# Cooper‘s Hawk — user reviews > 687 indexed App Store user reviews of Cooper‘s Hawk by COOPER'S HAWK INTERMEDIATE HOLDING, LLC, rated 4.86/5 from 55,156 ratings. - Source: https://appshunter.io/ios/app/coopers-hawk/id1303888465/reviews - App overview in markdown: https://appshunter.io/ios/app/coopers-hawk/id1303888465.md - Rating breakdown: 5★ 39,048 · 4★ 1,588 · 3★ 279 · 2★ 93 · 1★ 248 ## What do users think of Cooper‘s Hawk? Overall sentiment: positive **Pros** - 🍽️ Excellent food quality - 🍷 Fantastic wine selection and tastings - 👨‍💼 Exceptional customer service - 🎉 Great for special occasions - 💳 Convenient membership program **Cons** - 🐛 Inconsistent food quality and preparation - ⏱️ Slow service and long wait times - 💻 Frustrating app and website issues - 🤔 Unclear membership policies and benefits - 🔍 Difficulty contacting customer support **Commonly reported bugs** - Login issues and frequent log-outs - Incorrect information displayed in the app - Rewards and bottle availability not syncing properly **Most requested features** - Allow users to rate and save favorite wines - Implement a mobile order and pickup system - Provide more transparency on menu pricing - Improve app stability and user experience ## Newest reviews (10 of 687) ### 2/5 — Log in issues *2026-08-29, version 1.5.9* This app could be the most frustrating app I have had. How can you make an app that is impossible to log into! It doesn’t matter what is in the app itself when you can’t get to it. The biometrics rarely works and I’m sick and tired of getting the Error code. Great wine, great food, terrible technology!! Fix it so people can enjoy and manage their account ### 3/5 — Laggy and Crashes *2026-08-29, version 1.5.9* App would be so good if it didn’t log you out after nearly every use. Sometimes won’t even let you login throws up error codes. same with bottle history being wrong sometimes. ### 3/5 — Save save save *2026-08-22, version 1.5.9* So the biometric updates will help but why won’t it keep me signed in it’s easy. Keep me signed in and save my password. ### 4/5 — 4/5 *2026-08-21, version 1.5.9* Would give a 5 out of 5 if the app would stop logging me out ### 4/5 — Love the restaurant, app leave something to be desired *2026-08-17, version 1.5.9* I would really like the app if it didn’t constantly sign me out of it and disable my Face ID. Mix that with it giving errors all the time can be incredibly frustrating. I really don’t want to have to sign in every other time I open the app. ### 1/5 — Poor tech *2026-08-12, version 1.5.9* The web site almost never works. And facial ID is a joke. ### 2/5 — Fix the app, please *2026-08-12, version 1.5.9* What is going on with the app not able to logon constantly says error!!! the face recognition doesn’t work and you can’t stay logged on then you update doesn’t work have to go back and redo ### 2/5 — Have to log in every other time. Can’t get on the sight open. *2026-08-11, version 1.5.9* Needs improvement ### 5/5 — Customer service *2026-08-10, version 1.5.9* Top tier they are alway accommodating love it here I recommend to all my family and friends ### 4/5 — Log in *2026-08-08, version 1.5.9* The app is great, however it logs you out too quickly. ## Most critical reviews (10 lowest-rated) ### 1/5 — Account sign in *2026-08-30, version 1.5.9* I hate that the app is always signing me out. ### 1/5 — Doesn't work *2026-08-29, version 1.5.9* Doesn't save your username or password. Doesn’t do Face ID. Idk what happened but it doesn’t work anymore. Hasn’t in months. ### 1/5 — Not as expected *2026-08-28, version 1.5.9* Our wine tasting person was amazing!!!!! Our server once we sat down was horrible!!!! Checked on us 2 times in the 2 hours we were here!!!! Was berating us about not telling her about an allergy. Extremely rude. Water empty! Wine empty!! Spent tons of time at every other table, laughing, helping. I’m shocked! Will not come to the Orlando location ever again!!!! Disappointed ### 1/5 — Unable To Login *2026-08-26, version 1.5.9* This has been going on for a while now. I can log in to Cooper’s Hawk via of online with the same username/password but when I go to the app it’s always giving me an error…and I am still unable to log in using the app…this will be my 3rd time deleting