# COOLFLY：Free Bird ID&Community — user reviews > 163 indexed App Store user reviews of COOLFLY：Free Bird ID&Community by Coolfly Inc, rated 4.50/5 from 1,068 ratings. - Source: https://appshunter.io/ios/app/coolflyfree-bird-id-and-community/id6503333127/reviews - App overview in markdown: https://appshunter.io/ios/app/coolflyfree-bird-id-and-community/id6503333127.md - Rating breakdown: 5★ 860 · 4★ 72 · 3★ 26 · 2★ 33 · 1★ 77 ## What do users think of COOLFLY：Free Bird ID&Community? Overall sentiment: mixed **Pros** - 📹 High-quality video and clear camera footage - 😊 Brings joy and emotional fulfillment to users - 🆓 No subscription required for basic features - 🐦 Great for bird identification and learning - 📱 Easy setup and installation - 🌍 Community features for sharing videos - 🔄 Regular app updates with improvements - 🎯 Motion detection and recording functionality - 🎨 Multiple mounting options available - 🌙 Works as security camera for home monitoring **Cons** - 🐛 App frequently crashes and freezes - ⏱️ Slow connection to camera (30-60 seconds) - 🗺️ Poor app navigation and confusing interface - 🔊 Audio sync issues with videos - 📍 Limited WiFi range for camera connection - 🎬 Video recording stops prematurely (2 seconds instead of 20) - ❌ Missing features after recent updates - 🤖 Unreliable AI bird identification - 📺 Cannot view multiple cameras simultaneously - ⚠️ Unresponsive customer support - 🔐 Login and authentication problems - 🎯 Excessive motion detection (wind, cars trigger recording) **Commonly reported bugs** - App timeout and internal server errors - Verification code emails not arriving during signup - App won't connect to WiFi despite troubleshooting - Videos not saving to local SD card properly - Audio out of sync when downloading or sharing videos - App constantly loading and unresponsive after updates - iPad version non-functional - Missing bird/pet/person detection alerts - Camera won't reconnect after initial pairing - App crashes when trying to delete videos - Recent update removed ability to change camera sensitivity - Notification system broken - doesn't lead to live view **Most requested features** - Multi-camera live view simultaneously - Automatic bird identification without posting to community - Delete all videos option (recently restored) - Better camera angle to see birds inside feeder - Improved app navigation and user interface - Ability to mark/tag videos by bird type - Adjustable camera sensitivity settings - Local SD card storage without cloud dependency - Instant notifications with live view access - Better documentation and tutorial videos ## Newest reviews (11 of 163) ### 2/5 — Disappointed *2026-08-14, version 4.10.0* The feeder will not stay connected. It’s hard to get it set up every other day. It was great at first but now it is too much trouble to bother with. 😢 ### 3/5 — Storage *2026-08-05, version 4.9.0* Storage fills up quickly even with paying for a subscription. Competitors do not have this limitation. ### 3/5 — Incorrect indentations *2026-07-30, version 4.8.3* Incorrect identifications I know absolutely nothing about birds, but I can identify the ones that you can’t ### 2/5 — Limited free photos *2026-07-21, version 4.8.3* This device will capture short videos of birds on the feeder but will not work for feeders more than a few inches from the camera. It is easy to setup and operate but anything over 20 seconds isn’t available without an upgrade (@$$) ### 3/5 — Camara *2026-07-19, version 4.8.3* I can see the camara in the glass so every bird looks like it has a circle or circles on it and it’s the reflection of the camara in my window. Any suggestions? I’d love to fix it. ### 4/5 — Allllmost perfect . . . *2026-07-10, version 4.8.1* Really amazing app!! I love it so much and check for birds everyday. However, the AI used in the app makes it less enjoyable for me. Personally, I think just having the 'search for bird' opinion is enough to learn about and identify the birds you see. The AI identifier (and other AI features) just seems pointless to me when you have a big list of birds right there! :3 ### 2/5 — Not private *2026-07-04, version 4.7.3* Do not recommend because there is no privacy. Setting court or it istoo difficult to figure out. ### 2/5 — Too young *2026-07-03, version 4.7.3* The concept is great, but the app seems too new to provide reliable identifications. While using it in Wisconsin, it identified a small bird at my feeder as a condor and also suggested a scoop-bill species that would be extremely unlikely at a 3-inch backyard bird feeder. These kinds of obvious misidentifications make it difficult to trust the results. The idea has potential, but the database and identification system need more time, development, and refinement before I can rely on it consistently. For now, I’ve moved on to an older, more established bird identification system that provides more reliable results. ### 3/5 — Fixed *2026-07-02, version 4.7.3* The app stopped working. Other users said this was a known issue. They fixed it a few hours later. Hope this doesn’t happen