# Copeland's Lagniappe Club — user reviews > 28 indexed App Store user reviews of Copeland's Lagniappe Club by Paytronix Systems Inc, rated 4.70/5 from 137 ratings. - Source: https://appshunter.io/ios/app/copelands-lagniappe-club/id1193790147/reviews - App overview in markdown: https://appshunter.io/ios/app/copelands-lagniappe-club/id1193790147.md - Rating breakdown: 5★ 116 · 4★ 9 · 3★ 4 · 2★ 2 · 1★ 6 ## Newest reviews (8 of 28) ### 5/5 — Cajun *2018-12-02, version 17.32.2017091501* Awesome lagniappe card!!! Love love love Copeland in Houma La ### 3/5 — App and ordering to go *2018-10-06, version 17.32.2017091501* I wish there was a way I could redeem/ earn my points when placing Togo orders. It’s a shame the two can’t merge. ### 5/5 — Love the app *2018-07-07, version 17.32.2017091501* Love this app and Copelands!!! ### 4/5 — Great app, great deals *2018-06-27, version 17.32.2017091501* The Lagniappe app is a great way for customers to take advantage of deals and specials during the year while getting discounts. I would have rated it higher if there was a way to add my gift cards to my card on the app. It’s a little inconvenient to search through older emails during a meal. Great app even with the latest changes to expiring points. ### 5/5 — Enjoy *2018-03-18, version 17.32.2017091501* App is convenient ### 5/5 — Love this app *2017-12-27, version 17.32.2017091501* We really enjoy Copeland’s food and the Lagniappe card is a great bonus! Thank you!! ### 5/5 — Love It *2017-12-13, version 17.32.2017091501* I love the app. I eat at Copeland’s all the time. The rewards are awesome and now I can keep track with the app. ### 4/5 — Quick & Easy *2017-09-29, version 17.32.2017091501* Lagniappe app is an easy way of keeping track of your points and rewards that are available to use at Copelands restaurants. ## Most critical reviews (10 lowest-rated) ### 1/5 — Shrimp & Crabcake pasta *2025-09-23, version 25.12.2025090801* On the app order at 7pm wasn’t ready until 8:15pm. Pasta didn’t have no taste , tastes like the pasta came right out of the water, sauce was like water. Crab cakes have shells and the shrimp were lil frozen shrimp , biscuit look like it was eaten off with black specks in it. Just horrible waste of money. ### 1/5 — Where’s the fish??? *2025-05-24, version 24.12.2024090301* This is the first time I’ve ever picked up an order from Copeland’s and I’ve been totally disappointed. I ordered a catfish platter $21.76. I got a handful of fries and four little catfish fingers not even a single fillet. They used to give you three or four catfish fillets. Not a single filet. 4 inch wide 4 inch long strips! I took pictures and part of me wants to put this on Facebook but I won’t this time! ### 1/5 — Don’t get delivery! *2024-08-31, version 24.3.2024041601* The app is fine, but I wouldn’t order delivery from Copeland’s. The food is cold when it arrives, and items were left off my order. I can’t get them unless I go to the restaurant, which defeats the purpose of getting delivery. Stick to going inside the restaurant, or you’ll be disappointed. ### 1/5 — App opens and closes immediately *2023-04-12, version 22.15.2022092203* The new app has been giving me problems when trying to open it on IpadPro. It only flashes and then disappears. Also my IPhone, there is no where to add it to my Wallet as referenced. When you first open the app onIphone l have to hit login a few times and then wait. Updated app is very slow waiting to access gift cards. After accessing gift cards I am caught in a loop trying to check balances. Bring back the “OLD” app. Wasn’t perfect but easier ### 1/5 — App doesn’t let you sign in😏 *2017-10-30, version 17.32.2017091501* App doesn’t work ### 2/5 — Not working properly *2021-04-24, version 20.48.2020102202* They’ve obviously overhauled the app in the last few months, but it’s not working properly for me in Kennesaw Georgia. We try to order online for either curbside or pick up, and have to select a restaurant location. We do this and the app indicates it’s closed every single day.. We tried a different location, also in Georgia, and it shows the same thing. I have the latest version as of this date, April 2021. ### 2/5 — Coupon code *2021-02-27, version 20.48.2020102202* There was no place to enter the coupon code that was offered for downloading and ordering through the app. Falsely advertised. ### 3/5 — Lagniappe Club in the app does not work *2024-11-26, version 24.12.2024090301* When I'm logged in. It will not show any history under ‘my account”. It keeps asking me to sign up. It’s the worse rewards app I have. ### 3/5 — Apple Pay *2023-03-23, version 22.15.2022092203* Can you add Apple Pay to the app ### 3/5 — Much love but they can’t get it right *2022-03-13, version 21.54.2021092301* Every time we order Copelands I put in detail special instructions they even ask you if you want a different side tell them I do and each time they get it wrong this is one of our favorite places to eat at least once a week when you get a burger you can have a choice between mini side options we always order a side salad with the burger each time we have to correct it when we pick it up because they give us french fries. We also love The penthouse salad we ask for extra ranch every time and every time we have to check because there is no extra ranch. The food is great here when they can get it right and I understand that a lot of places are shorthanded right now and everybody’s got a full week but I do not live in Houma I have to drive into Houma to get this food. Specially at gas prices right now I need them to get it right. ## Most praised reviews (10 highest-rated) ### 5/5 — How do I order a replacement lagniappe card *2023-02-15, version 22.15.2022092203* I love Copeland’s but need a replacement card ### 5/5 — Great! *2021-01-06, version 20.48.2020102202* Service was fast and friendly; my food was hot, fresh and delicious; I love using the app! Ordering applying my rewards, and paying were a breeze! ### 5/5 — Super Easy *2020-11-24, version 20.48.2020102202* Love using the app! Keeps track of my orders and there are cool rewards. ### 5/5 — Lagniappe *2020-07-01, version 17.32.2017091501* I love it when you dine in or out at any Copelands you receive points that adds up to dollars it’s lovely!! ### 5/5 — Awesome *2020-04-27, version 17.32.2017091501* Love this app! Great with tracking points ### 5/5 — Love it *2020-03-31, version 17.32.2017091501* Great program ### 5/5 — Great Club *2020-01-03, version 17.32.2017091501* I love the awesome rewards ### 5/5 — Lagniappe is the way! *2019-07-17, version 17.32.2017091501* I have always believed in giving customers Lagniappe if you want them to return! So glad I only live blocks away from my favorite restaurant! Thank you Copelands for so many great memories shared with family and friends through the years! And oh them drinks are the best ever! See you soon! ### 5/5 — Great place *2019-04-07, version 17.32.2017091501* I love the Cheesecake Bistro on the Louisiana Boardwalk ### 5/5 — It’s about giving back *2019-03-26, version 17.32.2017091501* I love Copeland’s, it’s by far one of my favorite restaurants. And the loyalty card make me want to go more often than I do now. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*