it and reinstalling it but the issue still seems to happens ### 1/5 — App issues *2026-08-26, version 1.5.9* The app constantly signs you out and then refuses to remember any type of biometrics to log back in. ### 1/5 — Fix the app! *2026-08-22, version 1.5.9* The Cooper’s hawk app is the worst app I’ve ever been on. It constantly logs you out or doesn’t log you in due to an issue. Never remembers your face or password/username. Fix it please. It’s exhausting to reset your password every time. ### 1/5 — Just sad😢 *2026-08-20, version 1.5.9* We love Cooper’s Hawk, but tonight the entrys were disappointing. My husband’s chicken was dry and my mahi was also dry. I asked for another attempt, but it was just over covered in sauce, just disappointing. We are at Ambassador’s level which means we are loyal, but we felt our loyalty wasn’t enough. Our sever understood our disappointment, but never asked for a manager. Not top notch, in our humble opinion 😢 ### 1/5 — Disappointed *2026-08-15, version 1.5.9* This app kicks you out constantly! The Face ID always says oops something went wrong. Half the time it won’t even let you log in with email and password. When the app does work it is nice! I hope they can fix the log in feature because it is severely irritating when you are a wine club member and you can’t get in there to see what you have available and to make reservations. ### 1/5 — Error 429 *2026-08-14, version 1.5.9* I don’t don’t know if I have ever used an app that worked so inconsistently before in my life. My husband and I continue to get the error 429 message and neither of us have been able to set up the Face ID although it continues to ask us every time we try to login. The restaurant and wine is amazing… This app is not. ### 1/5 — Consistent Issues *2026-08-14, version 1.5.9* I don’t think I’ve fought so hard with an app before. This application refuses to sign me in majority of the time. It does not remember my FaceID, does not sync with passwords. When I do get in, it’ll sign me right back and saying “Uh-Oh” error 429. ## Most praised reviews (10 highest-rated) ### 5/5 — App needs to keep me logged in *2026-08-30, version 1.5.9* Love Cooper’s hawk app - only issue is it makes me login a lot .. but great app features! ### 5/5 — Love the happy hour *2026-08-27, version 1.5.9* I recently joined as a wine club member, which has turned into dining at the restaurant quite often lately. Absolutely love their happy hour and highly recommend. ### 5/5 — Social Place & Good food *2026-08-27, version 1.5.9* Love the atmosphere here. Great food and wine. Social place and fun staff! ### 5/5 — Our home away from home *2026-08-25, version 1.5.9* I love being here every weekend. I just love how everyone takes care of us. From the food to the drinks ### 5/5 — Always a good time *2026-08-22, version 1.5.9* The people and the food are always amazing. I’ve been so much, I’ve become a regular. Something enjoyable to do at any time ### 5/5 — Service *2026-08-21, version 1.5.9* Best ever!! Sydney lawrence has been a gem to us for so long. Sad she is leaving but absolutely happy for her and am glad she has served us for last few years ### 5/5 — Best Place Ever *2026-08-20, version 1.5.9* The food is Amazing the service is great and wine AWESOME ### 5/5 — Ok *2026-08-16, version 1.5.9* This wine club used to be very upscale, but as for me and others the quality has gone down tremendously. The food quality isn’t always there, sometimes the seafood isn’t fresh and some of the workers seem to be messy and give this “upscale “ restaurant a bad vibe. It used to be an “outstanding “ place to be, but now not so much! Because of this I rarely go when this used to be my ultimate hangout and would be the 1st to tell everyone how great this place is and go to the wine club dinner. As for me it’s now just some place to go. Nothing special any more.! I hope it comes back! ### 5/5 — Absolutely LOVE My Wine Club Membership! *2026-08-14, version 1.5.9* I have to take a moment to say how much I LOVE my wine club membership! It is honestly one of the best memberships I’ve ever had. ### 5/5 — Wine tasting *2026-08-13, version 1.5.9* Did the wine tasting for the first time and loved it!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*