# CookUnity: Meals by Top Chefs — user reviews > 592 indexed App Store user reviews of CookUnity by CookUnity, rated 4.80/5 from 17,971 ratings. - Source: https://appshunter.io/ios/app/cookunity-meals-by-top-chefs/id1103061273/reviews - App overview in markdown: https://appshunter.io/ios/app/cookunity-meals-by-top-chefs/id1103061273.md - Rating breakdown: 5★ 15,333 · 4★ 1,801 · 3★ 307 · 2★ 127 · 1★ 403 ## What do users think of CookUnity? Overall sentiment: mixed **Pros** - 🍔 Great food quality - 🌟 Variety of meal options - 🕰️ Convenient and time-saving - 🧠 Helps with meal planning - 🤩 Exciting new dishes to try **Cons** - 🐛 Buggy and unreliable app - 🤖 Poor customer service - 💰 Expensive for the value - 🚚 Inconsistent and poor delivery - 🤢 Food quality issues **Commonly reported bugs** - App crashes and freezes - Incorrect order details and pricing - Delivery issues and missing items - Inability to log in or access account - Glitches in meal selection and ordering **Most requested features** - Calendar view for order history - Ability to easily filter by dietary preferences - Option to reorder past meals - Improved delivery tracking - Easier subscription management and cancellation ## Newest reviews (18 of 592) ### 3/5 — Filtering options *2026-08-16* Can you please add a filter so that we can filter spicy vs non spicy meals? ### 3/5 — Sad that this is the best out there *2026-08-15, version 7.9.1* Food arrives warm, delivery drivers are unprofessional, and the website and app are buggy, but this is still the best food delivery service that I’ve tried, and I’ve tried a lot of them. No packing waste, biodegradable trays that can go in the oven, larger menu than competitors, but I still find myself having to reorder the same thing fairly often. ### 2/5 — Found HAIR in food 🤮🤮 *2026-08-13, version 7.9.1* Just like any other food service it just gets old after a few weeks. My last order came last Friday and most of the meals expiration date only gave me a few days to eat 6 meals. Does not matter though as I was eating the Pork Shoulder and Mac&Cheese I literally pulled a fairly long black HAIR out of the pork. I'm traumatized. Make sure you check your food for HAIR 🤮🤮 ### 1/5 — Not the best experience *2026-08-08, version 7.9.0* Can’t resolve my problem. The app is easy to order and pay, but if you have any issues after that, forget it. AI is your only recourse. Maybe try using human beings to solve problems. I had a simple conflict, that could have easily been solved if there was a human being to answer questions. Instead I’m so frustrated texting to a computer. I WILL NOT put myself through this again. I haven’t even tried a meal yet. ### 4/5 — Great App, couple of suggestions *2026-08-08, version 7.9.0* The app is fairly smooth. I enjoy the convenience of it! Two things I would love to make it better: 1) Would be great to be able to hide meals from the list that you’ve tried and maybe they aren’t for you, or you know you would never order it because you don’t like a major ingredient. Would also help make sure they don’t get sent if you forget to update your order. 2) It doesn’t appear that you can review meals in the app. I can add an item as a favorite, but cannot rate or review anything. It would be nice to be able to provide feedback in the app. ### 1/5 — Too many pop ups *2026-08-05, version 7.9.0* The pop ups that keep appearing on every page change are beyond annoying. Let me do what I am doing first before you hammer me with upsells and other screens that have nothing to do with what I am trying to accomplish. Why if I am opening up the cart do I need an “ad” to appear to tell me to add something new? Let me go to the cart and do what I need to do. So annoying I might just cancel this because of this alone! ### 1/5 — Bad meal quality, not a good meal prep alternative *2026-08-04, version 7.8.2* Meals were gross and all except 1 went bad within 3 or less days. This meal service sucks. ### 1/5 — Just don’t *2026-08-02, version 7.8.2* Once they have your card info, it’s extremely difficult to actually cancel your subscription. They obfuscate the cancel process and will happily keep charging you for items you didn’t select, instead of waiting for your confirmation! Now I have weeks of food sitting at an elderly persons door, rotting away while they are in another state getting medical treatment. Saw a ghost order got placed on my account, contacted same day, they refused to cancel saying they were going to send them out regardless, even after explaining the situation. When will these companies learn that Indian call centers and AI assistants only ruin the customer experience. Entire business model revolves around getting your credit card in their system. Run far far away ### 1/5 — READ-YOUR PRIVATE DATA IS AT RISK *2026-08-01, version 7.8.2* 17.6 million cook unity customer names, emails, address, phone numbers and other private information was part of a recent hack and mishandling of private information with the underlying exploit still active. The company still has not given notice to customers and their inaction is damaging to millions of people. The alert has been active since June 1st 2026 ### 1/5 — Lack of support and misguiding information *2026-08-01, version 7.8.2* Twice I tried to refer people for a challenge