The app used to work but hasn’t for awhile now. So frustrating that I can’t book an appointment and I have to call to schedule. Makes me want to just book somewhere else that’s easier to book appointments instead of trying to have a conversation with my screaming kids in background. ### 1/5 — App doesn’t work *2024-07-07, version 8.0* I used to love using this app to make hair appointments for my kids. It was super easy to use. But now the app doesn’t work at all, just a blue line goes across the page and it says app is no longer available ### 1/5 — It used to work *2023-10-14, version 7.38* It used to work but now it does not. A blue loading ball rolls across the screen but never actually loads. I was hoping an update would solve the issue but it has been like this for months. ### 1/5 — Broken app *2023-08-20, version 7.38* App is the garbage doesn’t work and the people there are very rude and would not recommend going to any of them ### 1/5 — Doesn’t work *2022-04-21, version 7.38* Doesn’t work ## Most praised reviews (5 highest-rated) ### 5/5 — GREAT *2025-09-25, version 8.22* Look this app so dope that I’ve been trying to do a deep dive into the company that created it. Lol 15 minutes out of my morning. This app is really good. ### 4/5 — Pre-paid card *2023-11-22, version 7.38* The app won’t let me add a new card to see my balance. ### 3/5 — Needs Upgrades *2019-08-03, version 7.30* It’s great to be able to pick who you want to cut your hair if you’ve been there before. It would be great if you could see what time you scheduled your appointment for, and to be able to change or cancel the date/time without having to call the store. ### 2/5 — App needs some work *2023-10-09, version 7.38* App is good about setting appointments but makes you fill out all of your information almost every time you make an appointment, even though you are signed in. ### 2/5 — Prices not shown *2023-02-02, version 7.38* Made an appointment, haven’t gone yet. Had to call to get the price and no one answered. So we will see. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*