# Copart Transportation — user reviews > 243 indexed App Store user reviews of Copart Transportation by Copart, Inc., rated 4.80/5 from 28,505 ratings. - Source: https://appshunter.io/ios/app/copart-transportation/id1410332198/reviews - App overview in markdown: https://appshunter.io/ios/app/copart-transportation/id1410332198.md - Rating breakdown: 5★ 25,810 · 4★ 1,091 · 3★ 506 · 2★ 223 · 1★ 875 ## What do users think of Copart Transportation? Overall sentiment: neutral **Pros** - 🚀 Quick loading - 👍 Convenient app - 👍 Helpful staff - 👍 Easy to use **Cons** - 🐛 Glitchy and crashes - 🔋 High battery consumption - 🕰️ Long wait times - 🤖 Poor location accuracy - 🤔 Confusing appointment system - 🗂️ Difficult to manage multiple vehicles **Commonly reported bugs** - App logging users out randomly - Issues uploading photos - Appointment scheduling problems - Incompatibility with older devices **Most requested features** - Ability to view driver job details - Option to pay with card in-app - Improved notification management - Easier accessibility for managers - Ability to see completed work history ## Newest reviews (10 of 243) ### 3/5 — Location *2026-07-23* Good app but not for some one who doesn’t have the technology to use the app can’t check in unless you are in the yard then you get attitude from the staff when you tell them you have arrived ### 3/5 — Notifications don’t work on Apple *2026-07-22* Struggled to give this application 3 stars. It constantly logs you out and doesn’t keep the facial recognition saved. It won’t give you notifications if you use Apple devices and it’s very glitchy on uploads you have to keep retrying over and over again ### 2/5 — M *2026-06-03, version 3.9.1* Good ### 4/5 — App inspection *2026-06-02, version 3.9.1* Better than others at least 🤦 ### 3/5 — Ducati *2026-05-22* Slightly disappointed as collected a Ducati penegale from Peterlee depot and although loading went ok Copart lost the box of parts that were shown included. I have no idea what those parts were but some were damaged but were still usable for part numbers etc. ### 5/5 — Driver *2026-04-28, version 3.9.0* Love it ### 1/5 — We need to be able to reorder lots in each appointment!!! *2026-04-08, version 3.8.2* Update after update that doesn’t improve the function of the app. What we really need is to be able to change the order of lots in our appointments so that the loaders bring the cars out in the order we need to load them. If you have 1-2 cars it’s no big deal. When you have 6-7 you lose a lot of time. ### 3/5 — Option to pickup *2026-03-27* Option to requiring shipper to be within yard to log in to announce presence . Loaders routinely get to folks when they can anyway whether you are logged and present or not . If you are 30 min early “you have arrived outside the appointed time“ if you are 15 min late you get your appointment canceled . I’ve had 100 pm appointed and left with my single unit at 500 pm really fun to spend a whole day at Copart yard waiting on one freaking unit ### 3/5 — Needs work *2026-03-26, version 3.8.2* All is ok. Yards need to add more appointments so if I’m picking up 9 I should be able to do all 9 In one appointment instead of over 2-3 appointments. The biggest thing tha would help on the app we be a way to move loads around to where the loader can bring them out in the way they need loaded on truck. ### 1/5 — Tow operator *2026-03-20* This app sucks ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage business *2026-08-17, version 3.9.3* Garbage business, stupid service ### 1/5 — Staff *2026-08-11, version 3.9.3* Not good and not nice staff in Corby side ### 1/5 — Owner *2026-07-27, version 3.9.2* Parts were showing with the pictures before sale Parts were removed from Vehicle never found a loss of $1800 to replace missing parts. ### 1/5 — Update is junk *2026-07-08, version 3.9.2* Since this new update, it takes three days to load anything in. ### 1/5 — assistance *2026-06-15, version 3.9.1* Assistance were not good people rude not helping people ### 1/5 — Ok app *2026-06-12, version 3.9.1* Constantly wants me to rate the app, even though I already have. Very annoying. ### 1/5 — Basic function *2026-05-29, version 3.9.1* When closing out an open order really need to add a confirm option to the discard option. So annoying when I accidently select discard and have to re take pictures of all documents and car. ### 1/5 — Bad service *2026-05-20, version 3.9.1* Very inconvenient ### 1/5 — Bad app *2026-05-05, version 3.9.1* Honestly one of the worst transport apps I’ve ever seen. ### 1/5 — Never any appointments *2026-04-08, version 3.8.2* Never any appointments when you need them, very unhelpful to talk to on phone ## Most praised reviews (10 highest-rated) ### 5/5 — Jamin from R&k *2026-08-05, version 3.9.3* Great place great people good work ### 5/5 — Good *2026-07-22, version 3.9.2* Goof ### 5/5 — Transport *2026-07-11, version 3.9.2* Very good app ### 5/5 — Ratings *2026-06-17, version 3.9.2* Great app to use and helps me out tremendously ### 5/5 — Nashville CoPart Lebanon Tennessee *2026-05-30* I cannot say enough good about all the helpful staff at the Nashville CoPart Lebanon Tennessee. This was my first experience and I will definitely be back. Copart assessed the vehicle I purchased honestly and accurately. My interactions on the phone were pleasant with knowledgeable staff who extended grace and patience when I explained my inexperience. The yard men were helpful and extremely skilled and professional. But my highest praise is for the three employees at the front counter. Two females and a male. Unfortunately I only remember one name. And while all three were extra nice and accommodating. It was Johnny who deserves an award for his calm under stressful situations. With long lines the day after a holiday Johnny was unfazed. I never write reviews. But I thought the CoPart staff deserved some recognition. Thank you for a wonderful job well done! James Bastien ### 5/5 — Easy to use *2026-05-30, version 3.9.1* Very efficient and easy to use app. ### 5/5 — Staffs *2026-05-29, version 3.9.1* Very helpful staff, and very kind staff. Thank you soo much for helping me today. I really appreciate it. ### 5/5 — JS&R TOWING *2026-05-19, version 3.9.1* Easy to use and very practical. ### 5/5 — This place very professional *2026-05-18* My first time at this Copart and everyone is very nice, polite & professional. When to pickup a car and I was loaded super quick! I wish all of them where like this one. ### 5/5 — The best in this country *2026-05-07, version 3.9.1* The best on this country --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*