# Cool Connect > Air conditioner management, service booking, and product purchasing for Carrier and Midea brands. (iPhone/iPad app by CARRIER MIDEA INDIA PRIVATE LIMITED.) - Source: https://appshunter.io/ios/app/cool-connect/id1556581312 (this page in markdown: same URL + `.md`) - Developer: [CARRIER MIDEA INDIA PRIVATE LIMITED](https://appshunter.io/developer/1400656959) - Category: Lifestyle - Price: Free - Rating: 1.35/5 from 151 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 21 MB - Languages: Bangla, English, Hindi, Malayalam, Tamil, Telugu - Released: 2021-03-11 - Data updated: 2026-07-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cool-connect/id1556581312/reviews.md ## What is Cool Connect? CMI Cool Connect consumer application is designed and developed to serve consumers to • View Carrier and Midea brand air conditioners installed at home • View product information/Warranty Information/Service Information • Book service - Installation/Preventive Maintenance/Breakdown • Track service calls • Buy a new room air conditioner • View latest range of Carrier and Midea brand air conditioners • View product and remote usage videos • Provide feedback about CMI service • Maintain multiple addresses where products are installed ## Key features - View installed ACs - Access product and warranty info - Book installation and maintenance - Track service calls - Purchase new air conditioners - Watch product usage videos ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/cool-connect/id1556581312/reviews.md ### 1/5 — Not able to register *2026-05-19* Why is there no option to register? It’s directly showing login page. ### 1/5 — Fake Scam *2025-04-25* This is a fake app used by scammers to call you and pretend they are from carrier service center and ask for money online in advance before sending a technician. Don’t use this app they are collecting the data and scam you in different ways. Carrier brand doesn’t have any app for ios. ### 2/5 — App crashes *2024-06-27* App crashes frequently . When checking service history .. ### 5/5 — AC INSTALLATION *2024-05-08* Very good service and professional executive person has been send for Installation job has done very good ### 1/5 — Waste of app and time and money *2024-05-07* Product is fine But customer support is too much bad experience. If you call to customer service it will give another number Whatsapp And it will not help any way ### 1/5 — AC installation *2024-04-24* I have purchased AC all most 2 weeks back till now no one turned up to installation and the person assigned by them wont pick the call , it a very worst service for the company side for installation only they are not turning up means in further if any repair comes definitely the wont attend they are just cheating the customer,so kindly don’t buy this company products. ### 1/5 — Logging in the App does not working *2024-04-20* I have been trying to log-in the App since I purchased the AC but I am unable to log-in . There is no Registration link to register and if I try to login through OTP it’s just hangs but OTP is sent to the mobile but no screen to enter the OTP. ### 1/5 — Very bad app *2024-03-12* I have downloaded this app today and it’s not working at all. Not giving list of States n Cities to select and without that I m not allowed to move ahead. I have tried this more than 10 times ### 1/5 — Dnt even lets you register *2023-09-20* When you try and register the app doesn’t let you input the state and city. It is a blank drop down and you can’t type in that field either. I’m now clueless how to use this app for a complaint or registered myself. Please fix this. ### 1/5 — Funny and waste application *2023-06-14* This app is terrible. Logging in is impossible. The experience of purchasing the air conditioner itself was dreadful. The AC was malfunctioning, so I filed a complaint. However, no one responded, and I was instructed to send an email, which also received no response. Then I was advised to use this app to raise and track my complaint. It's incredibly frustrating because I can't even log in. This is a complete waste of time and the service is the worst I have ever experienced. ## Frequently asked questions about Cool Connect ### What can I do with Cool Connect? Cool Connect allows you to view your installed Carrier and Midea air conditioners, access product and warranty information, book installation and maintenance services, track service calls, and even purchase new air conditioners. You can also watch product usage videos and provide feedback on CMI service. ### Can I manage multiple air conditioners with Cool Connect? Yes, Cool Connect allows you to maintain multiple addresses where products are installed, enabling you to manage all your Carrier and Midea air conditioners in one place. ### How do I book a service appointment using Cool Connect? You can book various services such as installation, preventive maintenance, or breakdown repairs directly through the app. Simply navigate to the service booking section and follow the prompts to schedule your appointment. ### What brands of air conditioners are supported by Cool Connect? Cool Connect is designed specifically for consumers who own or are interested in Carrier and Midea brand air conditioners. ### Can I buy a new air conditioner through Cool Connect? Yes, the application provides the functionality to buy a new room air conditioner directly. You can also view the latest range of Carrier and Midea brand air conditioners available. ### How often is Cool Connect updated? The latest version of Cool Connect is 2.7.4, which was last updated on February 18, 2025. Updates typically include bug fixes and feature enhancements to improve user experience. ### What is the age rating for Cool Connect? Cool Connect has an age rating of 4+, making it suitable for a wide range of users. ### Does Cool Connect have ads? The provided data does not indicate the presence of advertisements within the Cool Connect application. ## Version history (last 1 release) ### 2.7.4 — 2025-02-18 Bug Fixes and Improvements. ## More apps by CARRIER MIDEA INDIA PRIVATE LIMITED - [Carrier Wi-Fi-CMI](https://appshunter.io/ios/app/carrier-wi-fi-cmi/id1400656960) - [Midea-Wi-Fi-CMI](https://appshunter.io/ios/app/midea-wi-fi-cmi/id1594392843) All apps by CARRIER MIDEA INDIA PRIVATE LIMITED: https://appshunter.io/developer/1400656959 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*