# COPFCU Mobile — user reviews

> 6 indexed App Store user reviews of COPFCU Mobile by Cincinnati Ohio Police Federal Credit Union, rated 3.20/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/copfcu-mobile/id533135180/reviews
- App overview in markdown: https://appshunter.io/ios/app/copfcu-mobile/id533135180.md
- Rating breakdown: 5★ 7 · 4★ 2 · 3★ 0 · 2★ 1 · 1★ 6

## Most critical reviews (6 lowest-rated)

### 1/5 — App Broke

*2026-08-18*

It says update the app if I’m having issues and so I did. It’s still broken. Thanks.

### 1/5 — Maintenance

*2026-03-11*

This app is always under maintenance. They take all day to get it fixed . Then the automated phone system sucks they always hang up on you. Just a terrible banking app overall.

### 1/5 — Bill payer is terrible

*2021-07-12*

Since they changed bill pay companies have had nothing but trouble. The old system let you set the bill to be delivered by the due date. Now you have to pick a send date and keep checking to see when the payment will be received. If you use auto pay or repeat payments, they are scheduled to be sent on the same date each month. In months that have fewer days, the payment is still sent on the same date, but it’s not received until later in the due month and you end up with overdue payments and late fees. On e-bills, it sends them on the due date instead of early enough to get there by the due date. I have complained to the credit union numerous times and they do nothing.

### 1/5 — Doesn't work anymore

*2016-05-11*

It used to work perfectly fine, now it's always says invalid  credentials.

### 3/5 — Doesn't have everything

*2016-04-08*

The app is good, but does not have all information like web based banking. Example would be I can't see how much credit is available on my card and cannot see what merchants I paid at on the app.

### 4/5 — Works well, but set up process is a but much.

*2012-11-02*

It would be nice to just download the app and use your regular account number and password. Instead, your username is set up through online banking - which you use to login instead of password. It does make me feel more protected, however.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*