# Cop Overtime Management — user reviews > 49 indexed App Store user reviews of Cop Overtime Management by JC Accounting & Innovative Technologies, Inc, rated 4.90/5 from 1,034 ratings. - Source: https://appshunter.io/ios/app/cop-overtime-management/id1266800462/reviews - App overview in markdown: https://appshunter.io/ios/app/cop-overtime-management/id1266800462.md - Rating breakdown: 5★ 958 · 4★ 54 · 3★ 9 · 2★ 1 · 1★ 12 ## What do users think of Cop Overtime Management? Overall sentiment: positive **Pros** - 🚀 Must have for city workers - 🚀 Comprehensive app for managing OT - 👍 Wonderful app - 👍 Great app for tracking OT and pension **Cons** - 🐛 Unable to connect to ESS - 🐛 OT slip not being emailed - 🐛 Cannot restore previous data after phone change - 🐛 Requires monthly payment, not one-time - 🐛 Crashes and bugs in latest iOS version **Commonly reported bugs** - Unable to log in to ESS - Leave balance not showing up - App not working after logout and login - Cannot connect to servers, get error code 102 **Most requested features** - Separate arrest overtime in iOS version - Add manual tour selection option - Implement dark mode - Improve customer support and responsiveness ## Newest reviews (10 of 49) ### 4/5 — Ess wont log in *2026-06-28, version 2.1.4* Same issue as the other user. I had to log out and log back in now I keep getting an error. ### 3/5 — support non responsive *2026-04-25, version 2.1.4* The app is good, but Support is nonresponsive. I deleted the app due to a bug and when I re-downloaded it I attempted to re-verify my purchase and it’s just not working whatsoever. It’s very annoying. I reached out three times and no answer. ### 4/5 — Breakdown *2025-12-23, version 2.1.2* Need to have arrest overtime separate in IOS version. ### 2/5 — Can’t connect to ESS *2025-08-18, version 2.1.0* Does not let me connect to ESS ### 4/5 — Small detail improvement *2025-06-05, version 1.9.1* Great app need dark mode 😭 ### 3/5 — Cannot connect to ESS *2024-04-10, version 1.7.5* Looks to be a great app, waiting for the ESS function to work. And when producing an OT there should be a manual way of setting your tours. I don’t have set tours but do have 3-4 common tours I regularly use. ### 4/5 — OT slips *2023-06-09, version 1.4.1* Is there a way to have the large overtime slips. I only see short ones when I make the entry ### 4/5 — All in one solution for everything OT *2022-11-22, version 1.3.1* Please add the ability to take photos and save them to the app. Apparently Android has this feature already. ### 2/5 — New overtime entries *2021-03-06, version 1.0.9* When you go to make a new entry on the iPhone, when you change the overtime reason, you can’t save the entry. The save button appears in the top right corner by the power meter and the WiFi signal. Doesn’t let you move forward. Needs to be fixed. ### 1/5 — Not connecting to server *2020-08-19, version 1.0.9* New phone and My subscription is still good for a few months. Says app isn’t registered, it cannot connect to the servers, Code (102) to retrieve my information. Nothing wrong on my end. Please fix. And I will fix my review. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t connect to my ESS, says error *2025-11-07* Unable to connect ### 1/5 — Wont let me connect my ess *2024-11-12, version 1.8.0* It doesn’t let me connect ess it tells me error ### 1/5 — The OT Slip not being emailed. *2024-09-03, version 1.8.0* The OT slip is not being emailed. ### 1/5 — Cannt link with ESS account *2023-09-13, version 1.6* Tried multiple times now I’m locked out of my ESS account ### 1/5 — Updated review *2022-04-06, version 1.2.4* Advertises 2 free uses a day yet I can’t use it. Now requires monthly payments to use. I’d understand if it was one time payment .99. This is too much. Next please. ### 1/5 — Forget this app *2021-08-12, version 1.0.9* Do not purchase!!!! If you change your phone or need to restore it, the app does not allow you to register it to the new device. Only good while you have the phone you first downloaded it on. ### 1/5 — Won’t register *2021-07-30, version 1.0.9* The app won’t restore my previous info from my other device even after purchasing ### 1/5 — Very poor *2020-08-28, version 1.0.9* I bought this app and everything was great until I had to reset my phone and now I cant log on into the app because of this error message. Horrible. I’ve tried deleting and reading the adding and it still the same thing no good at all. Money gone to waste ### 1/5 — Horrible customer service. *2020-08-21, version 1.0.9* App won’t let me restore, gives an error. Zero response after several emails. Garbage DO NOT DOWNLOAD ### 1/5 — Don’t waste your money *2020-08-20, version 1.0.9* App has had problems for a while. I contacted customer support, got nothing. I even sprung for the paid version. WHAT A WASTE!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Fixed all the issues *2026-04-19, version 2.1.4* Great app ### 5/5 — Must have *2026-02-26, version 2.1.4* It’s a must have for all the city workers especially Nypd cops. Saves us a lot of time n hassle and it’s safe bcz it’s run by one of our own MOS ### 5/5 — Perfection *2026-02-20, version 2.1.4* This app is wonderful ### 5/5 — Ess wont log in *2025-11-07, version 2.1.0* Says error occurred when trying to log in. Never had an issue with this before. The leave balance wasn’t showing up so I logged out and logged back in and app just stopped working pretty much. Please help me get back in ### 5/5 — Most Comprehensive *2024-11-20, version 1.8.0* I love this app. Basically covers everything regarding OT, pension calculations. This is definitely me Swiss Army app for managing my OT ### 5/5 — Perfect app, for overtime and tracking! *2023-10-11, version 1.6* NYPD! ### 5/5 — Great app *2023-07-21, version 1.4.1* This app is a great app that keeps track on over time I did as well as well of the over time I got paid for. I also like how everything gets synchronized up with payroll. ### 5/5 — Ignore all the outdated review, new version of this app is ACE! *2023-01-31, version 1.3.1* Lots old reviews, app wasn’t good when it was first released, lots bugs. but recent update makes this app the best, my favorite is linking ESS to check if overtime is paid and proper lost time taken out. ### 5/5 — Great App!! *2023-01-22, version 1.3.1* Awesome App! Everything is easily accessible. Access to your vacation picks, OT slips, paycheck, etc. ### 5/5 — 50 cents a month *2022-11-25, version 1.3.1* Should be 50 cents a month. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*