and twice I was told that the referrals didn’t count because the orders were placed in time but the charge hadn’t gone through yet despite the bank hold. It is incredibly frustrating especially since you can’t speak to anybody on the phone for help. The app continues to say that I have time to refer people despite the impossibility of it completing in time. Incredibly misleading by them ### 3/5 — Great - except… *2026-07-29, version 7.8.1* My only real complaint is the delivery experience. My deliveries are only available on Wednesdays, and the estimated delivery window is almost never accurate. Even when I click the tracking link to see the “next stop” time, it ends up being several hours later than what’s shown. It makes it really difficult to plan my day, especially when I’m working. Living in Arizona, I’m also a little concerned that the meals are delivered in a black insulated bag with ice packs rather than a box with dry ice. While the food has generally arrived cold, the combination of the extreme heat and unpredictable delivery times makes me worry about how long the meals are sitting outside. If CookUnity could improve the delivery tracking accuracy and packaging for hotter climates, it would easily be a 5-star service for me. ### 1/5 — The App is Frustrating! *2026-07-24, version 7.8.0* I’m canceling service because of the app. You cannot find or order from your favorites. You loose items that were already selected. It’s definitely not worth the aggravation ### 1/5 — Worst App Ever!!! *2026-07-24, version 7.8.0* There are so many bugs that the app is basically useless. You can’t order from your favorites you can’t find your favorites. The fact that. You can’t basically place an order without getting frustrated is ridiculous. I’m canceling my subscription because using the app is not worth the frustration. The food is average. ### 1/5 — Food Is Great, The App Is Terrible *2026-07-18, version 7.7.0* Absolutely terrible UX in the app to the point where I feel discouraged to want to order. You cannot simply login and modify your order and select confirm. Multiple things pop up to upgrade this or upgrade that or if you want to only have 6 meals compared to 8 you can’t click confirm, you have to modify your plan first. Which again takes you through multiple pop ups of suggestions instead of simply being able to modify your plan. And only then are you able to go back to your cart, find it’s been reset and you have to remove and read again. An absolute nightmare. The site version is just as bad. ### 1/5 — Too much upsell *2026-07-16, version 7.7.0* Why won't you let us filter out premium items??? ### 3/5 — Fine, with occasionally terrible UI *2026-07-15, version 7.7.0* The app works fine overall, but its ui can be clunky on mobile. This is at its prime with pausing plans. The UI elements that are trying to provide CTAs away from pausing your plan are so large that you LITERALLY can’t do anything but click on them or cancel. They essentially block you via the front end. Until they remove this I’m keeping my score, but may reevaluate otherwise. ### 1/5 — Scam *2026-07-13, version 7.7.0* I feel as if this is a scam, I just opened the account placed a order, I fixed my schedule and I’m not gonna get a refund on a mean i skipped. I just opened it and it can’t be cancelled and yall are not an able to be contacted ### 1/5 — Confusing app *2026-07-10, version 7.7.0* Paused my subscription for week and an order is being delivered while I’m on vacation. ## Most critical reviews (10 lowest-rated) ### 1/5 — Forced into a subscription just by opening the app *2026-09-05, version 7.11.1* I opened the app after being a former user. It automatically opted me into a subscription and changed me even though I made no selections or placed any orders. This is an awful and greedy design to optimized to take money from users. ### 1/5 — Horrible *2026-09-02, version 7.11.0* I skipped my service twice and still got charged over a hundred dollars each time I’m not the only one who’s said this the app is trying to take everyone’s money regardless of if they want anything.. horrible and I wouldn’t sign up because there’s going to be charges unaccounted for in your bank account!! This app is a scam period! ### 1/5 — Horrible Service *2026-08-30, version 7.10.1* Customer Service is horrendous. Sends duplicate meals and sometimes 3 of the same meal. Yes I have completed the taste and preferences profile. I asked for a 50% refund for one week’s meals due to repetitive nature week after week. They gave me a lot of excuses and zero help. I had been with them for over a year. Zero stars for customer service! ### 1/5 — Scam app *2026-08-29, version 7.10.1* It automatically enrolls you into a subscription when you make an account and they don’t make it clear. So after you order once they will auto send you food very week. ### 1/5 — Poor customer service *2026-08-26, version 7.10.0* The app is glitchy and slow. Even in NYC there aren’t that many good options to choose from I just eat the same things every week and sometimes I forget to choose and it auto selects… also customer service is bad ### 1/5 — Beware if you have allergies *2026-08-25, version 7.10.0* Their app recommended a chicken & dumpling dish to me when searching for chicken protein. I have my profile