# Cool Spin Slots — user reviews > 337 indexed App Store user reviews of Cool Spin Slots by Eternal Boom Limited, rated 4.63/5 from 7,169 ratings. - Source: https://appshunter.io/ios/app/cool-spin-slots/id6738942733/reviews - App overview in markdown: https://appshunter.io/ios/app/cool-spin-slots/id6738942733.md - Rating breakdown: 5★ 5,882 · 4★ 567 · 3★ 349 · 2★ 119 · 1★ 252 ## What do users think of Cool Spin Slots? Overall sentiment: positive **Pros** - 🚀 Fast redemptions - 💡 Fun and easy games - 👍 Great platform **Cons** - 🐛 Not allowed in certain regions - 🐛 Verification issues - 🐛 Difficulty contacting support **Commonly reported bugs** - Inability to continue playing after initial spin - Verification failures **Most requested features** - Dark mode option - More frequent payouts ## Newest reviews (10 of 337) ### 3/5 — What? *2026-02-04, version 2.1* Used to be a fun site but I guess they lost the license to use like 90% of their games cause they’re all gone. What happened to all the games on your site??? ### 3/5 — DO NOT PLAY THIS GAME *2026-01-28, version 2.1* Nvm I made a review that was not true I got paid but it took 72 hrs the email statements 24hr but that’s not turn it’s really 24 hrs after the succeeded email ### 1/5 — REDEMPTION *2026-01-21, version 2.1* This use to be one of my Favorite apps to play..I’m still waiting on 3 Redemption $211, $186, $160…As of September 8, 2025 nothing yet..I have tried and tried to contact customer support no one has responded to me yet…My next option is to contact someone higher than support and see if I can sue for my Redemption…Don’t play this app you will never get ex your money 😡😡😡😡😡😡😡 ### 1/5 — Terrible game *2026-01-18, version 2.1* "This game is rigged. You have to win $150 before you can cash out, which feels impossible. I was winning at first, but then I started losing non-stop. This is no good, and I've deleted the app." ### 1/5 — No Customer Service At All *2026-01-17, version 2.1* So everyone knows all these slot games especially this one allow players to win fairly easy to draw you in. Once you’ve won once or twice they make it so you can never win again. Started with $93.00 and lost every spin doing $0.10 bets. Tbh maybe won like 5 spins and by that won $0.10. Reached out to customer service asking how mathematically possible does this happen? THAT WAS OVER A MONTH AGO AND STILL TO THIS DAY THEY HAVENT RESPONDED TO MAYBE 20 Messages of problems in the app. Maybe here they will respond they sure as heck won’t in the app ### 1/5 — Unable to redeem *2026-01-16, version 2.1* Be alert everyone, this app unable to redeem it ### 2/5 — It was great until it wasn’t.. *2026-01-14, version 2.1* Wow what a 180 turn, now all it does it takes takes takes. It’s like you deposit and in a blink of an eye it’s gone, really started at the beginning of the year. Bots win more than actual people. I don’t expect to win big all the time but my goodness at least let us play! ### 1/5 — They took away the only thing that made me happy as far as games go. *2026-01-14, version 2.1* After winning hundreds of dollars and spending hundreds of dollars I log in to find out that my state CA is no longer allowed to cash out. What a bummer . They have the audacity to tell me if I travel to any other state I could play and win . Baloney ### 1/5 — Impossible to win *2026-01-14, version 2.1* This is the worst online casino ever ### 1/5 — Cool spin slots *2026-01-12, version 2.1* Worst game ever win 1500. And can’t get paid out. Then no customer support. Scam 100 percent ## Most critical reviews (10 lowest-rated) ### 1/5 — Do Not play if you expect to get paid *2026-02-04, version 2.1* I played I won and still no pay I contacted their support team no response keep your money to yourself unless you want to be sold short ### 1/5 — PayPal isn’t showing up *2026-02-01, version 2.1* When I won the first time PayPal also was an option to redeem my winnings and it worked. The second time I won I went to go redeem it but it only gave the ACH card as an option, but trying to redeem it to my PayPal account. & I deposited $60 of MY money. ### 1/5 — Not very good customer service *2026-01-27, version 2.1* Been trying to get ahold of someone for over a week to fix an issue but I’ve been ghosted. :/ if I can get this issue resolved I’ll update my review. ### 1/5 — Total Trash *2026-01-24, version 2.1* Complete waste of time and money! The up most fraudulent slot app I have seen yet. Do not play here it’s clearly rigged! You only lose at Cool Spins ### 1/5 — Scam *2026-01-24, version 2.1* You don’t get your money when you win ### 1/5 — No redemption *2026-01-24, version 2.1* Redeemed and never received the money. Contacted customer service and no response after I sent screenshots of the winnings. ### 1/5 — Horrible Customer Service *2026-01-22, version 2.1* I’ve been trying to get ahold of Customer Service for almost a week and I have not gotten a single response. Hello? Is anyone there? ### 1/5 — Support does not respond *2026-01-22, version 2.1* I have been reaching out for a few days about my failed verification and no one seems to be able to help or respond ### 1/5 — Poor Customer Service *2026-01-21, version 2.1* I’ve been playing this app for awhile now. Cashed out a couple times with no issues. I hit a decent win on 1/3 was told on 1/5 redemption was sent to my account. I’ve tried contacting customer support through the game app with no answer. I emailed customer support and was told to use the in game support for my issue. It’s now 1/8 no help on my redemption issue and still no deposit. If the issue gets resolved I’ll update my review but as it stands right now I am disappointed. “UPDATE “ finally received my redemption. Still have not had any response with any agent through the end game support for my issue. ### 1/5 — It’s a pastime *2026-01-21, version 2.1* Great for a month or two, then they rob you. Like everyone else. ## Most praised reviews (10 highest-rated) ### 5/5 — Invitation code *2026-02-06, version 2.1* ABYLEN ### 5/5 — Redemption *2026-02-03, version 2.1* Great game! Love it I have spent ALOT of money on it but customer service will NOT help you with redemption problems! I have been trying for days with success ### 5/5 — Ms Vera *2026-02-01, version 2.1* GREAT FUN GAME WIN REAL MONEY FAST PAYOUT USE MY CODE AND SEE 4 yourself. (ABSMLA ). I have won over 6 bonus range from $100-$1,000 pay out. Been playing 6months here and there. You won’t regret I promise. ### 5/5 — Real deal game!!!! *2026-01-27, version 2.1* I have been playing this game for several months now. Have cashed out actually money to my accounts without any problems at all. As long as you do what it says no problem at all ### 5/5 — Not a scam *2026-01-26, version 2.1* I thought it was a scam but I actually got my money today thanks my bad for being impatient it was the weekend I’m snowed in and was stressed out ### 5/5 — Game *2026-01-26, version 2.1* I love this game I give it a five star ### 5/5 — 🔥 *2026-01-24, version 2.1* Very good game ### 5/5 — Boom just like that! *2026-01-23, version 2.1* I really enjoy playing the game in my off time…. I didn’t expect to hit! But when I did it really paid off!!!! I love the variety of games never gets boring! definitely would recommend definitely worth it. It’s legit 100% Not just one win!!! Id: U1PN7EBY aka Tara ### 5/5 — So in Love!!!! *2026-01-17, version 2.1* This the best slots app I have played in a while. Real money and quick redemption process. ### 5/5 — So far so good *2026-01-14, version 2.1* No issue with this app so far the payouts are fair I redeemed today for the first time I’ll let you know how it goes --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*