# Copeland Mobile — user reviews

> 74 indexed App Store user reviews of Copeland Mobile by Copeland LP, rated 4.80/5 from 5,160 ratings.

- Source: https://appshunter.io/ios/app/copeland-mobile/id789715706/reviews
- App overview in markdown: https://appshunter.io/ios/app/copeland-mobile/id789715706.md
- Rating breakdown: 5★ 4,580 · 4★ 376 · 3★ 100 · 2★ 27 · 1★ 77

## What do users think of Copeland Mobile?

Overall sentiment: neutral

**Pros**

- 🚀 Helpful information
- 👍 Great tool for troubleshooting
- 👍 Useful app
- 👍 Fundamental app
- 👍 Best app for HVAC
- 👍 Awesome app

**Cons**

- 🐛 Black screen on startup
- 🐛 App crashes
- 🐛 Compatibility issues with iOS 16
- 🐛 Registration issues
- 🐛 Broken features
- 🐛 Outdated part numbers

**Commonly reported bugs**

- Black screen on startup
- App crashes
- Compatibility issues with iOS 16
- Registration issues
- Broken features

**Most requested features**

- Mechanical and electrical diagrams
- Support for more compressor types

## Newest reviews (12 of 74)

### 3/5 — Time consuming

*2026-05-13, version 8.1.6*

Slow to use check & charge menu.

### 3/5 — Good when it works

*2026-02-28*

I’ve ran into a couple Copeland compressors and the app can’t find the info. Seems like they didn’t put all previous equipment into this data base

### 5/5 — ok

*2024-09-01, version 7.0.1*

good

### 5/5 — Copeland app

*2024-08-30*

Nice to be able to get detailed technical information like compressor displacement, thermodynamics and performance maps.

### 2/5 — Handy if you find the product

*2024-08-26*

I find myself running into walls when it comes to obsolete equipment. You get very basic information, but nothing more. Service bulletins and other technical info for older equipment is seriously lacking.
Leaving newer techs working on older equipment to fend for themselves.

### 4/5 — App is useful

*2024-08-25, version 7.0.1*

Tech support non existent.

### 2/5 — Compressors

*2024-07-29, version 7.0.1*

When you look at the service parts then try to look at what’s inside the compressor and how gas flows it’s gives you an error “502 gateway” not found

### 4/5 — Great

*2024-07-06, version 7.0.0*

So far so good

### 5/5 — On call

*2024-02-08*

I use this app when I’m on call! Definitely a lifesaver when you need it.

### 5/5 — Top app

*2023-05-11*

This is the best way to access critical info without tying up multiple personal and exhausting 
Internet searches! Big help very well appreciated!

### 3/5 — The App is nice

*2023-04-18*

But it crashed and I was not able to get it back I have an iPhone six and still have problems with it with the appNot working it just goes blank.

### 5/5 — Fundamental app

*2023-01-03, version 5.0.2*

Everything you need is here.

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor customer service and no info on the ap

*2026-01-08, version 8.1.3*

Tried several times to pull info for a digital scroll from this ap regarding ohm values and acceptable ohms to ground readings in a commercial setting.  No luck. Printed out a cpl of bulletins my distributor found but they were useless.  Tried to call the tech phone number provided on the ap, all it did was get my zip code and sent me to the distributor who couldn’t find what i needed in the first place.  I do remember a time in the mid to late 90’s i could call Copeland directly.  Not now.  Poor customer service.

### 1/5 — Garbage

*2025-07-30, version 8.1.0*

In one word Garbage

### 1/5 — This app used to work awesome

*2024-10-30, version 7.0.1*

They updated it drop downs no longer work. Used to be able to pick through model numbers no longer   Must be a DEI hire for the new programer. Bring back the old version

### 1/5 — Refir

*2024-09-11, version 7.0.1*

Lost my log in

### 1/5 — iPhone 6 black screen

*2024-06-17, version 6.0.2*

iOS 12.5.7, app claims to be compatible but when I launch it it just stays stuck on a black screen.

### 1/5 — Tech support

*2023-06-27, version 5.0.4*

Tech support is horrible!

### 1/5 — Does not work on iOS 16

*2022-09-25, version 5.0.1*

Does not launch on the new iOS and makes the app useless. Loved it until this happened

### 1/5 — Doesn’t work

*2022-09-23, version 5.0.1*

Since upgrading to ios16 the app no longer works 😢

### 1/5 — App is not working with iOS 16

*2022-09-21, version 5.0.1*

App is not working with iOS 16

### 1/5 — No access to app

*2021-08-17, version 3.0.8*

The App gets stuck in the Registering new user mode and dies not stop. I let it go for over 20 minutes. Looks like the changes you made didn't work yet…

## Most praised reviews (10 highest-rated)

### 5/5 — Field Service Manager

*2026-06-26*

Web Site

### 5/5 — La recomiendo

*2026-06-13, version 8.1.8*

Excelente aplicación

### 5/5 — Owner

*2026-03-23, version 8.1.5*

The right solution for right contractors

### 5/5 — HVAC

*2025-12-28, version 8.1.3*

Excellent app

### 5/5 — Black screen

*2025-09-09*

All I get is a black screen on start up, have tried reloading and reinstalling app and still the same issue

### 5/5 — App

*2025-07-18, version 8.0.7*

Excelente software

### 5/5 — Very useful

*2025-07-04*

A great tool for troubleshooting, finding electrical and performance information.
It also shows stock of the nearest wholesaler when you need a replacement.

### 5/5 — Acrópolis

*2025-05-04, version 8.0.4*

Good

### 5/5 — Game changer

*2025-04-29*

The Copeland is daily improving and is such a wealth of knowledge at your fingertips. Part numbers, performance and troubleshooting. The new AI features are awesome!

### 5/5 — Best compressor

*2024-11-01*

I like this app so much. It has all the information you can need.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