set up to note I’m allergic to fish and shellfish. I heated it up and almost ate it when I saw the package sleeve notes it contains fish. I searched hockey protein options again to see if I missed something. Next time other icons on the page you scroll was a tiny red dot with a slash. You have to go into each individual meal details to really see it contains fish. Why was it recommended as a meal option for me in the first place? ### 1/5 — Terrible Customer Service—Avoid This Company *2026-08-23, version 7.10.0* My mom accidentally reactivated her account, and she didn’t even know that food had been ordered until it was delivered to an old address. When she contacted support, they refused to refund her and responded in a dismissive way that essentially blamed her for not being more careful. A reputable company should make its reactivation and ordering process clear and help customers when an honest mistake happens. Instead, this experience felt deceptive and completely lacking in compassion. I’m canceling my account and telling my friends and family not to use this service. ### 1/5 — Great food, horrible app *2026-08-21, version 7.9.1* If only the app were as gourmet as the food! The app (even after several “updates”) is buggy, hard to navigate, and needlessly convoluted. With all the money we pay for the great gourmet food, you’d think Cook Unity would find a good app developer. It’s getting to the point where o may cancel my membership. ### 1/5 — There is NO "What's New" tab in app or on website *2026-08-11, version 7.9.0* Help! There is NO "What's New" tab in my app. I know exactly where it SHOULD be and it's not there. How can I get a human to fix this issue?? ### 1/5 — Shares your email with spammers *2026-08-10* Generated emails using iCloud for cook unity specifically, cook unity appears to share your information with 3rd parties. ## Most praised reviews (10 highest-rated) ### 5/5 — The best ready meals *2026-08-12, version 7.9.1* I’ve done Factor prior to CookUnity and it’s not even close. CookUnity is SO MUCH BETTER. The options are better, shipping is better, the food tastes better and has more protein than factor. The cost is the same if not less! This is absolutely the way to go if you’re looking to buy meal ready meals. ### 5/5 — Great Service *2026-07-24, version 7.8.0* Just cancelled my subscription after a year and a half. I’ll be moving across the country and can’t afford a meal delivery service. Out of all of the ready-made meal services, CookUnity absolutely can’t be beat. The selection is massive and great for picky eaters. They have a four meal plan, so you don’t HAVE to pay a minimum of $80 per week. The food comes fresh and is delicious. Very sad to go. Would recommend. ### 5/5 — You can’t beat it *2026-06-10, version 7.5.0* Discovering Cookunity was the best thing I’ve done in awhile. I did research & compared against other food delivery services & nobody is coming close to the connivence, variety & flavor that cook uniity offers. I’ve been able to save so much time & money & tried so many new delicious meals! For the price you cannot beat having restaurant made meals straight to your door that you can pop right in the oven. I’ll be sticking with Cookunity for sure ### 5/5 — Better than Factor *2026-05-14* The food is very delicious and nutritious. I really like it. Sometimes the app can be a bit buggy but overall its good. ### 5/5 — So good *2026-04-24, version 7.2.0* I started getting my food from CookUnity because of the packaging, the food is delicious, but I love that they are not serve served in plastic bowls ### 5/5 — Happy Camper *2026-04-24, version 7.2.0* I always get excited on delivery day. 9 out of 10 meals are home runs. They are not perfect but way better than the competition. I love to cook but the cost of preparing one meal can cost as much as the whole week of Cook Unity. One meal in a good restaurant for two will cost more than a week of Cook Unity. And the dishes are delicious. I have a short rib addiction. Have you ever prepared short ribs? Hours to cook . Time consumption, expensive ingredients, waste, cleanup. Cook Unity has 5 or more short rib dishes ready in minutes. One amazing thing I can count in a world gone insane. the time consumption,cleanup and the waste. I have a short rib addiction. Braising them takes hours to cook to perfection . Cook unity has 5 short rib dishes that are insanely delicious and they take 2 minutes. If you haven’t tried Cook Unity you should. One amazing thing in a world that has gone insane. I Love Cook Unity! ### 5/5 — Food was amazing *2026-04-18, version 7.2.0* Great tasting food. All six meals were delicious. ### 5/5 — Delicious food *2026-04-14, version 7.1.0* So far I am really pleased with Cook Unity … I love the choices offered … only thing I wish they used another fish besides Tilapia … yes, I see the salmon but for numerous dishes they use farm raised Tilapia … ### 5/5 — Great app *2026-04-14, version 7.1.0* Meals look appetizing, easy to categorize, great selections, you can actually see reviews, and unlike the factor app, it actually works! ### 5/5 — Good food fresh *2026-04-14, version 7.1.0* We are pleased with the meals, fresh foods, and quantity. All exceeded our expectations. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*