again ### 2/5 — Highly recommend. *2026-06-20, version 4.7.3* I absolutely love this feeder when it’s working. It constantly needs to be refreshed and gives network errors or try again later. I have a newer iPhone, and strong Wi-Fi signal and it constantly buffers and crashes. Hopefully they fix these glitches. ### 2/5 — Threw in trash after two weeks *2026-06-14, version 4.7.3* Stopped working after two weeks and support is pretty weak on this product. Def temu version ## Most critical reviews (10 lowest-rated) ### 1/5 — Difficult to delete all photos and videos from phone *2026-08-13, version 4.10.0* Can not easily delete all old photos , need a select ALL option ### 1/5 — Always off line *2026-08-07, version 4.9.0* Since your last “update” my camera is continuously off line, the battery is always low after charging. This was a great experience in the beginning is very disappointing now. ### 1/5 — Horrendous support *2026-07-31, version 4.9.0* Adding group members broke. Made a video and took the trouble to send it to support on chat. They just kept talking past me rather than watch video. Kept sending me instructions on how to use app instead of acknowledging bug. ### 1/5 — Pathetic! *2026-07-13, version 4.8.2* I get several advertisements from Coolfly every FEW MINUTES!! And if I’m lucky, I get 1 bird notification a DAY, despite the fact I can see birds at the feeder (out the window) almost constantly. ### 1/5 — Limited *2026-07-03, version 4.7.3* I do like the feeder. I don’t like that just one person can view it on one phone. My husband and I both want to look at it at different times, but only one is allowed. And it is NOT easy to set up! It’s a pain! ### 1/5 — Bird identification *2026-07-02, version 4.7.3* The bird identification is very inaccurate. It has identified the same bird as multiple species - some of which don’t even come close to looking like the bird captured on camera. In many cases it can’t identify the bird. ### 1/5 — App stopped working *2026-06-24, version 4.7.3* Once it was setup the app worked fine but just a few hours later, the app disconnected and won’t let me back in. Set an email and waiting to see if I get a response. Very disappointing since the feeder looks nice. ### 1/5 — Zero Stars *2026-06-24, version 4.7.3* Says my device is bound to another user and will not let me add myself to the camera. Boooooooo ### 1/5 — Not happy *2026-06-20, version 4.7.3* Does not connect well to the internet regardless if you have 2.5. Have to have hotspot for the connection. And support on this app is not helpful. ### 1/5 — Zero notifications *2026-06-10, version 4.7.3* We get zero notifications even though all settings appear to be allowing. No response from customer support “live agent”. Waste of money. ## Most praised reviews (10 highest-rated) ### 5/5 — Love IT *2026-08-28, version 4.11.2* Got this as a surprise for my wife after she tried to get me with the “I Saw A Bird Today” trend and it turned out to be the biggest form of entertainment for the family! Quality find! ### 5/5 — Great *2026-08-09, version 4.9.1* Best investment I made. I enjoy it every day ❤️🎈🎉🤩 ### 5/5 — I love it!! *2026-07-18, version 4.8.3* I’m pretty addicted to my new bird care and watching hobby. The COOLFLY experts are responsive, knowledgeable and helpful!! The app has been awesome!!! 💟 ### 5/5 — Amazing!!! *2026-07-13, version 4.8.2* The best app ever!!! Cameras works absolutely the best!!! Community flawless!!! Customer service incredible!!! ### 5/5 — Great support *2026-07-12, version 4.8.2* Very entertaining app and great support team. Products work nicely and are easily loaded into your network. Great opportunity to observe nature and be entertained. ### 5/5 — Great so far *2026-06-28, version 4.7.3* I’ve only been using it two days so far but after some issues that the support was quick to help me fix it has been amazing ever since. Im really loving watching the birds splash in my bird bath it’s so cool now I can see them in there and my camera bird feeder and also my camera humming birdfeeder I have also. I love watching my birds. I just had to find a way to keep the ants from climbing the cord on my hummingbird feeder which some cinnamon oil mixed with Vaseline did the trick. No more ants floating in my hummingbird food. ### 5/5 — Cameras *2026-06-26, version 4.7.3* I had one hummingbird camera feeder last year and ordered another one and used them throughout the fall and winter for other creatures. Then they came out with their new cameras with one on the pole and set it up yesterday and waiting for the deck one to arrive. About time for my hummers. Love all my cameras. ### 5/5 — BIRD CAMERA *2026-06-14, version 4.7.3* Very nice camera. The view is amazing and the birds seem to love it. ### 5/5 — Cool app *2026-06-10, version 4.7.3* I just got this app and I like it so far! It’s kind of like social media, but you can only watch bird videos! ### 5/5 — Me *2026-06-04, version 4.7.1* I love my bird feeder ❤️❤️❤️I can’t wait for the hummingbird one❤️❤️❤️❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*